Customer Service Assistant
Resume:
Krissylynnyhays@Krissy L. yahoo.Hays com
I am seeking a challenging position as a Phlebotomist where I will be able to utilize skills, experience, and training acquired.
I will be an asset to a company that I work for. I am a motivated and enthusiastic health care professional seeking a career as a lab assistant/phlebotomist. Proven ability to initiate appropriate action, follow instructions and carry out tasks in an efficient and high quality manner. Experience with hands on patient care in a variety of settings, derived from both personal and professional experience. Able to work both cooperatively and independently with equal effectiveness. Excellent communicator with exceptional listening skills and intuition. Positive can do attitude and a commitment to high quality, detailed work and constant improvement. Phlebotomy Skills/knowledge (include but not limited to): Venipuncture and capillary punctures Blood pressure and pulse reading Specimen collection Processing specimen
Understand of Anatomy and Physiology Order of the draw Infection control and safety HIV and AIDS drug awareness OSHA guidelines and universal precautions HIPAA
Clerical Skills
Medical Charting Computer Literacy including MS Office Professional phone Skills Scheduling Appointments
Quality Patient care
Phlebotomy School, West Coast, Oregon City OR
2016
American Heart Association BLS, CPR, AED, 1st
Aid 2016
Blood Borne Pathogens 2016
HIPPA Privacy / Security Training 2016
Portland Beauty School, Portland OR, 2008
MT Hood Community College, Gresham OR, 2008
Esthetics, Hair and Nail License, State of Oregon, Washington, and Arizona
Neos Laser Training
Child Abuse/Neglect Training Certificate
Arizona Radiation Regulatory Agency
(A.R.R.A.) Laser Technician Certificate
CUTERA: IPL, Hair Removal, Laser
GenesisVascular Removal
Palmor: IPL/Hair Removal
Cynosure Hair Removal
Fraxel SR 1500 Laser System
Obagi and Epionce skin care products
Ultherapy
CoolSculpting
Clear and Brilliant
Real Estate / Renovation Co-Owner, Miller/Hays Property Investments, Gilbert AZ Oct 2013 – Current
Responsible for budgeting, planning, scheduling, and organization of sub-contractors and construction. Perform design and restoration work.
SUMMARY OF QUALIFICATIONS
EDUCATION, LICENSES, AND CERTIFICATIONS
EXPERIENCE
OBJECTIVE
SKILL SUMMARY
Medical Esthetician / Laser Technician, Perl Med Spa, Chandler AZ Oct 2012 – May 2013
Performed medical charting, Ultherapy, CoolSculpting, laser hair removal, IPL, specialized in skin care, customized facials, Fraxel, Silk Peel, Microdermabrasion’s, chemical peels, waxing, brow and lash tinting, make-up application using Jane Iredale makeup, specializing in Obagi and Epionce skin care products as well as customer service and sales.
Medical Esthetician, Vancouver Laser Skin Care Clinic, Vancouver, WA Jun 2010 – Oct 2012
Performed medical charting, laser hair removal, Laser Genesis, IPL, facials, leg vein treatments, Titan, Fraxels, Microdermabrasion’s, chemical peels, waxing, brow and lash tinting, make-up application using Jane Iredale Makeup, specializing in Obagi and Epionce skin care products as well as customer service and sales. Classroom Assistant / Bus Driver, Head Start Program, Gresham, OR Sep 2007 – Jun 2012
Assisted children with motor skills development, assisted teachers in classes comprised of up to 20 children, assisted low-income families in preschool program. In addition, I transported these children between home and school. I taught families and students about nutrition, job skills, budgeting their money, and assisted them in obtaining their G.E.D., and safe housing.
Upholstery Business Manager/Co-Owner, Premier Auto Upholstery, Gresham, OR Jun 1992 – Jun 2010
Co-Owner performed all aspects of office administration including hiring, managing personnel, customer service and interaction, answered telephones, provided customers with estimates, preformed accounts receivable/payable, installed upholstery, picked up supplies, and etcetera. 2/16 – Present American Cancer Society – “Look Good Feel Better” Program
- Instruct/facilitate “Look Good, Feel Better” classes assisting patients with brow placement, applying makeup, wig fittings, wig care, nail care, and teach fun new ways to tie scarves and head coverings
- Evolved program and syllabus from personal background and knowledge. Added teaching aids, and interactive learning exercises.
7/15 – Present United Food Bank
- Work food and donation drives, facility sorting and packaging. 4/15 – Present SEEDS (Support, Education, Empowerment & Direction)
- Perform clothing, food, and fund raising.
4/15 – Present American Diabetes Association, TourdeCure
- Diabetes awareness, fund raising, volunteer support, bicycling. 11/06 – Present United States Mission, Portland OR
- Provide meal service for homeless including menu planning, cooking, and serving several times throughout the year. Also during winter months provide jackets, gloves, hats, and etc. 2/13 – 3/14 iCan Positive Programs for Youth, Chandler AZ
- Act as mentor / assistant in helping children with various activities and programs. 1/13 – 2/13 Chances for Children, Chandler AZ
- Provided assistance for after school program with Family Fitness. 9/07 – 12/12 HeadStart, Preschool, Gresham OR
- Collected food, jackets, and warm clothes for families/children. 6/05 – 7/06 Habitat for Humanity, Portland OR
- Assisted in painting and cleaning up elderly people’s homes. VOLUNTEER WORK
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