SHANA T. AHMAD
*** * ***** ****** ***#**, New York, NY10031 / cell: 704-***-**** / email: *****.*****@***.***
Professional Summary
A New York licensed, ASCP certified Medical Laboratory Scientist with over 15 years experience in the clinical laboratory field. Some areas of experience include management, customer service, quality control and assurance, mass spectrometry, and molecular diagnostics. I have thorough knowledge and participate in proficiency testing, site inspections, the development of standard operating procedures, problem identification and issue resolution, cost analysis, development and analyzes of laboratory workflow. I have been responsible for the organization of work, supervision of employees, staff development, expense control, quality assurance, process improvement, and problem solving in the delivery and services related to programs within the division of laboratory services. I have taught classes in immunology and urinalysis and body fluids for a Medical Laboratory Technician program. Additionally, I have served in the United States Navy as a Leading Petty Officer supervising and instructing naval servicemen from 1991-1999. I am dedicated, compassionate and reliable with excellent communication, analytical, and decision-making skills.
Licenses
American Society for Clinical Pathology (ASCP) -229582
New York State Laboratory Technologist -015466-1
Skill Highlights
Strong medical ethic Project Coordinator
Strong clinical judgment Transfusion Medicine
Strong problem resolution ability Chemistry
Leadership/Management Cost analysis
Competency in procedure development Quality assurance standards
Mass Spectrometry Staff training, motivation, and development
Molecular diagnostics in Virology Microsoft word, excel, power point and outlook
Professional Experience
Laboratory Manager 09/2013 to Present
Truetox Laboratories, LLC. Garden City Park, NY
Constructed, developed, and maintained all laboratory Standard Operating Procedures.
Validated all instruments in the laboratory.
Assist and performed method development for LCMS/MS
Successful preparation for NYS initial site inspection.
Certified Comprehensive testing on mass spectrometry as well as performed maintenance, analysis, and training.
Coordinating, supervising all the functions in the Clinical Laboratory. This includes staffing, training, scheduling, budgeting that promotes cost containment, maintaining PAR level supplies and relating to various administration of the facility and physician clients.
Performs duties, as needed, of LIS Systems Manager, which includes the maintenance and development of:
1)Test dictionary
2)Issuing and removing user ID and access level
3)System rules.
4)Medical Necessity files
5)Message File
6)Client File (template for custom panels)
7)Report parameterization
Responsible for recognizing results or problems that require referral to the Director.
Customer service as one of the two toxicologist.
Responsible for day-to-day supervision or oversight of the laboratory operation and personnel performing testing and reporting test results.
Interviewing testing and accessioning personnel to elicit information about the duties they perform and the degree of supervision they receive.
Accessible to testing personnel at all times testing is performed to provide on-site, telephone or electronic consultation to resolve technical problems in accordance with policies and procedures established
Perform task delegated by the director of the laboratory.
Provide attention to detail in high complexity testing ensuring all testing is performed by qualified technical staff responsible for monitoring test analyzes and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
Responsible for the operation of the laboratory in accordance with establishedStandard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Laboratory Practices (GLPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), New York State Laboratory regulations and applicable company policies, procedures and quality initiatives.
Serving also as Quality Systems Manager performing quality assurance activities of the laboratory by performing the following duties personally or through subordinate supervisors.
Clinical Laboratory Coordinator 12/2011 to 09/2013
NYU School of Medicine New York, NY
Responsible for the overall operation of the Cancer Center Laboratory-Columbus.
Perform duties following standards and practices, implement quality control programs to ensure compliance with federal regulation; prepare and maintain applicable records.
Construct Standard Operating Procedure Manuals.
Contribute to the team effort in maintaining core values of NYU.
Responsible for the supervision, orientation, scheduling, and training of new employees and laboratory staff.
Monitored daily quality control and assessed monthly duties of quality assurance.
Responsible for monitoring test analyzes and specimen examination to ensure that acceptable levels of pre-analytic, analytic, and post-analytic performance are maintained.
Responsible for assuring that all remedial actions are taken whenever test systems deviate from the laboratory established performance specifications.
Performs duties, as needed, of LIS Systems Manager.
Medical Laboratory Scientist 02/2011 to 11/2011
Rogosin Institute New York, NY
Perform laboratory testing in Chemistry, Hematology and Therapeutic Drug Monitoring.
Perform lab testing in support of the New York Presbyterian Hospital Kidney Transplant Program.
Maintained Quality Assurance and Quality Control activities in the laboratory including proficiency testing, instrument maintenance, result review, and verification.
Medical Laboratory Scientist 03/2010 to 02/2011
Veterans Administration Hospital West Haven, CT
Worked in Virology Department per diem.
Performed extractions, serology, polymerase chain reaction, Western blots and viral identification.
Oversaw area inventory.
QC and QA, result verification, HIV RNA, electron microscopy, and stains.
Medical Laboratory Scientist 10/2008 to 11/2010
Lawrence & Memorial Hospital New London, CT
Worked per diem as a generalist with major concentration in the Blood Bank, which include ABO & Rh, type and cross, DAT, fetal screens, antibody identification, therapeutic phlebotomies, platelets, therapy for hemophilia, FFP, cryoprecipitate, quality assurance, quality control, maintenance of instruments, performed proficiency
testing and helped maintain lab within guidelines of regulating agencies.
Available for all shifts.
Duties in chemistry, hematology/coagulation, micro, and urinalysis.
I maintained inventory for blood bank.
Lead Medical Laboratory Technician 05/2002 to 09/2008
Carolinas Healthcare System Charlotte, NC
Served as Charge/Lead Tech for a stat lab.
Responsibilities included scheduling staff, customer service, type and screens, emergency release and preparation of blood products.
Performed Stat lab testing in chemistry, hematology/coagulation, and urinalysis.
Trained new technicians, Also worked with internal medicine and hematology/oncology labs exceptional in manual differentials.
Maintained section schedule, small budget and inventory.
Responsible for the validation of the newly acquired instrumentation.
Instructor 08/2006 to 12/2007
Central Piedmont Community College Charlotte, NC
Taught a classroom size of seven to 15 students as a result of a personal request from a colleague. Two classes with laboratory practicals which were Immunology, Urinalysis and Body Fluid Analysis.
Conducted challenging and productive labs for the students.
Created and organized lesson plans provided extra credit and personal instructional assistance.
Acquired sample test kits for the program at no charge through negotiation with various vendors.
Maintained budget for section.
Leading Petty Officer (Honorable Discharge) 02/1991 to 02/1999
Multiple clinical and laboratory disciplines
United States Navy USA and Abroad
Leading Petty Officer of an extremely busy Sick Call where I performed all scheduling, maintained supplies, patient care, appointments, Responsible for training, evaluation and disciplinary actions of staff. Staff of 22.
Maintained all records per regulating agencies, SOPM, GCP and budgeting.
Involved directly with JCAHO and IG site inspections when on shore duty.
Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Participated in unit based Quality Assurance Program and SWOT analysis.
Ensured HIPAA compliance.
Performed lab testing in areas of hematology and chemistry. Verified and communicated results.
Processed monthly reports for department performance.
Member of blood donor team. Performed full blood banking duties including screening units for communicable diseases, aliquoting of components and worked closely with the Red Cross.
Performed many instrument validations on new and annual upkeep of analyzers.
While assigned to immunizations, served as the supply petty officer.
Education and Training
Master’s in Business Administration
Specialization in Healthcare
Northcentral University 03/2015
Bachelor's of Science
Clinical Laboratory Science
University of Cincinnati 03/2009
Associate of Applied Science
Medical Laboratory Technology
Central Piedmont Community College 05/2002
Hospital Corp School
Emergency Medicine
Great Lakes, Ill 05/1991