Customer Service Sales
Resume:
Tejpal S. Tikka
Bristow, VA 20136
***********@*****.***
OBJECTIVE
To secure a position as a manager whereby leadership and team building skills can be utilized to assist with the growth of the business.
FIELDS OF EXPERIENCE
Talent Management
Employee Relations
New Hire Orientation
College Recruiting
Internet Recruiting
Applicant Tracking
Hiring Hospitality Industry
On-board Inventory
Inventory Management
Talent Acquisition
Temporary Placement
SKILLS
National cadet core specialist
Trained security tracking
Superb Strong Customer service Skills
Excellent communication skills
Great management skills
Supervise &trained Employees
Corrective Issues
Valuations& corrections
Works well with others
Extremely self motivated and result oriented team leader
EDUCATION
Bachelor’s Degree in Sales/Marketing/Management
A. Degree in Mass Communication/Computers
A. Degree in Electrical /electronic
Certified in Kitchen Equipment, spiral hose, valves, hose pipe
High school Diploma
Serve Safe Certified (N.R.A)
Management Certified
Sales Certified
Customer service Certified
PROFESSIONAL EXPERIENCE
Field Manager
Prince William County Food and Nutrition Services
Responsibilities
Responsible for managing day-to-day and hourly operations
Superb Strong Customer Service
Management of customer relations, Communications, Feed Back, operating costs, sales,
Developing relationships and communications at all levels
Improve team atmosphere, set performance goal for subordinates, complete performance appraisals, and document employee performance
Correct services provided by employees and managers
Improve customer relations and sales in store locations
Coach and lead team members for maximum performance potential
Maintain profit and loss monthly balance
I.D name challenge, Pre Shift Meeting, Schedule
General Manager
January 2010- December 2014
Denny’s Restaurant
Woodbridge, VA
Responsibilities
Management of customer relations, operating costs, sales, appliances, and electrical equipment
Developing relationships and communications at all levels
Improve team atmosphere, set performance goal for subordinates, complete performance appraisals, and document employee performance
Interview applicant
Improve customer relations and sales in store locations
Coach and lead team members for maximum performance potential
Maintain profit and loss monthly balance
Assistant General Manager
December 2005 - December 2009
International House of Pancakes (IHOP)
Woodbridge, VA
Responsibilities
Superb Strong Customer Service
Management of customer relations, Communications, Feed Back, operating costs, sales,
Developing relationships and communications at all levels
Improve team atmosphere, set performance goal for subordinates, complete performance appraisals, and document employee performance
Coach and lead team members for maximum performance potential
Maintain profit and loss monthly balance
I.D name challenge, Pre Shift Meeting, Schedule
Owner
February 2003 - December 2005
S&T Corporation INC
Fredericksburg, VA
Responsibilities
Operate all management operations
Produce profit and loss reports, including banking operations
Conduct interviews for hiring
Provide customer service, supervising, performing audits, and closing and opening documents for computer assignments
In charge of engineering sales and marketing
Conduct meetings and design materials
Responsible for building relations with customers and improving financial sales
Contact this candidate