Microsoft Office Customer Service

SUMMARY:

• B.S in Electrical engineering, Liberty University, May 2016

.Certified Aviation Maintenance Technician (United Express operated by Commutair)

• Professional Oral and Written Communication

• FAA Airframe & Powerplant Certificate/License

Computer Skills: Microsoft office Suite 2011, Photoshop, Programming (C Inventor/AutoCAD, Maplesim, FEKO, Multisim, Matlab, Solidworks, VHDL, Eagle, Modelsim, Revit

Language Proficiency: Fluent in speaking and writing English and German.

• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines

• Ability to attend to detail and work in a time-conscious and time-effective manner

PROFESSIONAL SKILLS PROFILE:

Practical work experience in combination with strong academic training and credentials in

Professional Oral and Written Communication

Customer service

Fluent in English and German languages

Speaks and understand a little Spanish

EDUCATION

M.B.A Project Management, Liberty University Online, Anticipated August 2017

B.S Electrical Engineering, Liberty University, Anticipated May 2016

AA Aviation Maintenance Technician, Liberty University, January 2012

Airframe & Powerplant Certificate/License

Computer Skills: Microsoft office Suite 2011, Photoshop, Programming (C Inventor, Maplesim, FEKO, Multisim, Matlab, Solidworks

Language Proficiency: Fluent in speaking and writing English and German.

EXPERIENCE

United Express ( operated by Commutair) Washington Dulles International airport ( 2016 to Present)

Acquired experience working on turbo prop and jet engines.

Team work

Reading schematics to troubleshoot electrical and mechanical systems

Manufacturing Associate/ Timken, February 2015 – 2016

Acquired experience working with high power equipment

Team work

Server/Host/Cashier/ Liberty Annex formerly Lynchburg Inn, October 2009 – December 2013

Promoted from utilities worker to Server to Cashier after 6 months

Work without a supervisor in most of my shifts

Been offered to work with two other branches in the same company I work with due to my hard work and good reference from my manager.

Had one year intensive hands on training on fixing airplanes (General maintenance, Powerplant maintenance, airframe maintenance)

Mobile parts Pro / Advance Auto Parts, October 2014- 2016

Parts Builder Intern, Pilatus Aircraft, Stans, Switzerland, 2008

Trained to work with sheet metal

Constructed a wall clock out of raw sheet metal.

Trained to work with Heavy Machinery at Timken

EXTRA CURRICULUM ACTIVITIES:

Event coordinator for Association of African descendants (ASAD)

Over 180 hours of community service

Captain of my soccer team

REFERENCES

Oscar Briggs: Manager Timken plant Altavista

Phone: 434-***-****

Curtis Crews: Safety and Security Analyst and Community Relations Timken Plant, Altavista

Phone: 434-***-****

Robert Miller : Supervisor United express

Phone : 301-***-****

Contact this candidate