Susan V. Goodwin Johnson, LPN
*** ********* **** ******, ** 31021 352-***-**** *************@*********.***
NURSING OVERVIEW
Detail-oriented professional with 20+ years of nursing and medical necessity audit experience, a robust work ethic, and the ability to thrive in both individual and team environments. Adaptable multi-tasker equipped with a compassionate approach to patient care. Possesses technical proficiencies, including (but not limited to) Microsoft Office, Go-To Meeting, Webinars, McKesson (InterQual) Online, MCG (Milliman) Online, Lync Network Instant Communicator.
AREAS OF EXPERTISE
Patient Care
Utilization Review
Medical Record review
Medicare & Medicaid
Case Management
Health Insurance Coverages
Professional Health Management
Chronic care management
Healthcare Marketing
Home Health Care
Healthcare Auditing
HIPAA & OSHA
NURSING EXPERIENCE
Liaised between patient, families, and nursing staff to ensure appropriate and efficient in-home care efforts at all times.
Experience receiving, reading, and implementing Physicians’ orders on an individual patient basis.
Implemented field knowledge to review patient medical records and ensure compliance in regards to evidence-based care and appropriate treatment plans.
Prepared prior authorizations for both Medicare and Medicaid and private insurance patients.
Utilized clinical skills/knowledge to successfully perform excellent patient care.
HANDS-ON NURSING EXPERIENCE
Experience caring for patients directly in different medical settings.
Entrusted with the care of multiple units of patients on an inpatient basis including Medical/Surgical, and Cardiac Progressive.
Volunteered to help United States Veterans covering various areas.
WORK HISTORY – LICENSED PRACTICAL NURSE
Oculus Health, Portsmouth, NH (Remote) January 2016 – August 2016
ALTEGRA HEALTH, Atlanta, GA (Remote) February 2015 – December 2015
CARL VINSON VETERANS MEDICAL CENTER, Dublin, GA (Volunteer) October 2014 – December 2015
HEALTH DATA INSIGHTS, Las Vegas, NV (Remote) April 2009 – September 2014
INOVALON HEALTHCARE, Bowie, MD (Remote) November 2008 – April 2009
HEALTH DATA INSIGHTS, Orlando, FL (Remote) March 2007 – November 2008
VNA and ORLANDO HEALTH SYSTEM, Orlando, FL July 1985 – March 2007
EDUCATION
Associate Degree in Behavioral Science. Lake Sumter Community College, Leesburg, FL 1996
LICENSING & CERTIFICATIONS
Licensed Practical Nurse, Current, State of GA and FL
Certification, Inovalon ICD-9 Coding Program
BLS for Healthcare Providers 2016-2018