Manager Assistant

Christopher C. Coleman

**** ****** **.

Horn Lake, Ms. 38637

Phone 901-***-****

Email: *******.*****@***.***

My work at CF, USF Dugan, Eagle Global Logistic, Kuehne-Nagel Logistics and at Trane Global Distribution, in all phases of dock operations has given me the experience to be able to train productive employees. I have shown by my work and attitude that the road to success is by example, knowledge and team effort. Striving to be ever more efficient in maintaining and increasing a competitive advantage in our industry is one of my goals.

During my thirty- six years with four major shippers in the distribution industry, I have worked in all phases of dock operations from dock-hand to assistant terminal manager. I am experienced and efficient at both operations management and training.

I strive to lead by example, knowing a well-run facility is based on knowledge, effort and team pride. Consistent, even-handed actions with a positive attitude produce the well trained, safe and efficient employees that are necessary to compete in our increasingly competitive industry.

I would like to join your team and put my experience and strengths to your team.

Christopher C. Coleman

1375 Tomlin Rd.

Horn Lake, Ms. 38637

Phone 901-***-****

Email: *******.*****@***.***

OBJECTIVES:

To use my strong work ethic and experience in transportation, Lean Nine Step training to obtain employment with a company that values my abilities and skills.

WORK HISTORY

August 2008 to August 2016 Outbound, Receiving Supervisor Trane Global Logistics

Managed staffing, polices, safety and quality processes. Strive for my employee's to maintain a daily safety process. Provide them with the tools and knowledge to become

Better at their positions and to motivate them to learn new roles. Inform them of where we stand daily of the day's goals and previous days numbers, so they can achieve their bonuses and maintain a world class operation. Manage the shift hour by hour to ensure shift goals and personal goals are met each hour, and provide Leads and associates with coaching when assignments are not met. Increased Service metrics on overnight ERO (Emergency Repair Orders) from 82% to 100% in Outbound Shipping. Safety in my department in 9 years had zero lost time injuries. Managed crews from 35 to 85 associates with 4 leads per shift.

Dec, 2006 August, 2008 Operations Supervisor Receiving and Domestic Shipping

I Managed shipping and receiving crews, staffing, and quality processes daily. During my time with Kuehne-Nagel our on-time shipping increased from 94.5% to

99.6% and quality control rose from 92% to 99.9%

Jul, 2005 August 2006 Domestic Operations Manager - Eagle Global Logistics

I managed all phases of operation from staffing to all process and procedures.

Nov, 2004 Jul, 2005 Dispatch and Operations Supervisor Eagle Global Logistics

Managed 2 Dispatchers, 2 Supervisors, 5 Office Clerks, dock board of 10, 11 contract

Drivers, 10 company drivers.

Feb, 2003 Nov, 2004 Assistant Terminal Manager - USF Dugan Memphis, TN

During 15 months as an ATM the Memphis Terminal has improved from 5.24 bills per man hour to 5.68. Memphis OR has dropped from 102% to 96%. Load factor has improved by 2,456 pounds per schedule. I managed 6 supervisors, 3 salespeople, 6 office clerks, dock board of 19, city board of 24, and 30 line drivers. I am experienced in all forms of terminal operations, from personnel scheduling, auditing processes and procedures.

2001-2002 Assistant Terminal Manager - Consolidated Freightways Inc. Memphis, TN

During 14 months as an ATM the Memphis Terminal had the highest operational improvements in the system. Increased dock productivity from 2.49 bills per man-hour in 2001 to 3.58 in 2002, a record improvement. Terminal reduced industrial injuries by 19% in 2001 thru 2002.

We reduced cross-dock wages by 3.2 million, largest improvement in CF history.

Increased load factor 2,799 pounds per schedule in 2002 thru 2002, 2.6m savings.

I managed 5 operations managers, 17 supervisors and a board of 300+ contractual employees, 75 casual part time workers and office staff. I managed all forms of terminal operations, including management staffing and vacations. Developed team based focus groups to address safety issues, enhance productivity, eliminate waste and satisfy customer needs. Managed the pride process and insured that our terminal maintained all goals. I handled all terminal labor and grievance procedures with local union.

1996-2001 Freight Operations Manager Consolidated Freightways Inc.

Supervised freight flow operations and five dock supervisors, including staffing; movement of expedited freight; communications between dock and line haul; and maintain a safe work environment for our employees.

1995-1996 Supervisor 1 Consolidated Freightways Inc.

I managed from 30 to 50 employees in freight flow, expedited shipments, and hostling.

1982-1995 Checker/loader, Consolidated Freightways Inc.

TRAINING

Presidents award 2015 for best service improvement in Memphis

Program for Management Leadership, Portland Oregon

Best Presentation Award October 1999

Hazardous Material Qualified 1982 thru 2016

Blue Print for Safety

Claims and Security Training 1995 thru 2016

Forklift certified 08/13/82 thru 2016

EEOC and Harassment Training 04/15/99 thru 2016

FAA Security Training 05/25/99 thru 2016

Blood borne Pathogens 10/1996 thru 2016

Training for Drug Abuse Awareness 04/1995 thru 2016

Bribery and Corruption both Domestic and International 2005-2016

Weight and Research

MICROSOFT 2000/XP/MICROSOFT OUTLOOK

MICROSOFT WORKS/ EXCEL/ WORD/ POWERPOINT

CATAYLST

DIGITIAL SHIPPER

LEAN SIX-SIGMA

EDUCATION

1980-1982 Attended State Technical Institute, Engineering Major

1976-1980 Graduated, Bartlett High School

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