Quality Assurance Customer Service
Resume:
WILLIAM G. DUNCAN
San Diego CA. 92126
************@*****.***
OBJECTIVE: Seeking a position where my professional experience and training will be fully utilized to achieve rewarding and long-term growth opportunities
EDUCATION: REGIONAL OCCUPATION PROGRAM, San Diego, CA.
Electronics Technician, Assembly and level 1 computer repair certification.
San Diego State University, San Diego CA.
Complete 3.5 years of coursework with emphasis in Liberal Arts.
PROFILE: Extensive experience in electronics manufacturing involving quality assurance and control, calibration, assembly, troubleshooting and repair. Internal and external customer service, client relations and personal training including:
Skilled in maintaining quality assurance procedures and satisfying production requirements.
Team player and capable of performing independently in a technology based environment.
Ability to manage/implement a timely and cost-effective completion of multiple projects.
Proficient in managing, training and coordinating personnel to achieve optimal projects.
Skilled in creating team-oriented work-environment and increasing overall productivity.
Extensive analytical and problem solving skills with ability to achieve strategic objectives.
Excellent verbal and written communications with strong interpersonal skills at all levels.
Goal oriented, dedicated individual, highly motivated self-starter and sound decision-maker.
EXPERIENCE: RF INDUSTRIES, San Diego, CA.
2000-Present Quality Assurance inspector.
Responsible for implementing and maintaining all quality assurance policies and procedures for connector division and cable assemblies.
Receiving, Inspection of all incoming parts and materials.
Writing first article approval reports for Director of Quality Assurance review.
Initiating rejection reports and coordinating MRB meetings.
Assisted engineering department with quality issues, specification changes for quality improvement.
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