Customer Service Assistant

Darrell Osgood

HVAC Helper, Pre-Apprentice

Homestead, FL 33033

***************@*****.*** - 786-***-****

Construction / HVAC Helper

Reliable, quality-focused construction assistant seeking a full-time position in the HVAC industry. Offer hands- on HVAC preventative maintenance, installation, and repair skills gained through experience as a HVAC Helper Apprentice at the Homestead Job Corps Center. Strong knowledge in techniques, tools, equipment, and materials.

Professional Skills, Training, and Certifications

* OSHA 10 Certified

* Brazing and Soldering

* Customer Service

* Sheet Metal

* NCCER Certified

* Universally Certified

* EPA 608 Certified

* 410 Certified

* Preventative Maintenance

* Recovery and recycling of refrigerant

* Install and service various HVAC control systems

* Read blue prints and electrical schematics

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Pipe Fitters Helper

B&I Contractors - Tamarac, FL - March 2016 to Present 1) Assists PIPE FITTER to assemble and install piping for air, ammonia, gas, and water systems: Cuts or drills holes in walls to permit passage of pipes, using pneumatic drill. 2) Selects specified type and size of pipe.

3) Mounts pipe hangers and brackets on walls and ceiling to hold pipe. 4) Assists PIPE FITTER to install valves, couplings, and other fittings. 5) May disassemble and remove damaged or worn pipe. 6) Performs other duties as described under HELPER Master Title. 7) May assist in installation of high-pressure piping and be designated Steam-Fitter Helper. 8) May assist in installation of gas burner to convert furnaces from wood, coal, or oil and be designated Furnace Installer Helper.

Light installer

Christmas Lights, INC - Miami, FL

Responsibilities

- Installation and removal of Christmas Lights on roofs, trees, bushes, etc.

- Working with tall ladders

- Working on Roofs

- Customer service

Accomplishments

home, climb to the edge of the roof and manipulate some wiring on the edge of the roof Skills Used

- Using a tall ladders

- Claiming on Roofs

- Customer service

HVAC Helper

Going Air - Keylargo, Fl - July 2015 to October 2015 Responsibilities

include driving material equipment removal, warehouse stocking, maintenance and cleaning, power vacuuming of furnace systems, and interfacing with customersrepairs for various HVAC systems, associated equipments, and other related duties as assigned. An HVAC helper lifts/moves heavy objects, climbs ladders, and works at heights.

Accomplishments

• Amalgamated a complex heating system with the existing system in order to engender up-gradation

• Redesigned the entire heating, ventilating and cooling systems of the company thereby reducing overhead costs by 39%

Skills Used

• Effective in installing and troubleshooting heating, air conditioning and refrigeration units

• Adept at balancing air and water treatment systems in accordance to HVAC protocols

• Core understanding of determining causes of malfunctions and correcting them properly

• Exceptional knowledge of providing technical assistant with the design and implementation of HVAC systems

• Strong background in reading and interpreting instructions and safety procedures associated with HVAC processes

• Proven ability to read schematics and work plans

• Absolute understanding of local building codes

• Knowledge of basic and advanced building components in relation to HVAC systems

• Solid knowledge of using hand and power tools

• Physically dexterous to handle tasks effectively in extreme weather conditions

• Highly experienced in handling electronic and mechanical systems effectively

• Well-versed in installing and repairing pumps, motors, fan coils and piping HVAC Helper, Pre-Apprentice

Homestead Job Corps Center - Homestead, FL - April 2014 to May 2015 Meet department's sales and service objectives and handle special orders, delivery services and inventory tracking. Interact extensively with customers, answering questions and recommending products that meet their needs. Selected Achievements:

* Assists workers engaged in installing, repairing, and servicing industrial, commercial, and residential environmental-control systems, performing any combination of following duties: Cuts, punches, flanges, shears, and solders sheet metal ducts and parts, using handtools and portable power tools.

* Adept at troubleshooting, repairing, and maintaining heating, ventilation, and air conditioning equipment, and all related components. Performed preventative maintenance on rooftop units, split systems, controls, and other mechanical equipment, test electrical circuits and components.

* Installed heating, air conditioning, refrigerant systems, and electrical/mechanical controls. Comprehensive knowledge of welding and fabrication, and piping practices. Able to lift 50lbs

* Developed a solid knowledge of an extensive array of tools, hardware and building materials.

* Commended for excellent customer service skills on performance reviews.

* Earned a reputation as a trusted assistant: "Jonathan is my right-hand man I can always count on him to show up early, produce high-quality work and keep a positive attitude throughout the day " - Derrick Bostic, Technical Training Instructor.

Concessions Worker

Zoo Miami - Miami, FL - December 2013 to March 2015 EDUCATION

D License in Security

BlackHawks Academey Security - Miami, FL

2016 to 2016

Certificate in HVAC Helper

SOUTH DADE TECHNICAL COLLEGE - Homestead, FL

2015

High School Diploma in General Studies

HOMESTEAD SENIOR HIGH SCHOOL - Homestead, FL

2012

CERTIFICATIONS

Epa608

July 2013 to October 2015

Security+

April 2016 to Present

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