Operations Manager

Tamra Reasbeck

TEL: 310-***-**** EMAIL: ****************@*****.***

Profile I am a passionate and outgoing natural leader with experience in Talent Acquisition and the service industry in multiple capacities. Can manage large groups, and great at handling challenges. Experience in various Applicant Tracking, and Point of Sale Systems. Very detail oriented, and always bringing a positive attitude to every atmosphere. Can manage many tasks at once, and am an excellent problem solver. Specialties include: Supply Chain, CPG, Engineering, Accounting, Sales, Marketing, IT management, and Executive level sourcing. Experience

09/15-Present T3 Intelligence, Remote

RESEARCH OPERATIONS MANAGER

Manage work flow for recruiting research firm. Manage a team of researchers and contact finders to make sure our clients needs are being met at a consistent and adequate pace. Insure quality of work is being met by conducting trainings with team on Boolean string, and keyword strategy. Review all research, and move work along our pipeline. Coach and strategize when our research team is at a stand still. Project management. Client and account management. Meet with both hiring managers and recruiters to strategize on finding best possible candidate fits for job orders. 07/14-9/15 T3 Intelligence, Remote

LEAD RECRUITING RESEARCHER

Research firm supporting Talent Acquisition departments from various industries. Internet based search through use of Boolean strings and creative strategy to create a pipeline of candidates for clients. Expertise in CPG and technical industries. 03/09-03/12, The Counter Burger, El Segundo, California, Carlsbad, Hermosa Beach California 04/13- Present SERVER, SHIFT SUPERVISOR, CORPORATE TRAINER Fast paced restaurant, which requires multi tasking, and incredible table presence. Have worked as a Server, Bar Server, and as a Shift Supervisor in all locations. Part of team of Corporate Trainers, who travel with the company doing new store openings. Responsibilities as trainer include: Teaching and equipping in Point of Sale training, menu knowledge, serving and skills training. Preparing management team. Daily debrief meetings with entire staff. Observation and evaluation of staff. Act as support during first week of opening, lending a hand wherever needed. As shift supervisor, handle customer complaints, manage the team of staff members, input server sales report and checkouts, daily cash out, safe audit, manage labor. Very team based work environment.

03/12-10/13 The Counter Burger, Hermosa Beach, California GENERAL MANAGER

Managed a team of both Front of House, and Back of House staff. Delegated responsibilities, and discipline to all staff members. Created schedules, and organized duties for the staff. Held monthly staff meetings. Handled customer complaints. Managed daily cash, safe audits, and sales reports. Managed inventory. Wore all hats within the restaurant helping the team in whichever way they needed it, from expediting food, to hosting at the front door. Continually interacting with guests. Quick on feet, and able to solve problems very fast. 11/09-03/10 Apple One, Torrance, California

CONSULTANT

Client: Pinpoint Resource Group

Part of Administration team at recruit firm specializing in IT Industry. Worked as word processor and assistant to recruiters. Edit, and format resumes for candidates to be submitted to clients. Data entry. Answer phones and greet candidates. Paper work. Very detail oriented. Create tables for charting candidate flow.

2007-2009 Walker Talent Group, Hermosa Beach, California RESEARCH CONSULTANT (CONTRACT)

Research Consultant for top recruit firm, with clients such as Facebook and Palm, Inc. Operated complete turn around placement. Worked directly under head recruiter, researching potential candidates for sourcing. Extensive search and data entry. Responsible for two to three searches at a time, building strong candidate pipelines, and sending out-bounds to candidates. Had to be able to research and define several different roles in the company we were hiring for. Primary focus in Supply Chain, Operations and Engineering.

01/09-06/09 Bethel Church, Redding, California

PERSONAL ASSISTANT TO DANNY SILK

Assistant to Family Life Pastor at Bethel Church. Managed all travel arrangements, appointments, and student travel. Booked flights for pastor and his wife, along with the teams we would bring with us on travel. Organized conferences both at home base and off location. Managed team of Pastors who were supervised by Danny Silk. Traveled around the United States with teams of ten to twenty people as leader and organized accommodation, rental cars, and all travel logistics. Managed inventory of product and sold product when we would travel to conferences. Personally re-created this role as assistant to run a smooth and organized flow. 2008- 2009 Moonstone Bistro, Redding, California

ASSISTANT MANAGER/ SERVER

Assistant daytime manager. Fine dining service with a casual feel. Responsible for opening restaurant, delegating duties to other servers, and server checkouts. Handled customer complaints. Worked as a team to give the best service possible. Delivered wine table service, and proper table side etiquette. Worked personally with owner to serve at upscale client’s private parties and personally requested to serve at catered events. Created an environment for people to come in and feel welcome. Met with team of managers once a week to discuss how we can better lead our servers, and drive the team into a place of excellence.

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