Quality Assurance Engineer
Resume:
WAYNE FREEMAN
Roswell, GA *****
acwiud@r.postjobfree.com
OBJECTIVE: A challenging Quality Assurance/Software Testing position utilizing my related experience, training and successful track record in making a positive contribution.
SUMMARY:
15 years Software Testing and Quality Assurance experience
Understanding of Software Development Life Cycle (SDLC)
Agile (Jira) Software Development Methodology
Expertise in developing Test Plan, Test Strategy, Testcases, Test data and Work flows based on Business, Technical, Functional and Design requirements.
Expertise in backend database testing using SQL Queries and SQL Browsers
Experience in testing the following applications: billing, database, Warehouse, Web Portals, GUI, Client/Server, Standalone, Internet/Intranet, POS, Security, Networks, Mobile, Wireless APP, WAP, and SMS.
Experienced in gathering user requirements, designing use cases and documentation.
Experienced using HP(Mercury) Testing Tools Quality Center/Test Director, QTP, WinRunner, LoadRunner
Well versed with Unit, Integration, System, Regression, Performance, User Acceptance, and Failover testing using white box and black box testing methods.
Works well in a team and also independently with excellent communication, technical and interpersonal skills.
Needs minimum supervison…confident…hardworking…dependable…technically proficient
15 years Quality Center/Application Lifecycle Management (ALM)
All work assignments were on Contract except Ernst & Young
TECHNICAL SKILLS
HARDWARE: HP, Dell, IBM
OPERATING SYSTEMS: Windows, UNIX, LINUX, Windows Mobile, Android
LANGUAGES: C, Shell, Java, Perl, HTML, XML, SOAP, Visual Basic, SQL,
SOFTWARE: Remedy, Vantive, Rational ClearQuest PVCS, MS Office, Sharepoint, Siebel, Amdocs, Tivoli, POS, XMLSPY, HTTP, TCP/IP, MS Visual Studio, Team Foundation Server, .NET
DATABASE: Oracle, Informix, SQL Server, Sybase, DB2, Cognos Reporting
TEST TOOLS: Quality Center/ALM, JIRA, QuickTestPro (QTP), WinRunner, LoadRunner, TeamTrack,
Requirements Management: Rational Requisite Pro
SQL BROWSER: Advanced Query Tool (AQT), Toad, SQL Navigator
EXPERIENCE:
4/15 to 4/16 SouthWest Airlines Inc. (The Insource Group) Dallas, TX
Sr. QA Test Engineer
Using Agile/Scrum Methodology, perform In Pod System, Certification and Regression testing of Fares Management Databases using complex SQL queries.
Created testcases, testplans, and scripts for various customer environments. Executed testcases and provided daily status.
Environment: HP, UNIX, Windows, Quality Center, Jira, Oracle, Putty
11/12 to 7/14 Ernst & Young Atlanta, GA
Sr. Test Engineer
QA Lead Tester for various projects.
Testing Web based Enterprise applications for IT Services Tax Portfolio
Tested various applications (MNAD, IBM Iqueue) on Windows desktop and Mobile platforms such as Iphones, and Android phones and mobile phone simulator.
Provide project QA signoff before release to Production environments.
Performed Functional, Smoke, System, End-to-End, Regression and Deployment Validation testing.
Provide testing status, schedules, and estimates
Perform Defect Management and triaging activities.
Create testplans, testcases, scripts and test data for testing in various environments.
Environment: HP, Windows 7, Mobile platforms, QTP, Oracle, UNIX, Java, ALM, Toad, Jira, Prism, Remedy
6/10 to 9/12 AT&T (American Cybersystems Inc) Atlanta, GA
Sr. Quality Assurance Analyst – Team Lead
Quality Control Team Lead for AT&T Horizon Customer Care Application. Provide
Testing status, schedules, estimates, quality metrics, and training.
Create testplans, testcases and scripts for Horizon Retail Customer Care Application.
Created High Level test scenarios and test data for various customer environments.
Perform functional, regression, and user acceptance testing and provide status.
Environment: HP, MS-XP, QTP, Oracle, UNIX, Linux, Java, Quality Center, Toad, Prism, Remedy
11/08 to 8/09 Fiserv Inc. (TechniSource Inc.) Norcross, GA
Sr. QA Test Engineer
Create testplans, testcases and scripts for Fiserv Mobile Money (FMM) Wireless Banking Application. Executed functional, integration and regression tests of FMM on WAP, Downloadable APP, and Short Messaging Service (SMS) channels.
Team Lead for the User Interface testing on Mobile devices and assisted in Web Services testing.
Provide testing status, document review feedback, defect reports and training to other testers.
Agile Software Development Methodology
Environment: NET, MS Team Foundation Server/Test Management, Oracle, UNIX, Java, LAN/WAN, Wireless platforms: Iphone, Android, Windows, mobile phone online simulators
6/05 to 11/08 AT&T/BellSouth (ChemTech LLC) Atlanta, GA
Sr. QA Test Engineer
Create testplans, testcases and scripts for DSL Network Management System (NMS) and Customer Premises Equipment Management System. CPEMS is a server diagnostic/management system to control customer’s modems and routers.
Executed tests on Westell and Motorola modems/routers to validate embedded software, firmware, configurations, and ensure DSL Forum TR-069 compliance.
Executed testcases for DSL NMS, to test network creation, provisioning, activation, service order billing and reporting systems.
Provided backend database testing on AT&T’s Network Reporting System using SQL scripting and automated testing using QuickTest Pro
Created valid test data for use with test scenarios in various environments
Performed GUI front end and backend testing of modems and routers
Performed XML Web Services testing using xmlspy tool to send SOAP requests
Perform Unit, Interface, System, End-to-End, Regression, and Performance testing
Performed Customer Acceptance Testing of Westell and Motorola modems/routers
Document defects in Quality Center and provide status.
Created Requirements Traceability Matrix to ensure complete test coverage
Reviewed Design and Requirements specification and provide feedback.
Environment: Sun, MS-XP, QTP, Oracle, UNIX, Java, LAN/WAN, Wireless modems,
12/04 to The Home Depot (Staffing Solutions Inc.) Atlanta, GA
05/05 Sr. QA Test Analyst
Perform system, integration, regression and customer acceptance testing of Measure Comp’s and Siebel’s Order, Inventory, POS, Billing, and B2B Applications.
Create testplans, testcases and scripts using Test Director for Windows XP Tablet Operating System Security Reference Model and Desktop Shell
Document defects in Test Director and provide daily status.
Reviewed Design and Requirements specification and provide feedback.
Environment: Sun, HP-UX, MS Tablet PC, Oracle, UNIX, Java
6/04 to Pathfire (Modis Inc.) Roswell, GA
11/04 Quality Assurance Consultant
Perform system, integration, and regression testing of Pathfire’s Digital Media Gateway (DMG) application which is used to distribute media via satellite
Created testcases, scenarioes, and scripts for various customer environments. Executed testcases and provided status.
Performed Web based testing of thin client DMG application.
Verified data on Submission and Client SQL Servers
Environment: Sun Solaris, SQL Server, Windows 2000, Oracle, UNIX
10/03 to Nextell Communications (S3 Inc.) Norcross, GA
4/04 Systems Analyst
Planning, scheduling, coordinating, implementing, and verifying network and voice mail migration activities.
Verify npa/nxx codes in Ensemble before and after migrations. Write SQL queries to test Amdocs.
Environment: Sun Solaris, HP, Dell, Windows 2000/NT, Oracle, UNIX
1/00 to Bellsouth-EDS Atlanta, GA
5/03 Quality Assurance Consultant
Developed, executed, documented problems found, and provided status of test case execution of Internet applications for the Internet Delivery Services Group (IDSG).
Ensured all exit criteria were satisfied before application “Go Live” in production.
Performed manual and automated testing using WinRunner and LoadRunner on Internet applications on Windows and UNIX platforms. Testing was performed on Application (i.e. ADSL, ePortal, eRepair, NAS, IAS, etc.) Web (Iplanet) and Database (Oracle) servers.
Perform failover and monitoring audits of all servers and networks at BellSouth data center. Testing was performed on switches, servers, load balancers and firewalls. This testing ensured that Tivoli, TNG, and CAMCS alarm monitoring was provided to 24x7 support group.
Performed customer acceptance test of AIX and Unix Servers.
Perform change management for all IDSG change requests which includes test of network monitoring, failover, and availability during and after changes…
Environment: Sun Solaris, IBM AIX servers, HP-UX, AS-400 Windows 2000/NT, Oracle, UNIX, Linux, LoadRunner
1/99 to AT&T Corporation Atlanta, GA
10/99 Quality Assurance Consultant
Perform System Testing of Network Provisioning System on a UNIX platform…
Create test plans, test cases, and UNIX shell scripts to test SONET facilities.
Ran SQL and c-shell scripts to manipulate Informix and Oracle databases.
Execute test cases, document problems found, and verified solutions...
Attend and provide system testing feedback at Engineering and Development Reviews
Environment: Sun Sparc 10, HP-UX, Windows NT, Citrix, Oracle, UNIX
10/98 to Delta Airlines Atlanta, GA
1/99 Quality Assurance Consultant
Serve as Y2K Testing Subject Matter Expert (SME)
Consult, mentor, and train team members in 20XX (clock advanced) and Delta 2000 testing process, methods and tools
Created and reviewed test plans, test cases and test scripts for completeness and accuracy for a variety of UNIX, Windows, and Internet Applications for Delta Airlines.
Environment: Windows 95/NT, IBM Mainframe(MVS/TSO), UNIX, DB2, Oracle, WinRunner
11/97 to Bellsouth Telecommunications Atlanta, GA
10/98 Quality Assurance Consultant
Produce test plans and test scripts for Year 2000 Preferred Interexchange Carrier (PIC) and Local Number Portability (LNP) applications...
Perform Year 2000 testing and compliance on UNIX and Windows NT platforms.
Testing was performed using WinRunner and database manipulation using SQL.
Environment: Windows NT, HP-UX, IBM Mainframe, X-Windows, Oracle
Produce systems testing of a web based telemarketing application
Verified migration of data sent to external interfaces on backend systems.
Performed testing of Sales, Operations, and Supervisor Manager desktop applications and documented problems found and verified their solutions...
Environment: HP-UX, Windows NT, Oracle, DB2, Java, C++, UNIX, WinRunner
EDUCATION: BS, Computer Science, University of Arkansas
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