ACCOMPLISHMENTS:

Awarded highest enrollment, recruitment and retention rate of students at 2 colleges.

Over 5 years of rewarded and acknowledgement of success in sales education, recruiting and mortgage industry.

Exceeded department and company goals.

Placed clients and implemented career and vocational strategies.

Taught, managed and implemented tutorial and educational programs.

12 years of successful direct supervision and management of small/ large size call center.

CAREER EXPERIENCE:

BEZALEEL CAREER SERVICE May, 2014 – July, 2016

Executive Recruiter (Remote/Virtual – part time)

As an independent contractor: sourced, screened, and selected excellent candidates for health care, sales, engineers and general positions.

LINCOLN COLLEGE OF TECHNOLOGY June, 2014 – Present

Admissions Representative

Recruit and enroll adults and high school students vocational/ skill trades for 6 national campuses from start to completion of enrollment process, set appointments, screen applicants, conduct and schedule timely interviews, follow-ups, complete documentation and reports. Strong use of SalesForce.

EVEREST COLLEGE April, 2014 – June, 2014

Admissions Representative

Recruited and enrolled prospective students for associated degree and diploma programs.

Interview students regarding career interest and educational programs.

Phone sales and set appointments for campus tours.

Complete enrollment process and documentation for next class start.

FORTIS ONLINE COLLEGE June, 2012 – March 2, 2014

Admissions Representative

Ethically recruited and career advised students regarding enrollment into the nationally accredited online Associate Degree program and completing enrollment documents.

Follow-up on all student inquires, solicit referrals and meet sales goals.

Conducted phone interviews to screen potential student applicants.

Partnered and interfaced with register’s office, financial aid, student service, curriculum design, re-entry and career services. Presented features and benefits of program and utilization of CV

STAFFING FORCE October, 2012 – January 5, 2014

Executive Recruiter – (Remote part-time)

Sourced, screened and conducted candidate and client interviews for placement. Business development, cold-calling, verify background and education, and negotiation of salary and benefits.

CRESTONE CAREERS February, 2012 – May, 2012

Career Recruiter

Help place candidates with clients to ensure extremely satisfied customers for permanent and contractual job placements.

Utilize social media, internet databases to develop creative recruiting resources to establish candidates.

Screen and present job opportunities to candidates with various backgrounds and industries to match client needs, and cold calling.

Perform office interviews, coaching and career advisement.

Prepare resume and coach candidate for presentation to client.

BEST DEAL COMPUTER SERVICE, LLC. May 20, 2010 – May, 2012

Customer Service/Sales Coordinator (Part time)

Market companies’ products and services to local community and college campuses. Record customer’s computer malfunctions and pick-up and deliver of personal computers. Market service and sales.

COLORADO DEPT. OF LABOR AND EMPLOYMENT November 8, 2009 – May 7, 2010

Call Center Supervisor

Supervised phone agents and implemented the vision, direction and logistics for 4 team groups to meet the highest level of customer service to claimants for disability and unemployment insurance claims.

Provided direction and operation of the unit 110 phone agents.

Effectively used Workforce Management, various tools, systems, running reports, improved processes and systems to achieve individual performance metrics. Monitored real time service.

VOLUNTEER EXPERIENCE:

AGAPE TRAINING CENTER Summer Program: 1990 - 1994

Program Director

Designed and implemented a tutorial service program and multi-faceted volunteer outreach program for CWC to reach inner-city youth to prepare for college, career or ministry and public

ARROWPOINT CHRISTIAN ACADEMY (Home School Assoc.)

Test Administrator School Years 2002-2004

Certified test administrator for students 50 - 60 homeschool students 6th - 12th grade through Bob Jones University for PSAT and Iowa Test, evaluated, discussed and reviewed results with parents and established tutorial services and social programs.

TRAINING:

“Individual Program Plan Training” “Community Outreach Service Training”

“Metrics Training” “Diversity and Cultural Training”

“Career Development” “Sales Training”

“Performance Evaluation” “Mortgage 101 Training”

Managing For Results – March, 2007 “Recruiting”

“Student Academic Advising / Tutorial Service Program– University of Iowa”

EDUCATION:

Bachelor of Arts in Social Work, University of Iowa, Iowa City, Iowa

Minor: Psychology Emphasis: American Studies

Student Advisor – 3 years freshman and transfer students

Business Management Courses - Metropolitan Community College, Omaha, NE

**Admissions Representative Certified**

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