Joy Knust

**** ** ******* ******

Blue Springs, MO 64015

918-***-****

Career Objective:

Currently seeking Senior Executive Management opportunity overseeing the development, management, projects, safety, financial aspects, budgeting, leasing and success of the portfolio/community, Human Resources. Note-Available to travel.

Education:

Memorial High School, Tulsa, OK

Tulsa Junior College, Tulsa, OK

Oklahoma University, Norman, OK

Designations and Appointments:

Oklahoma Brokers Real Estate License

President 2009; Building Owners and Managers Association, (BOMA) Tulsa Chapter

Real Property Administrator (RPA);Building Owners and Managers Association International

Certified Property Manager (CPM) Candidate; Institute of Real Estate Management (IREM)

Facility Management Administrator (FMA) Candidate; Building Owners and Manager Association International

Experience:

TechRidge Properties, Tulsa, OK

Property Manager: November 2007 – Present

Directly responsible for the management and lease renewals of thirteen office buildings totaling over 550,000 square feet, 155 tenants; supervise staff of 7 employees and contractors. Oversee & responsible for all aspects of management, maintenance contracts, tenant construction, life safety, capital projects, budgets, accounting, billing and status reports on the office park, negotiate lease renewals, expansion and worked with legal group to draft and complete lease agreements.

CB Richard Ellis Oklahoma/Trammell Crow Company, Tulsa, OK

Senior Real Estate Manager: January 2000 – November 2007

Responsible for the management of seven properties (11 buildings) totaling over 950,000 square feet, supervise staff of 11 employees and vendors. Successfully qualified and entered building in The Office Building of the Year (TOBY) award. Provided third party management for multiple building owners, each with their own accounting and reporting requirements. Oversee maintenance, tenant improvements, elevator remodel, capital improvements, life & safety issues, code requirements and inspections.

Sevo Miller, Tulsa, OK

Property Manager: 1997 – 2000

Management responsibilities of residential properties, including monthly reports, budgets, accounts payable, collections, leasing, tenant relations and maintenance.

Columbia Property Management Company, Columbia, MO

Broker Officer/Director of Property Management: 1990 – 1997

Broker Officer for property Management Company. Oversee all operations

and management of company and properties, industrial, commercial, retail &

residential. Responsible for 20+ employees and 1.5 MM square foot

portfolio.

References are readily available upon request

Summary of Qualifications

Responsive & Superior Client/Customer Service

Multi task in fast paced environment –manage multiple projects simultaneously

Supervise, train, coach and motivate staff-team building skills

Human Resources-Recruitment, interviews, background review, hiring, employee benefits, employee reviews

Proficient in lease/contract analysis and negotiation

Maintain property records & lease files

Competitive bidding/proposal process

Day to day operations, management and administration

Implement marketing strategies for property

Maintain asset to highest possible level

Construction management

Oversee improvement & capital projects

Quarterly & Annual budget preparation

Financial responsibility of multiple properties

Develop contract specifications and negotiate service contracts

Manage Tenant Improvements

Capital budget preparations & project supervision

Emergency procedures Manuals and Life Safety Issues

Perform facility inspections and evaluations

Office, Medical, Industrial, Retail,Residential and HOA experience

Building, vendor and tenant insurance requirements

Industry knowledge to implement appropriate risk management practices

Monitor customer payments, collections and legal action

Ability to travel-road warrior

Event planning for tenant/resident events

Computer proficient

Fair Housing knowledge

Available to relocate as needed

Attention to detail & organization skills

Rehab experience

Customer service call center

Operating expense preparation/ reconciliation

Ensure compliance with leases

Preventive maintenance schedules

Works closely with legal department, governmental authorities, construction manager

Tenant/Landlord inquiries and issues

Enhance curb appeal, signage, property visibility, vacancy preparation

Market analysis

Develop strategies to improve performance and reduce/control costs

Conducts weekly and monthly meetings

Property transitions

Performance driven & strong work ethic

Contact this candidate