Medical Assistant Customer Service

Natasha Jackson

***** ********* **. ******** **. 33809

Cell: 863-***-**** Email: ******************@*****.***

CAREER OBJECTIVE:

To secure a position within a people oriented company that offers the opportunity for professional growth and advancement based upon skill set and merit.

CORE COMPETENCIES:

- Surgical Oncology, Medical Oncology, Urology Oncology, Plastic Surgery Oncology,

Chemotherapy Oncology & Breast Surgical Oncology

- Customer Service - Bone Marrow Procedures - Patient Care - Trainer - EMR - Triage - EKG - Phlebotomy - Minor Surgical Procedures - Details and Organization - Work Independently and or on a team

PROFESSIONAL EXPERIENCE:

Lakeland Regional Health - Hollis Cancer Center Lakeland, FL.

Medical Assistant, NRCMA March 2015 - July 2016

- Assist 6 specialty physicians on a daily basis. Assist and care for patients going through the chemo process, EMR updates, vitals, enter and schedule and process specialty procedures and referrals, checkout, triage phone calls, enter patient requests for physician review and follow up with said patient.

Winter Haven Hospital - Infusion Center Winter Haven, FL.

Medical Assistant, MA June 2013 - March 2015

- Assist 2 specialty physicians on a daily basis, Bone Marrow Procedures, IV assistance, blood draws, assist and care for patients going through the chemo process, EMR scanning and updates, vitals, enter and schedule and process specialty procedures and referrals, checkout, triage phone calls, enter patient requests for physician review and follow up with said patient.

Self Employed and PRN Polk City, FL.

Home Health, MA Jan 2009 - May 2013

- Worked PRN at Lakeside Occupational Health & Glory Medical Center (see below) and took care of father during illness until he passed.

Lakeside Occupational Health PRN Lakeland, FL.

Medical Assistant, MA Sept 2012 - May 2013

- Injections, DOT screening, vision testing, EKG, drug testing, blood draws, vitals, manually chart prep, vitals, faxing physician specific documents.

Glory Medical & Weight loss Clinic Lakeland, FL.

Medical Assistant, MA Jan 2009 - Aug 2012

- Injections, drug testing, blood draws, patient education, EKG, schedule appointments, receive and document patient payments, vitals, manually chart prep, assist with minor surgical procedures, faxing physician specific documents.

Gap in employment Auburndale, FL.

Mother Oct 2007 - Dec 2012

- Time out to take care of family.

Lakeland Cancer Center Lakeland, FL.

Medical Assistant, MA Nov 2003 - Sept 2007

- Assist 6 specialty physicians on a daily basis, assist physician specific surgical procedure, vitals, manual chart prep & faxing of physician specific documents, triage phone calls, enter patient requests including medication for physician review and follow up with said patient.

Watson Clinic Lakeland, FL.

Phlebotomy Assistant July 1999 - Oct 2003

- Responsible for blood draw for up to 60 patients daily, processed and completed specimens and sent to specialty laboratories.

St. Joseph John Knox Village Nursing Home Tampa, FL.

Patient Care Assistant April 1995 - June 1999

- Responsible for care of up to 30 patients daily. Assist all medical staff.

Med Center of Winter Haven Winter Haven, FL.

Certified Nursing Assistant, X-Ray Tech Sept 1993 - Mar 1995

- Room patients, vitals, blood draws, injections, assisted in minor surgical procedures, pap smears, triage patient phone calls, processed medication requests, X-Ray tech.

Spring Lake Nursing Home Winter Haven, FL.

Certified Nursing Assistant Jan 1992 - Aug 1993

- Responsible for care of up to 30 patients daily. Assist all medical staff.

EDUCATION & CERTIFICATIONS:

- American Heart Association Lakeland, FL. CPR, BLS - April 2016 - Exp.April 2018

- National Association for Health Professionals Lakeland, FL. NRCMA - Nationally Registered Certified Medical Assistant March 2015

- Concord Career Institute Tampa, FL.

MA - Medical Assistant Certification September 1994

- Roffler Technical Institute Lakeland, FL. CNA - Nursing Assistant Certification December 1991

- Auburndale High School Auburndale, FL.

Diploma

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