***** **** ***** *****,

Stafford, Texas *****

832-***-****

acwivj@r.postjobfree.com

Jorge D. Silvera

Objective

To maintain an active role in the operation of a successful team and to use the skills that I have obtained in the hotel industry to the best of my ability while exceeding in a position where my past experience can be utilized as well as an opportunity to enhance my career.

Experience

2014 – 2016 Entrepreneur Sugar Land and Alief areas

To present -Importing and re-selling Chinese toys for Malls and also owner/partner of used car sales lot and Internet.

2012 - 2014 Houston Hospitality Services. CROWNE PLAZA- HOUSTON GALLERIA

Executive Housekeeper (CHHE)

Supervision of laundry and entire housekeeping operation of a 207 room full service property (IHG)

Conduct daily inspections of guest rooms and public areas

Assure compliance with frequently IHG changing standards

Interview, Hire, Train, and Terminate employees

Train all new employees and supervisors to maintain a high level of cleanliness standards

Monitor industry trends and update training materials

Control payroll costs by carefully planning weekly work schedules

Maintained departmental budget by creatively using all resources

Communicate with all hotel departments – Front Desk, Sales, Banquets, Food & Beverage and Maintenance

Control all floor keys and room keys

Motivate employees with appreciation activities and incentive programs

Organize and control lost and found department

2008 - 2011 El Remanso Punta del Este, Uruguay

Owner / Director / Facility Manager

Developed Business Plan and Opened Assisted Living Home –“El Remanso”

Interviewed, Hired, and Trained Experienced Team Members

Ensured the well-being of all tenants by implementing several programs such as medicine management, entertainment schedules, and fitness programs

Maintained all licenses and certifications current

Controlled costs by comparing prices and negotiating contracts with multiple vendors/providers

Sold the company upon returning to the United States

1994 - 2008 1859 Historic Hotels Ltd. Holiday Inn Sw. - Houston, TX

Executive Housekeeper (CHHE)

Supervision of laundry and entire housekeeping operation of a 244 room full service property

Conduct daily inspections of guest rooms and public areas

Assure compliance with frequently changing Holiday Inn standards

Interview, Hire, Train, and Terminate employees

Train all new employees and supervisors to maintain a high level of cleanliness standards

Monitor industry trends and update training materials

Control payroll costs by carefully planning weekly work schedules

Maintained departmental budget by creatively using all resources

Communicate with all hotel departments – Front Desk, Sales, Banquets, Food & Beverage, and Maintenance

Control all floor keys and room keys

Motivate employees with appreciation activities and incentive programs

Organize and control lost and found department

1989 - 1994 Gal –Tex Hotel Corporation. Holiday Inn Sw. - Houston, TX

Floor Supervisor / Furniture Refinisher

Responsible for inspecting sleeping rooms and public areas for cleanliness

Solve customer relations problems involving Housekeeping

Refinish furniture in guest rooms and common areas

Repair and upholster bedroom furniture

Deep clean carpets

Organize all storage rooms

1982 - 1989 Ministerio de Transporte y Obras Publicas - Uruguay

Human Resources Director / Accounting

Office training

Bookkeeping – Accounts Payable & Accounts Receivable

Resolved employee issues

Education

1978-2004

Certified Hospitality Housekeeper Executive (CHHE)

Texas Hotel & Motel Association Short Course – University of Houston

Universidad del Trabajo del Uruguay / Univ. Catolica del Uruguay

High School Liceo Monseñor Mariano Soler / San Carlos - Uruguay

Skills

Spanish Bi-lingual

Team player with great interpersonal and customer relations skills

Capable of effectively handling and prioritizing multiple tasks

Self-starter who works well with others Executive Housekeeper (CHHE)

Supervision of laundry and entire housekeeping operation of a 244 room full service property

Conduct daily inspections of guest rooms and public areas

Assure compliance with IHG standards

Interview, Hire, Train, and Terminate employees

Train all new employees and supervisors to maintain a high level of cleanliness standards

Monitor industry trends and update training materials

Control payroll costs by carefully planning weekly work schedules

Maintained departmental budget by creatively using all resources

Communicate with all hotel departments – Front Desk, Sales, Banquets, Food & Beverage, and Maintenance

Control all floor keys and room keys

Motivate employees with appreciation activities and incentive programs

Organize and control lost and found department

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