Customer Service Microsoft Office

Gerelle Scruggs

**** ****** *****

Huntsville, Alabama 35810

256-***-**** (home)

256-***-**** (cell)

**************@*****.***

OBJECTIVE

I would like to obtain a career rewarding position that utilizes all skills obtained with an opportunity to grow. COMPUTER PROFICIENCY

Software Proficiencies: Microsoft Office Suite (Excel, Word, PowerPoint) Hardware: Personal Computer

EDUCATION

May 2008 High School Diploma

J.O. Johnson High

Huntsville, Alabama

CERTIFICATION

March 2013 – June 2014 National Center for Construction Education J.F. Drake Technical College

EXPERIENCE

Loram maintenance on the way, Minnesota, MN 2014-2015 Sprays ties, fishplates, and joints with oil to protect them from weather. Repairs and adjusts track switches, using wrenches and specified replacement parts. Tightens or loosens bolts at joints which hold end of rails together, using hand tools Raises rail, using hydraulic jack, to facilitate removal of old ties and installation of new rail. Holds grinding wheel against steel rail parts to remove imperfections and impart appropriate shape, restoring rail for safe, smooth operation.

Building and Construction

Knowledge of materials, methods, and the appropriate tools to construct objects, structures, and buildings Engineering and Technology

Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology SBM Custodial Service, Huntsville, AL 2012 – 2013

Custodian

Kept buildings clean and in orderly condition

Gathered and emptied trash

Serviced, cleaned, and supplied restrooms

Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliances used to ensure that hazards were not created

Ensured that facilities maintained in a healthy, safe and sanitary manner City of Huntsville, Huntsville, AL 2007 - 2012

Landscaper / Public Works Division / PRN

Maintained grounds of property using hand or power tools or equipment.

Cared for various public properties by mulching, aerating, weeding, grubbing, removing thatch, trimming and edging around flower beds, walks, and walls

Installed rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters, and/or playground equipment

Responsible for maintaining excellent customer service and relations

Assisted clients with inquires and request

International Diesel, Huntsville, AL 2009 - 2010

Security Officer / Temporary Hire

Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

Patrolled industrial and commercial premises to prevent and detect signs of intrusion

Patrolled industrial and commercial premises to ensure security of all doors, windows, and gates

Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises

Answered customer telephone calls

Provided information and took messages during non-business hours

Escorted and provided transportation for individuals to specified locations

Provided individuals personal protection

Production Action, Muscle Shoals, AL 2008 - 2009

Inspector / Assembly

Maintained quality standards by approving incoming materials, in-process production, and finished products

Assembled various parts for Nissan while ensuring quality of all parts utilized

Responsible for inspection of parts assembled

Verified quality of work

Submitted work descriptions of defects observed on documentation attached to vehicle bodies REFERENCES

Available Upon Request

Contact this candidate