K K

Elk Grove, CA ***** ■ H: ***-***- **** ■ acwi8y@r.postjobfree.com

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities. Handles tasks with accuracy and efficiency. Passionate and motivated, with a drive for excellence.

Creative thinking with great diversity to

adjust in any type of work environment

Responsible aitude aimed at ensuring

positive outcomes of assigned projects

Excellent in Microsoft office.

Active Listening

Customer and Personal Service

Critical Thinking

Judgment and Decision Making

Complex Problem Solving

Time Management

Direct sales floor activities, assist customers and address customer concerns, 01/2014 to Present

New Look Fashion (Sacramento)

2014 -present

Handle all merchandizing, inventory control, ordering, cash control, and maintenance. Oversee store opening and closing procedures.

Maintain records related to sales.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Direct sales floor activities, assist customers and address customer concerns. Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

Direct sales floor activities, assist customers and address customer concerns, 01/2008 to 01/2010

McDonald's

Summary

Skills

Experience

Supervised team members in order to ensure quality of service Administered kitchen activities to ensure quality of food Hired, trained and scheduled the activities of food service personnel Investigated and resolved complaints akin to food service and quality Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Maintained inventory and ensured adequate stocks

Managed cash register

MIB: Jan 2009

Business University of Wolverhampton -

MIB -Master in International Business Business University of Wolverhampton (United Kingdom) (2007-2009)

BSC: Jan 2006

Guru Nanak Dev University - Amritsar, Punjab

BSC- Bachelors of Science -Computer (2003- 2006) Guru Nanak Dev University - Amritsar, Punjab India

English,Punjabi,Hindi

Employee of the Month, McDonald's

Outstanding Achievement in Customer Satisfaction, 2015. Education

Language

Awards

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