PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
RONALD B. MILLER II
*** ******* *****, **********, ** 35808
Cell: 210-***-**** - ***************@*****.***
Exceptional Project Manager successful at directing change management initiatives requiring fast-paced execution. More than 15 years in project management in a variety of industries. Strategic logistics planner focused on military field exercises, sustainment and division level transportation practices. Excellent communication and interpersonal skills. Strong leader
Contract management
Emergency planning
BLS Certified
BLS Certified
Operations management
Supply management
Risk management assessments
Process improvement
Skilled researcher
Risk assessment
Training and development
Troubleshooting
Terrain analysis
Data quality control checks
Access control procedures
Auditing
08/2015 to 09/2016 Student Discipline Advisor/Coordinator Williams Elementary School – Huntsville, AL
Provides coordination for planning, implementation, and assessment of initiatives related to improvements in providing a safe, disciplined learning environment with emphasis on positive school climate.
Advises parents, administrators and other staff regarding student discipline. Identifies resources, models and best practices for improving student discipline and school climate.
Trained, coached and mentored staff to ensure smooth adoption of new program. Developed and rolled out new policies.
Assisted in preparing reports and paperwork for parent-teacher conferences. Identified warning signs of emotional or developmental problems and reported to parents. 09/2014 to 08/2015 Director of Operations
Treating The Need (Non-Profit) – San Antonio, TX
Reviewed outcomes and metrics created by for evaluating impact, and regularly measuring its performance and effectiveness using those metrics. Approved annual budget, audit reports, and material business decisions, meeting all legal and fiduciary responsibilities.
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales. Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings. Improved the product development process by incorporating design for Six Sigma. Analyzed contract performance for bids, budgets and forecasts. Developed metrics and measured success in order to further penetrate the marketplace. 07/2011 to 09/2014 Quality Assurance Specialist
QTC Medical Services – San Antonio, TX
Ensure quality control standards are adhered to for all VA Compensation and Pension exams, BDD exams, and IDES exams.
Direct health care experience in medical case management and quality assurance, to include the review of complex multi-focal medical reports for quality, clarity, thoroughness and insightful medical explanation.
Expert in Data Collection and Program Management providing problem solving tools/techniques that created a more efficient work environment. Evaluated and summarized all pertinent issues found during the review of technical data, strategy concepts, and other information.
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Diligently filed and followed up on third party claims. Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations. 02/2009 to 04/2011 Wing Deployment Manager
United States Air Force – Hill AFB, UT
Manages scheduling and executes pre-deployment ancillary training events. Highly capable strategic planner, organizing prioritization, and project management skills while consistently achieving critical deadlines, maintaining the highest quality standards. Diligently monitored pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements.
Performed all aspects of administrative functions for deployed personnel to accomplish their mission.
Collaborates work with wing, base, and higher headquarters offices on deployment issues and maintained mobility folders/documentation.
Qualified in operating database systems for personnel and/or equipment to include Joint Operating Planning and Execution System (JOPES), Deliberate and Crisis Action Planning and Execution Segment (DCAPES), Logistics Module (LOGMOD), Single Mobility Systems
(SMS), Global Transportation Network (GTN) and Manpower and Equipment Force Packaging System (MEFPAK).
02/2009 to 04/2011 Military Intelligence Manager
United States Air Force – Hill AFB, UT
Actively assist with Air Force operations by evaluating and disseminating intelligence information, prepare and present intelligence reports and briefings, led combat assessment, and deliver current situational awareness and Intelligence Surveillance and Reconnaissance management for the execution of the Air Tasking Order, Integrated Tasking Order, or Space Tasking Order.
Operate and monitor communications, detection, and weapons systems essential for controlling air, ground, and naval operations.
Maintained and relayed critical communications between air, naval, and ground forces; implemented emergency plans for natural and wartime disasters; relayed command center information to high-level military and government decision makers; monitored surveillance and detection systems, such as air defense; interpreting and evaluating tactical situations and making recommendations to superiors; and operating weapons targeting, firing, and launch computer systems.
Experience with multiple intelligence analyst mining tools and software such as GALE LITE, MARTES, B-Stairs, Intelink, M3, PowerPoint, Excel, and Google Earth. Advised more than 250 troops on current enemy tactics, techniques, and procedures via weekly intelligence briefings.
04/2002 to 02/2009Public Health Manager
United States Air Force – Multiple Locations
Manage the Field Response Team by providing leadership and guidance to maintain safe operations during chemical exposure.
EDUCATION
Brief deploying troops on hazards of foreign country, determined deployee medical qualification status, and collected and disseminated data for wing leadership and HQ. Expert in Administrative Support and Office Management assisting managers and staff in brief preparation, interviewing potential employees and office finances. Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Evaluated employees' job performance and conformance to regulations and recommend appropriate personnel action.
Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. Recruited, interviewed, and selected employees for job placement. Interpreted and communicated work procedures and company policies to staff. Wrote summaries, reports and other correspondence regarding community outreach efforts. Led presentations at media events on program successes and progress. Implemented a multi-year project addressing child maltreatment and malnutrition. Developed and streamlined systems for monitoring and tracking program effectiveness. Developed a user-friendly web-based data system for in-house program staff and outside stakeholders.
Spearheaded nutrition education campaigns in the local community. Increased public awareness of food safety issues through regular demonstrations. Educated 35 clients each week on the prevention and treatment of HIV and other STDs. 06/1998 to 04/2002Radio Operator/COMSEC
United States Air Force – Multiple Locations
Oversaw COMSEC as well as provided training for the Second largest COMSEC Shop on base. Oversaw over 2k COMSEC documents and keys.
Provided STU-III training and phone setup for wing commander and leadership. Trained aircrew members on COMSEC procedures as well as COMSEC usage. Shop COMSEC Responsible Officer, trained entire shop on COMSEC procedures. Provided Communication support for base, maintained perfect support of base communication program.
Monitor emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment.
Communicate with receiving operators in order to exchange transmission instructions. Received, recorded, and processed messages to addressees or distribution sections. Operated and performed preventive maintenance checks and services on assigned vehicles. Installed, operated, and performed preventive maintenance checks and services on assigned power generators.
Directed the installation of radios and antennas.
Implemented communication security, operational security, and physical security policies and procedures.
Recognized electronic countermeasures and implements electronic counter- countermeasures.
Developed and managed communications strategies, plans and budgets. Current Master of Science: Acquistions and Contract Management Florida Institute of Technology - Melbourne, FL
2016 Master of Science: Education (STEM)
Concordia University - Portland, OR
2015 Bachelor of Science: Healthcare Management
Park University - Parkville, MO