Management Information Technology
Resume:
Emilia Dibaki
Plano, TX *****
**********@*****.***
Summary:
Linux Certified Professional (Comptia/LPI)
Enterprise computing including Windows, Linux Red Hat 5 & 6, Centos V7, Unix Software and Hardware
Usable Knowledge in System Backup, Recovery, Redundancy and Failover, File System Management
Ability to implement security programs and strengthen overall security.
Software & Tools: Wireshark, Nagios, Zabbix, NMAP, NETSTAT, TOP, Ping, Traceroute, Service Now, BMC Patrol, WebEx, RCA.
Public Trust Clearance
Skills:
Ability to use networking tools to troubleshoot and hardened systems
Networking tools: TCP/IP, Firewall Rules, SSH, VPN.
File System Administration and Access Control Management
Virtualization, Red Hat KVM, Cluster Servers,
Package Management, Performance Tuning,
Enhanced Linux Security, and hardening of applications security using automated tools
Performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access destruction.
Communicates alerts to various departments and agencies regarding compromises of their network
Some knowledge of Shell Scripting and Linux/Unix programming
Experience in Information Technology Project Planning, Execution, Monitoring and Control
Skills in Microsoft office suite, help desk applications and Windows and Linux Servers Administration
Prepares incident reports of analysis methodology and results.
Exceptional abilities in problem resolution, stakeholder management and change management.
Experience:
PDS Tech. Inc., thru Northrop Grumman, Eagan, MN June 2015 – June 2016
Enterprise Systems Monitoring Analyst/Jr. Unix Linux Admin.
Monitored day to day operation of large scale computing infrastructure involving 4000+ applications.
Performed application deployments and upgrades to enhance application functionality or availability.
Provided operational support capabilities for both internal and external customers.
Followed policies and procedures for troubleshooting, resolved trouble tickets, and or escalated to higher level.
Daily interaction with executive leadership.
Ancillary duties may include, (but not limited to); Password management, Incident and Change Management, Creation and/or support for new or existing custom monitors.
Provided third level support for end users who experience problems on engineering workstations.
Performed computer security monitoring and incident response to some applications as needed.
Managed, maintained, monitored, and control interactive and batch processes, both scheduled and unscheduled (including on-request processing).
Suggested improvements to processing capabilities and efficiencies through system tuning and other hardware and software optimizations and improvements.
Performed regular monitoring of utilization needs and efficiencies, and report regularly on tuning initiatives.
Performed proactive failure trend analysis and root cause analysis for all system failures.
Produced trend reports to highlight production issues and follow predetermined action and escalation procedures when issues are encountered.
Monitored, verified, and made appropriate adjustments to support proper application executions.
Monitor, heartbeat of Linux/Unix applications, troubleshoot, faults, restart or escalate cause to higher level engineers
Perform application deployments and upgrades thoroughly and accurately that comply with corporate policies and industry best practices.
Collaborated with other internal/external departments for resolving of complex issues.
Maintained technical relationships with multiple hardware and software vendors..
Prepared incident reports and escalated some cases to higher level management for resolution.
VITAL NETWORKS & Database Systems Inc., MD January 2013-Mar 2015
Jr. Linux Systems Administrator, Part time Consultant
Performed installation of Red hat Linux 5 & 6 servers on the Virtual Machines.
Configured primary and secondary network interfaces on VMware ESXi/ESX with Hostname, IP and GW records
Modified server configuration files to establish various default run levels based on system requirements
Monitored performance level on all assigned remote servers.
Created and configure multiple Virtual Machines on a bare metal Red hat installation platform using puppet
Applied SELinux to enforcing mode for server and file system protection
Enabled IP Tables Firewalls and blocked ports to ensure system security
Supported real-time monitoring of logging events with Nagios, Zabbix and command line tools
Created users, groups and project collaboration directories using the command line
Administered network workstations, using TCP/IP or non TCP/IP networking tools
Configured Access Control Lists (ACL) on directories to enforce effective team collaboration
Performed user, group and file system management on both physical and virtual machines
Created Local Yum Repositories to support Package Management with Yum and RPM.
Configured Swap volumes for automatic mounting to survive a Power cycle at system reboots
Used cron to schedule jobs and automatic system administration duties like file system clean ups
Downloaded and extracted Apache source code to an installation directory for web server build
Used autoconf to check integrity of the Apache downloaded files
Configured web services to enable access to document roots and protect other directories
Performed Network Security Administration on Linux network systems.
NED Services Inc., MN March 2009 - December 2012
Business Analyst – Consultant
Acted as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
Analyzed the feasibility of, and developed requirements for, new systems and enhancements to existing systems; ensured the system design fits the needs of the users.
Defined and documented customer business functions and processes.
Consulted with functional unit management to identify, define and documented business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
Developed plans to test the health and availability of networks
Used Web based ticketing System Remedy to transmit client request to senior technical team.
One World Travel June 2007- February 2009
Travel Consultant/IT Help Desk
Conducted research and collected information on destinations, flights and hotels clientele travelled to.
Negotiated, closed travel deals and net worked with companies for potential clients
Coordinated the Information Technology needs of the agency.
Worked on desktop computers, repaired printers and monitors
As team lead, interfaced with other departments to maintain the integrity of network
Performed software and hardware driver updates
Performed networking tasks as assigned by Supervisor
Academic Qualifications and Professional Training
Linux Certified Professional (CompTIA/LPI)
VMWare Certified Data Center Virtualization Associate (VMWARE)
ITIL (Information Technology Infrastructure Library) Certification
Bachelor of Science degree in Finance
Other skills and Competencies:
Ability to organize, coordinate work in various levels and communicate across multiple areas
Worked both in team and independent environments
Exceptional abilities in problem resolution, stakeholder management and change management.
Test and collect evidence that controls are designed and operating effectively, including evidence needed to verify compliance to security requirements to PCI DSS, HIPAA, and client contracts
Gather metrics to monitor risk and compliance status, assist in vendor and system security risk assessments, including drafting responses to client assessment request
Work with IT engineering to coordinate audit testing and track audit remediation
Strong customer service skills and effective oral and written communication
Excellent knowledge of E-learning tools: TeamViewer, GoToMeetings, WebEx
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