Customer Service Sales

VERGARA, RICHMA C.

Bawi, Padre Garcia, Batangas Philippines

*****.**.*******@*****.***

Cell#: +639*********

+639*********

CAREER OBJECTIVE:

To be competent and professional in applying my knowledge and capabilities in the field of accounting and business aspects, for the position I am applying for.

PROFILE STATEMENT:

A trustworthy employee with over 5 years experience processing sales, payments and money remittance in a fast-paced work environment. Adaptable and willing to step in wherever needed. A team player with excellent customer service skills.

A dependable employee who enjoys establishing excellent customer relations and successfully managing customer issues. An organized, accurate and fast worker with solid computer skills and sound knowledge of cash management principles.

SEMINARS ATTENDED

-Know Your Money and Counterfeit Detection Seminar (December 10, 2011)

-Integrated Seminar-Workship on Nurturing Work Ethics that Companies Value Most ad Excellent Customer Service (September 26 - 27, 2012)

-Supervisory Development and Leadership Training Program (August 5 – 6, 2014)

-Basic Gold Jewelry Appraisal Seminar (October 12, 2012)

EMPLOYMENT HISTORY

Front liner Associate (FLA)

Michel J. Lhuillier Financial Services Inc. (January 3, 2011 – March 30, 2016)

-Handles Payout, sendout, bills payment and sales in accordance to money transfer standard and policies.

-Performs other functions as required by management, subject to the standard operating procedure, guidelines and issuances.

-Generates the daily transaction summary on Money Transfer Services.

-Appraiser for gold jewelry.

-Prepares monthly report, yearend report and auditor report.

-Checking and filling EOS and EOD

-Prepares other related assignments such as receiving cash delivery, and coordinate it to other branches.

PERSONAL BACKGROUND

Birthday: February 21, 1991

Place of birth: Bawi Padre Garcia Batangas

Age: 25

Civil Status: Single

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary Bachelor of Science in Business Management

Batangas State University

Brgy Namunga, Rosario Batangas

2009-2010

REFERENCE

-Available upon request

Contact this candidate