Phillip M. Guffa

acwigt@r.postjobfree.com

910-***-****

Objective: Human Resources Manager with comprehensive background in Human Resources and Recruitment. Additional managerial experience with Logistics, Supply and Safety. Exceptional public speaker, able to provide a cohesive link between senior management and employees by using professional interpersonal skills and team building experience.

Work Experience

Customer Service Associate

Lowe’s – Southern Pines, NC March 2016 – Present

Sales Associate, Outside Lawn and Garden Center, responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Certified vehicle operator on forklift, narrow aisle reach lift, and order picker.

Munitions Accountability Officer, War Reserve Material/Logistics/Munitions

DynCorp International - Kuwait City, Kuwait Mar 2015 – Mar 2016

Munitions Accountability Officer, specialist responsible for the safe, secure, and efficient use of all resources available to the Munitions Department by maintaining the highest degree of capability, reliability, and accountability in accordance with governing standards. Responsible to develop and update local publications and policies appropriate to combat and program tasks for all levels of Munitions Operation. Prepares informational papers on site projects and goals; assists in research and to complete each phase of assigned projects. Required to interact with multiple agencies to ensure safety and security in the work center. Carries out all duties of DynCorp International ISO 9000 Quality and Safety Standards. Records Management Custodian, set up and maintain electronic official files. Ensure all accountable records are maintained and filled according to regulations and local directives.

Human Resources Manager-Europe

United States Air Force - RAF Mildenhall, United Kingdom Mar 2010 – Dec 2014

District Manager covering six European Countries. Coordinated recruitment, interview, and selection process across multi-national regions. Initiated background security investigation process over multiple personnel information systems; synchronized through Human Resources Information Systems and the Office of Personnel Management. Senior Recruiter, vital link between Managers and other Recruiters, provide guidance on new recruitment strategies to meet changing goals and targets. Incomparable career counselor, used depth of knowledge to navigate career paths to fulfill employee and company needs. Responsible for new employee orientation, briefed benefits and entitlements, advised on life and health insurance, retirement plans and leave policies. Lead Quality Assurance Inspector, oversaw accuracy of employee personnel records; detail orientated. Performed audit reviews of personnel records for accuracy and regulation compliance; maintained database for tracking trends.

District Human Resources Specialist

United States Air Force - Boston, MA Nov 2006 – Mar 2010

Classification and Staffing Specialist for Boston Military Entrance Processing Station (MEPS), Lead Air Force Liaison, responsible for document control, and record validation. New employee career counselor, vital in matching skills and experience to company vacancies. Coordinated with Testing and Medical sections to ensure seamless processing of applicants. Maintain financial records for meal and transportation vouchers, validated against daily tracker for integrity. Recruitment and Placement Specialist for New England region; Manager of Technical Degree Sponsorship Program (TDSP); applied target-recruiting for uniquely qualified, crucial applicants, across six states in New England region. Established TDSP training module and directives to ensure the most up to date marketing techniques were provided to team of 50+ Recruiters. Coordinated through colleges, universities, and trade shows to present informative lectures, focused on career opportunities. Established cooperative working relationships to allow for open communication with school administrators and student leaders alike.

Human Resources Generalist/ Recruiter

United States Air Force – Schaumburg, IL Nov 2003 – Nov 2006

Regional Recruiter, tasked to recruit and interview potential applicants to fill existing organizational vacancies. Utilized several aspects of media, advertisements, and professional networks to locate candidates. Gauged applicant’s suitability against qualifications, job requirements, and applicable regulations. Evaluated candidates against regulations and standards to determine eligible pay incentives and appropriate pay grades. Orchestrated process of applicant acceptance: contract details, schedule of wages, company expectations, initiate relocation, schedule medical/health screening, and job counsel. Maintained personnel records for new employees and prepared applicants for next phase of employment.

Superintendent Munitions Control Dispatch Section/ Mainframe Support Manager

United States Air Force, Pacific - Misawa Air Base, Japan Sep 2000 – Nov 2003

Senior Controller, responsible for personnel shift schedules, monitored production operations, and coordinated support to outside agencies to meet aircraft flight objectives. Provided central point of contact for varied agencies, including multinational units, for all aspects of daily munitions logistics operations. Crucial time management skills used to maintain and lead team to expedite operational deadlines; multi-task without compromising attention to detail. Directed accident and mishap investigations: analyzed occurrence, resolved safety issues, and conducted formal reports. Developed local mission plans with consideration of available equipment and manpower requirements. Created and supervised a 5 person team of Mainframe Support Technicians to conduct system upgrade while providing exceptional day-to-day service for customers. Worked with colleagues and managers to ensure priorities were maintained, ensured timely and accurate service. Section Training Monitor; scheduled and coordinated training requirements for 30 employees. Established databases for tracking training, utilizing components of MS Office.

Education

Community College of the Air Force, Montgomery, AL

Associate of Applied Science in Human Resources Management – 5/2005 - GPA: 3.8

Community College of the Air Force, Montgomery, AL

Associate of Applied Science in Munitions Systems Technology – 3/2003 - GPA: 3.8

Job Related Training

Professional Selling Skills (PSS) Certified

Human Resources, Resiliency Councilor

HIPAA Certified

Forklift Operator

USAF Recruiter Training

Non-Commissioned Officer Academy, Leadership and Management Course (USAF)

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