Customer Service Administrative Assistant
Resume:
CURRICULUM VITAE OF
MS. MARY JOY J. VELASCO
Home Address: #** ******* ****** ***** ******, Caniogan, Pasig City,
Cellphone Number: +639*********
E-Mail Address: ***********@*****.***
OBJECTIVE: To obtain a meaningful and challenging position that enables me to learn the different field and allows for advancement.
Resume Summary: Filipino National, 34 years old, single
Stands 5 feet, 4 inches tall and weight 120 lbs.
Born on July 24, 1982 at Mandaluyong Metro Manila, Philippines
Roman Catholic Religion
Tagalog and English known languages
Province: Lapaz, Iloilo City, Philippines
Skills:
-Good interpersonal and communication skills.
-A friendly and professional telephone manner.
-Smart, mature, responsible, analytical.
-Has the initiative to do multi-tasking and value commitment at work.
-Can keep confidential matters.
Educational Attainment:
Tertiary: Graduated in Bachelor of Science in Nursing
Saint Mary’s College
San Juan Metro Manila, Philippines
March 19, 2007
Secondary: International Christian College
Arayat Street, Mandaluyong City, Philippines
March 29, 1999
Primary: Highway Hills Elementary School
Calbayog Street, Mandaluyong City, Philippines
March 31, 1995
PRESENT ACTIVITIES:
Sports Organizer of Cross Court Volleyball Club.
Selling sports accessories such as strapping tape/ mueller, volleyball cycling, volleyball pillow, volleyball shirt, etc.
Knowledgeable in small business promotional items.
Work & Experience:
KWALITY PHILIPPINE FOOD INC. (Export Consolidator Company)
2196 F. Manalo St., Bambang, Pasig, Philippines
PURCHASING OFFICER (May 2015 up to May 2016)
Exporting Filipino food and non-food products.
Carrying out studies and business monitoring.
Permanent market monitoring (desk research).
Collecting information abroad.
Preparing decision making.
(Export selling) 1. Prospecting for elaborating adapted offers (pre-sales activities) 2. Selling 3. Following up sales.
Support the buying negotiations.
Coordinating services for successful export selling.
Coordinating quality control / good business activities.
Managing relations and contacts in different contexts and cultures.
Producing messages integrating socio-cultural elements.
Constituting and maintaining a pluricultural network of contact.
G4S HOLDING INC.
142 G4S House Pasig Blvd. (Shaw Blvd Ext.) Bgry. Bagong Ilog Pasig City, Philippines
PURCHASING OFFICER (June 18, 2012 up to April 23, 2015)
Purchase of products and services in the organization.
To approve the best products or services have low prices after reviewing and analyzing all options.
To ensure that the products or services are of high quality, regardless of the price.
To ensure that the department has important details, such as the suppliers’ qualifications, delivery times, potential development and products.
To look for interested suppliers and negotiate the best deal for the company and to maintain good relations with the suppliers.
Provides input on budget.
SUNWEST, CONTRUCTION AND DEVELOPMENT
1108, Tektike West Tower Building, Ortigas, Pasig City, Philippines
ADMINISTRATIVE ASSISTANT- (PROJECT SITE: MIDAS HOTEL & CASINO) (November 15, 2010 up to November 15, 2011)
Administrative and clerical support.
Required to arrange all the documents and papers related to the construction project.
Involved in dealing with the vendors in order to purchase the construction material.
To ensure that only good quality construction material is purchased for the construction project.
To meet the engineers and architects in order to discuss about certain tasks.
PROMOTIONAL MODEL- (Part Time)
Glade Sports: June 26- 27, 2010: Glade Sports Lateral Drift Car Event
Eastwood City, Libis, Quezon City, Philippines
Berrima Diesel Services: April 21-25, 2010: Trans Sport Show Car Event
Mega Hall Trade, Megamall, Pasig City, Philippines
July 31 and August 1, 2010: Tradeshow Car Event- Alumni Association of Xavier School
Greenhills West, San Juan, Metro Manila, Philippines
PNI-KMPG INC. (Philippine Networking International-Kinsella Marketing Performance Group) -Call Center
22nd Floor Raffles Corporate Center, Emerald Avenue, Ortigas Center, Pasig City, Philippines
HUMAN RESOURCE ASSISTANT (February 2, 2009 up to January 16, 2010)
Clerical activities specific to the HR function.
MS application, particularly with MS Excel.
Assisting with the daily operation of HR.
Employee discipline and policy preparation and orientation process.
Maintaining 201/ employees files.
Adept in HR function such as: Compensation and Benefits, Training and Development.
Knowledgeable on HRIS.
Responsible for the maintenance of confidential personnel files.
TIMEKEEPER (May 28, 2008- January 31, 2009)
Proficient using MS Applications, particularly with MS Excel.
Timekeeping.
Proficient in tracking employee’s attendance and submit timely and accurate reports for payroll.
SMART SYSTEM SOLUTION INC.
Greenbelt, Ayala Center Carpark, Makati City, Philippines
CARPARK TELLER (December 21, 2005 – March 31, 2006)
Provide excellent customer service to all parking patrons.
Check parking tickets and validations.
Complete shift report detailing transitions completed and revenues received.
Cash handling experienced.
LERWIN’S BAR AND BILLIARDS
Rosario Ortigas Avenue Extension, Pasig City, Philippines
CASHIER (January 30- September 2001)
Responsibilities are to have customer service, store communication, inventory control.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Compute and record totals of transactions.
RED RIBBON BAKESHOP, INC.
Parksquare II, Ayala Center, Makati City, Philippines
COUNTER CREW (June 22- October 6, 2000)
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and willingness to help at all times.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Compute and record totals of transactions.
Bag or box the cakes and pastries of the customer.
BIG CHILL, INC.
Glorietta 4, Ayala Center, Makati City, Philippines
SERVICE CREW (July 11- November 13 1999)
Provide excellent customer service.
Takes orders.
Mixing the fruit shakes.
Cash handling experienced.
REFERENCES:
1. Maria Cristina Boquia - - Purchasing Officer
-142 G4S House Pasig Blvd. (Shaw Blvd Ext.) Bgry. Bagong Ilog Pasig City, Philippines
- Contact Number: +639*********
2. John Reich Evangelista - IT Engineer
-142 G4S House Pasig Blvd. (Shaw Blvd Ext.) Bgry. Bagong Ilog Pasig City, Philippines
-Contact Number: +639*********
3. Cristina Calingo - Court Clerk
- Pasig City Justice Hall, Branch 152, Philippines
- Contact Number: +639*********
I hereby certify that above information is true and correct to the best of my knowledge and belief.
MARY JOY J. VELASCO
Applicant Signature
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