Human Resources Management
Resume:
Wanda Ava Laboy-Capo
Washington DC 20024
Cell: 407-***-****
******************@*****.***
https://www.linkedin.com/pub/wanda-ava-laboy-capo/2/236/52b
Skills: Recruiting, Sourcing, Management, Strategy Development and Implementation, Demographics and Market Analysis, City Data and Analysis, Training and Development and Extensive Taleo Background
Professional Experience
JP Morgan Chase & Co, June 2016 – August 2016
Contract: Enterprise Talent Acquisition Consultant
Full-Cycle Recruiter/ Sourcer/ Talent Acquisition Specialist * Lead sourcing strategies – Passive recruitment/sourcing *Network and build relations and direct point of contact with universities, organizations and chamber of commerce * Conduct market analysis and market intelligence * Boolean Search * Manager / Supervisor * Contact Center Management * Sourcing / Screening * Behavioral and Traditional Interviewing * Benefits and Compensation * Conflict Resolution * Human Resource Administration * Human Resource Systems / Technology (HRIS / HRMS) * Knowledge of Federal and State Employment Laws * Payroll Administration * Performance Management * Job Analysis * Organizational Development * Recruitment and Selection * Resource Planning * Budgeting * Succession Planning * Talent Development / Retention * Training and Development ** Manage current candidate activity in Taleo
Bank of America/ Merrill Lynch, November 1992-September 2015
VP; Global Human Resources
Virtual Talent Acquisition - Corporate Recruiter/Enterprise Sourcer
Full-cycle recruitment, Talent Acquisition Specialist including sourcing, screening resumes, interviewing candidates (phone, in person, or Skype), administer appropriate assessments, and make staffing recommendations * Source and recruit licensed and non-licensed financial advisors * Support the entire Unites States, engaged to source for hard to fill positions due to skill requirements or location. * Ensuring the hiring process within our hiring tracking system is processed correctly, transfers, transition, payroll, pay increase, start date, enrolling new hires in necessary training, appropriate associate title, and position coding * Lead in all sourcing strategies – Passive recruitment/sourcing * Trained and facilitate sourcing strategy and the hire of quality candidates * Train out sourced contract recruiters * Network and build relations and direct point of contact with universities, organizations and chamber of commerce * Trigger and monitor required assessments * Conduct market analysis and market intelligence * Knowledge of Federal and State Employment Laws Payroll Administration * Performance Management * Job Analysis * Organizational Development Resource Planning * Budgeting * Talent Development / Retention * Training and Development * Ensure consistency in process including establishment of interview panels, providing appropriate interviewing questions and maintenance of recruitment documents;
Negotiate compensation and allowances; prepare contingent offers * Maintain networks in critical technical sectors to facilitate effective passive recruitment * Use traditional and non-traditional resources to identify and attract quality candidates * Develop advertising programs (internal and external) in order to ensure high visibility with potential candidates * Consult with hiring managers on staffing and recruitment policies, ensuring compliance with RFP requirements, donor compensation guidelines and other Creative processes * Develop and maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals * Manage current candidate activity in Taleo, CRM, and CMS
Bank of America, VP; Global Human Resources
Virtual Talent Acquisition - Corporate Recruiter/Enterprise Sourcer
Full-cycle recruitment, Talent Acquisition Specialist including sourcing, screening resumes, interviewing candidates (phone, in person, or Skype), administer appropriate assessments, and make staffing recommendations * Ensuring the hiring process within our hiring tracking system is processed correctly, transfers, transition, payroll, pay increase, start date, enrolling new hires in necessary training, appropriate associate title, and position coding * Banking Center Channel sourcing and recruitment - management positions * Recruit and source for Mid-Atlantic, Maryland/DC Metro, and Upstate New York markets * Lead in the sourcing strategy – Area Executive panel interview process implemented – Passive recruitment/sourcing * Military recruitment initiative * Conduct market analysis and market intelligence * Knowledge of Federal and State Employment Laws Payroll Administration * Performance Management * Job Analysis * Organizational Development Resource Planning * Budgeting * Talent Development / Retention * Training and Development * Ensure consistency in process including establishment of interview panels, providing appropriate interviewing questions and maintenance of recruitment documents * Negotiate compensation and allowances; prepare contingent offers * Maintain networks in critical technical sectors to facilitate effective passive recruitment * Use traditional and non-traditional resources to identify and attract quality candidates * Develop advertising programs (internal and external) in order to ensure high visibility with potential candidates * Consult with hiring managers on staffing and recruitment policies, ensuring compliance with RFP requirements, donor compensation guidelines and other Creative processes * Develop and maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals * Manage current candidate activity in Taleo, CRM, and CMS
Wanda Ava Laboy-Capo
201 I Street SW Apt # V237
Washington DC 20024
Cell: 407-***-****
******************@*****.***
https://www.linkedin.com/pub/wanda-ava-laboy-capo/2/236/52b
Bank of America, VP; Global Human Resources
Virtual Talent Acquisition - Enterprise Sourcer
Full-cycle recruitment, Talent Acquisition Specialist including sourcing, screening resumes, interviewing candidates (phone, in person, or Skype), administer appropriate assessments, and make staffing recommendations * Network and partner with Alumni, Chambers, Community, and Universities and Colleges * Market and city data analysis on salary, competitors, diversity, language, population, growth, employment * Sourcing/headhunting top performers throughout the U.S. by implementing cold calling, networking, and passive sourcing/recruiting strategy * CSBB sourcing initiatives – New roles for Specialty Store – Personal Financial Specialists and Small Business Bankers * Leverages Social Networks * Project Teams: CMS Deep Dive Project Team, CMS UAT Testing * Conduct market analysis and market intelligence * Knowledge of Federal and State Employment Laws Payroll Administration * Performance Management * Job Analysis * Organizational Development Resource Planning * Budgeting * Talent Development / Retention * Training and Development * Ensure consistency in process including establishment of interview panels, providing appropriate interviewing questions and maintenance of recruitment documents * Negotiate compensation and allowances; prepare contingent offers *Maintain networks in critical technical sectors to facilitate effective passive recruitment * Use traditional and non-traditional resources to identify and attract quality candidates * * *Develop advertising programs (internal and external) in order to ensure high visibility with potential candidates * Consult with hiring managers on staffing and recruitment policies, ensuring compliance with RFP requirements, donor compensation guidelines and other Creative processes of staffing goals * Manage current candidate activity in Taleo, CRM, and CMS
Wanda Ava Laboy-Capo
201 I Street SW Apt # V237
Washington DC 20024
Cell: 407-***-****
******************@*****.***
https://www.linkedin.com/pub/wanda-ava-laboy-capo/2/236/52b
Bank of America, VP; Global Human Resources
Virtual Corporate Recruiter
Full-cycle recruitment, Talent Acquisition Specialist including sourcing, screening resumes, interviewing candidates (phone, in person, or Skype), administer appropriate assessments, and make staffing recommendations; * Ensuring the hiring process within our hiring tracking system is processed correctly, transfers, transition, payroll, pay increase, start date, enrolling new hires in necessary training, appropriate associate title and position coding *Banking Center Channel sourcing and recruitment * Consumer Mortgage Division sourcing and recruitment * Banking Center Channel – Job Description Revision Project Team, * National Reward and Recognition Project Team * Associate Satisfaction Survey Project Team * Close the Deal Project Team * Marketability and Business Acumen Project Team* ACE questions Project Team * Market Transition Project * Standardized Regional Opening Report Delegate * Recruiter of the Quarter – 2nd Quarter 2010 * Conduct market analysis and market intelligence * Knowledge of Federal and State Employment Laws Payroll Administration * Performance Management * Job Analysis * Organizational Development Resource Planning * Budgeting * Talent Development / Retention * Training and Development * Ensure consistency in process including establishment of interview panels, providing appropriate interviewing questions and maintenance of recruitment documents;
Negotiate compensation and allowances; prepare contingent offers; *Maintain networks in critical technical sectors to facilitate effective passive *recruitment * Use traditional and non-traditional resources to identify and attract quality candidates *Develop advertising programs (internal and external) in order to ensure high visibility with potential candidates; *Consult with hiring managers on staffing and recruitment policies, ensuring compliance with RFP requirements, donor compensation guidelines and other Creative processes *Develop and maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals; and Manage current candidate activity in Taleo, CRM, and CMS
Wanda Ava Laboy-Capo
201 I Street SW Apt # V237
Washington DC 20024
Cell: 407-***-****
******************@*****.***
https://www.linkedin.com/pub/wanda-ava-laboy-capo/2/236/52b
Bank of America, VP; Global Human Resources
Virtual Talent Acquisition - Enterprise Sourcer
Full-cycle recruitment, including sourcing, screening resumes, interviewing candidates (phone, in person, or Skype), administer appropriate assessments, and make staffing recommendations Recruiter/ Sourcer/ Talent Acquisition Specialist * Network and partner with Alumni, Chambers, Community, and Universities and Colleges * Market and city data analysis on salary, competitors, diversity, language, population, growth, and employment *Sourcing/headhunting top performers throughout the U.S. by implementing cold calling, networking, and passive sourcing/recruiting strategy* Engaged in the LaSalle, New England, Florida Panhandle, Military sourcing, and recruiting project * Facilitate Sourcing Strategy calls, group interview, and Day One Coaching sessions * Mentored and trained new teammates on the recruiting/sourcing process and best practices * 253% of overall annual goal for 2008, sourcer of the quarter 3rd and 4th quarter 2008 * Sourcer Role Clarity Project Team, Voice of Customer Project Team, and CMS – Customer Management System Project Team * Ensure consistency in process including establishment of interview panels, providing appropriate interviewing questions and maintenance of recruitment documents;* Negotiate compensation and allowances; prepare contingent offers;* Maintain networks in critical technical sectors to facilitate effective passive recruitment; *Use traditional and non-traditional resources to identify and attract quality candidates; * Develop advertising programs (internal and external) in order to ensure high visibility with potential candidates; * Consult with hiring managers on staffing and recruitment policies, ensuring compliance with RFP requirements, donor compensation guidelines and other Creative processes; * Develop and maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals * Manage current candidate activity in Taleo, CRM, and CMS
Wanda Ava Laboy-Capo
201 I Street SW Apt # V237
Washington DC 20024
Cell: 407-***-****
******************@*****.***
https://www.linkedin.com/pub/wanda-ava-laboy-capo/2/236/52b
Bank of America, AVP; Global Human Resources
Virtual Recruiter
Full-Cycle Recruiter/ Sourcer/ Talent Acquisition Specialist * Network and partner with Alumni, Chambers, Community, and Universities and Colleges * Sourcing, screening, and recruiting for Bank of America for over 800 banking centers in the U.S East Coast for Management * Sales, and Service positions * Identify highly qualified and motivated individuals to join Bank of America * Facilitate Job Fairs, promotional, and marketing events * Conduct market analysis and market intelligence * Knowledge of Federal and State Employment Laws Payroll Administration * Performance Management * Job Analysis * Organizational Development Resource Planning * Budgeting * Talent Development / Retention * Training and Development * Ensure consistency in process including establishment of interview panels, providing appropriate interviewing questions and maintenance of recruitment documents; * Negotiate compensation and allowances; prepare contingent offers;* Maintain networks in critical technical sectors to facilitate effective passive recruitment;* Use traditional and non-traditional resources to identify and attract quality candidates; * Develop advertising programs (internal and external) in order to ensure high visibility with potential candidates * Consult with hiring managers on staffing and recruitment policies, ensuring compliance with RFP requirements, donor compensation guidelines and other Creative processes;* Develop and maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals; * Manage current candidate activity in Taleo, CRM, and CMS
Bank of America, AVP;
Banking Center Manager
Encompassed career development and performance appraisals for a staff of fourteen * Setting expectations and executing sales playbook * Managed timescales, sales strategies, productivity, and expenses * Increased loan volume; 1.2 million to 3.5 Million * Recognized for highest rating in associate survey in leadership * Awarded Branch top performer 4 years – increasing Checking sales to 198%, Savings sales to 152% in the region
Wanda Ava Laboy-Capo
201 I Street SW Apt # V237
Washington DC 20024
Cell: 407-***-****
******************@*****.***
https://www.linkedin.com/pub/wanda-ava-laboy-capo/2/236/52b
Bank of America, Officer;
Assistant Banking Center Manager
Conduct bank audits – prevent operational losses * Facilitate and train associates on procedures and compliance regulations * Lead banking center team to operational excellence rating * Recognized for outstanding rating of 10 in branch audits 1995 to 1997 * Developed and executed operational champions and alignment of solutions to group strategies
Education & Training
John Jay College of Criminal Justice CUNY - American Institute of Banking - Principles of Banking
New York University: Pre-Law
Fluent in Spanish; Speak, Read, Write, Intermediate Italian, Beginner Portuguese, Currently Learning French
Spanish translation skills have been utilized within staffing and Banking Center Channel, job flyers, and career event documents including Voice of Customer translations.
Facilitator: Conversational Spanish classes to Bankers through (CFT) Center for Financial Training, formally known as American Institute of Banking
Central Florida Diversity Network - Vice President – February 1998 – June 2002
Partnered with Diversity and Inclusion Council to bring greater focus to Bank of America`s commitment to Diversity. Organized and facilitated a wide range of social, networking, community, and team building events.
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