Management Manager

Gerald Curtis

***** ******* *****, ********, ** *8173 * Phone: 734-***-**** * E Mail: ******.*.******@*****.*** Professional Profile

Keen sense of business acumen and entrepreneurial spirit developed through a combination of aptitude, experience and lifelong learning.

Extensive experience building non exempt and exempt employees into dynamic, responsive and productive teams.

Established track record for recruiting, retaining, promoting and mentoring technical staff in a multi shift / multi site environment throughout North America.

Successful in the design, implementation and maintenance of documented quality systems and corporate business systems.

Technically oriented and comfortable with IT systems, computer hardware and business software applications.

Highly skilled in verbal, written and interpersonal communications and comfortable with both scripted and extemporaneous public speaking.

Professional Experience

Link Engineering Co., Global Headquarters, Plymouth, MI Corporate Director of Global Business Systems, Global Headquarters: 2015 – Present

Lead business process management and change management initiatives.

Responsible for business case analysis for R&D projects and unique business opportunities including the establishment of a separate ISO 17065 accredited business entity.

Software implementations including Epicor ERP (> $1M), LabLINK Enterprise Laboratory Management System (>$1M), Autodesk Vault Professional (>$100K), Microsoft Azure hosted web service (>$50K), M Files DMS and Moodle LMS.

PMI certified Project Management Professional (PMP) administers and utilizes Microsoft Office 365 and SharePoint as project management tool to support project communication and accountability while driving toward project milestones.

Present business solutions to external customers including Daimler, FCA, Ford, Federal Mogul, ZF TRW and others. Develop pricing and delivery models and secure commitments. Link Engineering Co., North America Test Operations, Dearborn, MI Director of Test Operations, North America: 2010 2015

Full P&L responsibility for laboratory and vehicle test operations totaling over $35M in annual revenue including strategic planning, revenue forecasting, capital budgeting, cost reduction, business planning, and process improvement for a team of >175 technical employees throughout North America.

Led internal and external teams through the steps necessary to transform a $2.5M property acquisition into a world class vehicle and laboratory test center with a $500K initial renovation and relocation budget while increasing both revenue and margins year over year.

Instrumental in reestablishing competitive benefits package for all staff including compensation guidelines, salary bonus program, tuition reimbursement and other retention based initiatives. Link Engineering Co., North America Test Operations, Detroit, MI General Manager: 2004 – 2010

Managed all aspects of the Detroit laboratory operation including: organization development, human resource functions, staff scheduling, training, building access and security, laboratory accreditation, client confidentiality, purchase requisition and approval, etc.

Led initiatives to hire, train, retain, promote and discipline technical staff consisting of over 100 employees in a 24 hour / 7 day engineering environment providing contract inertia dynamometer, electro mechanical bench, and vehicle testing services for a globally diverse clientele.

Implemented cost reduction initiatives resulting in an annual savings of over $700K.

Designed and implemented OEM and Tier 1 support teams stationed onsite at remote customer facilities through scalable staffing programs uniquely suited for each location. These programs have generated over $2M in new business for Link Engineering while reducing fixed costs for our customers.

Conducted brake testing seminars for managers, engineers and supervisors at Ford, GM and Chrysler. Link Engineering Co., North America Test Operations, Detroit, MI Operations Manager / Quality Manager: 1997 2004

Scheduled dynamometer testing on over 40 machines and maintained >85% target machine utilization.

Coordinated and chaired multidisciplinary inter and intra company meetings to ensure that customer objectives could be met in the laboratory without significant internal or external obstacles.

Designed, implemented and maintained robust quality systems (ISO 9002, ISO / IEC 17025, etc.)

Trained internal auditors and interfaced with external auditors / registrar during annual assessments. Link Engineering Co., North America Test Operations, Detroit, MI Test Engineer: 1994 1997

Responded to requests for testing, reviewed technical requirements of test programs, wrote test requests and dynamometer control programs, executed tests, reviewed data and generated reports.

Developed compressibility testing protocol on newly deployed equipment.

Established document numbering and report formatting conventions that remain in effect.

Presented at the 1996 SAE Brake Colloquium.

Certifications & Awards

Project Management Institute (PMI)

Certified Project Management Professional (PMP): 2016 2019 United States Air Force

Meritorious Service Award: 1990

Education

Lawrence Technological University, Southfield, MI

Master of Global Leadership and Management: 2009

Honor Graduate, 3.9 GPA

University of Phoenix, Livonia, MI

Bachelor of Science in Business Management: 2003

Honor Graduate, 3.875 GPA

Henry Ford Community College, Dearborn, MI

Associate of Science in Quality Management / Electronics Technology: 1995

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