Administrative Assistant
Resume:
MUNNY NUNEZ
**** ******** ***, ******, ** 30518
********@*****.***
SUMMARY
Organized, versatile and reliable Administrative Assistant with 20 years experience who excels in multi-tasking, scheduling and prioritizing. Elite-level executive support including the ability to manage a high volume of calls and emails, and provide in-person secretarial duties.
EDUCATION
06/1993 High School Diploma
-Graduated with Medallion
-Regional of Occupation - Certificate of Completion in Banking and Finance
-Regional of Occupation – Certificate of Word Processing
-Certificate of Commendation of Perfect Attendance
EXPERIENCE
06/2016 – Present Interpreter
Linguistica International Interpreter 4250 W. 5415 S., Kearns, UT 84118
-Provide support system for oral interpretation services.
-Listen carefully to conversations and provide verbatim interpretation.
-Take notes during oral interpretation and provided feedback.
-Address, clarify, mediate, resolve and /or redirect client concerns.
-Provide outstanding customer service to all.
05/2014 – 10/2015 Co-owner/Office Manager/Administrator
Essential Spine Care Inc., Buford Dental Group 600 Garnett St., Suite #1, Buford, GA 30518
-Maintained a clean reception area, including lounge and associated areas.
-Took and recorded patients’ medical history and verifying insurance information.
-Assisted patients by walking them through the application process and forms.
-Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
-Oversaw daily office operations for staff of 2 employees.
-Managed patients records verifying that all forms paperwork lab work and referrals were properly documented.
-Ordered and distributed office supplies while adhering to a fixed office budget.
-Answered and quickly redirected up to 35 calls per 5-8 minutes.
-Greeting numerous visitors, including vendors and interview candidates.
-Performed tasks of typing memos, letters, spreadsheets, logging, data entry, filing, email, receiving/ distributing mails, and faxes.
05/2015 – 07/2015 Administrative Assistant/Receptionist
South Atlanta Urology & Gynecology 5400 Laurel Springs Pkwy #1403, Suwanee, GA 30024
-Checked-in patients, and collected personal, medical, and insurance information.
-Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balance to insurance companies and patients.
-Processed accounts receivable and accounts payable.
-Examined, categorized and sorted incoming documents.
12/1995 – 04/2014 Administrative Assistant/Clerk Typist
City of Long Beach, Police Department 400 W. Broadway, Long Beach, CA 90802
-Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
-Gathered vital information for the preparation and verification of records.
-Responsible for preparing 25-30 confidential records and reports for the department and external agencies under daily deadlines.
-Transcribed dictation, typed and assigned/distributed to division/department.
-Examined, categorized and sorted incoming documents.
-Adhered to all related company policies and government regulations.
-Typed documents such as correspondence, drafts, memos, and emails.
-Upheld confidentiality of all information.
-Trained junior staff on department procedures.
-Compiled statistical data for monthly, quarterly and annual reports.
-Arranged for and scheduled appointments for the executive, including interviewing callers and making arrangements for meeting as required.
-Periodically sat in on meetings to transcribe notes.
-Ensured that executives and managers were provided with project updates.
-Collected organized and preserved information regarding potential suspects wanted criminal and parolees.
-Served as court liaison by attending court hearings and testifying.
KEY SKILLS
-Dedicated Team Player
-75 WPM Typing Speed
-Proofreading
-Microsoft Office Proficiency
-Customer Service-Oriented
-Multi-line Phone Proficiency
-Trilingual in Laotian, Thai, and English
-Time Management
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