George Miller

*** **** *** *****

Richmond, UT **333

702-***-****

acwijt@r.postjobfree.com

Work Summary

Proven ability in the Telecommunication industry to join a team and become part of a group that strives to learn, grow and connect.

Highly proficient in installing and testing communication equipment

Nortel OC192, OC48, Modems, Satellite equipment, Cat5 and Cat 3 cable.

Circuit (demark) extension, T1, DSL, and Pots, CCTV,

Install/Configure Modems, Routers and Switches and Hot Spots

Positive and professional appearance, communicating all products with customers

Diversified technical skills

Experienced in Customer Service

Skilled in training and coaching new and existing staff

Analyze the customer’s premises to determine the best method for installation or repair

Analyze equipment for repair or replacement

Personal Traits

Accustomed to fast paced, high stress environments

Effective problem solver with the ability to create practical solutions

Excellent client/vendor communication and relationship building skills

Team player and quick learner with minimal training

Highly efficient, trustworthy, independent worker

Enjoy working outside

Work with Center Dispatch

Work Experience

Centurylink, May 2016 to Present Broadband Installer

Install and Repair Internet and phone service for customers

oInstall at Central Office to customer’s home

oSet up networks for Business and Homes

oTroubleshooting and repairing lines

oRun new lines when needed

oUse HST3000 and Line Toner

Global Cash Access, December 2002 to May 2016 Project Coordinator / Installer

Plan and implement ATM installations for over 800 locations throughout the US

oCoordinate installation and logistic activities between Sales, Customer and third party vendors – Diebold, Pendum, Wincor, Loomis and Brinks.

oTest and complete trouble-shooting of ATM hardware and software.

oTest customers network, Router

oConnect from D-slam to punch down

oTone communication (cat5) back to IMS room

Create budgets and managed costs averaging $3500 to $2000 per installation

Effectively communicate with Help desk and Infonox center in India

Global Installer Networks, February 2002 to December 2002

Senior Operation Manager – Project Manager

Established new business development for the Southwest and Western Regional United States opening 18 new accounts

Managed 122 contracted projects for Verizon in California and Arizona

oInstalled and tested Telica DSL for 12 accounts.

oInstalled and tested Alcatel 7300 ADSL for 9 accounts in Southern California.

oInstalled and tested Cat 5 cable and fiber optics for Verizon and Telica Communications

Negotiated and accepted bids from vendors - exceeded $400,000

Nortel Networks, March 1999 – October 2001

Site Coordinator Field Operations Supervisor I Site Team Leader / Project Coordinator

Completed engineering documents, installation, testing, and deliver of level 3 communication ring, 1 year in advanced of deadlinefor engineering documents, deliveries and training for Level 3 account.

oSupervised 20 Nortel employees and 40 contractors.

oInstalled and tested Nortel OC192, Optera DX and LH, Optera 1600G, OC48, Optera Metro, DWDM, Cat 5 cable and Fiber.

oCoordinated installation and testing of equipment with Level 3, GTE, AT&T, MCI Accounts.

GTE May 1989 to March 1999

Internetworking Field Rep 3IMicrowave Technician 2, July 1997 to March 1999

Installed and tested Nortel OC192, Nortel Switch, Cisco Routers, and Ascend Routers.

Managed completion of building and testing of circuits and equipment.

Installed, maintained and monitored satellite equipment for earth station and CO office.

Monitored and supported Central Office satellite customer communication and customer communication equipment.

Maintained, installed, and supported equipment related to earth station operations and T -1 circuit’s transmission and receiving frequencies, data and voice circuitry.

United Parcel Service December 1980 to May 1989 - Operation Supervisor

Supervised 65 drivers, 25 pre-loaders and load personnel.

Managed center budgets, route planning, training and safety programs.

Responsible for package car maintenance for operation center

Supported security services.

US Navy, January 1971 to June 1976 - Technical Control Supervisor/Comsec Officer

Top Secret Umbra Clearance

Certificates - Nortel Networks / GTE / Alcatel

Other Skills - Windows 95 and higher / Microsoft Word / Word Perfect / Excel /Power Point / Print Shop / UNIX/Outlook

Reference – Upon Request

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