Crystal L. Kirkman
Delaware, Ohio 43015
Email: *********@*****.***
Phone: 740-***-****
Experience and Employment
Chesrown
Warranty Administrator & Service Technology Specialist November 2013 - Present
Delaware, OH
Warranty claim processing, submission and collection. Responsible for rental fleet monitoring and management, customer service and account receivables management. Billing and invoicing, payroll, financial accounting, bookkeeping and time card maintenance. Other duties include troubleshooting and teaching Bluetooth technology to customers.
McDaniel Automotive
Body Shop Office Manager/ Warranty Administrator/ Assistant Director July 2007 – November 2013
Marion, OH
Responsible for scheduling body shop customers and managing the rental fleet. Duties involve front line customer service, managing appointments, vehicle damage estimation, organizing bookkeeping, billing and invoicing, payroll, and accounts receivables. Other duties involve warranty claim submission, collection through credit memos, and assisting the Director with various tasks, documents, and training.
Heartland Home Health
State Tested Nurse Assistant April 2006 - March 2007
Marion, OH
Home to home nursing assistance involving the medical care, house cleaning, errands and home care for assigned patients. Assisted in bathing, dressing, medication reminders, and food preparation. Additional duties managing paperwork involved with insurance and billing.
Marion General Hospital
Nurse Tech & Health Unit Coordinator September 2000 - December 2003
Marion, OH
Nurse Tech duties included performing nursing duties as assigned but as a Nursing Tech assisted with procedures and patient management over and above the normal Nursing Assistant requirements under direction of a Registered Nurse or Medical Doctor. As a Health Unit Coordinator I performed inter-departmental coordination and patient charting. Performed duties of both positions interchangeably throughout employment.
Education
Franklin University
Graduated Fall 2013 with Bachelors in Science with a focus in Human Resource Management. Studied Business Law, Strategic Planning, Training & Development, Marketing, Statistics, Financial Accounting, Staffing & Recruitment, Benefits & Compensation, and Coaching.
Marion Technical College
Successfully completed five quarters for Associates degree in Nursing. Completed English, Communications I and II, Algebra, Science, Chemistry, Anatomy and Physiology I and II, Microbiology, Sociology, and General Psychology. Completed clinical rotations for Med/Surg, Mother/Baby, Mental Health.
Professional References
Crystal L. Kirkman
367 Euclid Avenue
Delaware, Ohio 43015
Email: *********@*****.***
Phone: 740-***-****
Evelyn Brady
Recruiter, Adecco
45 East Winter Street
Delaware, Ohio 43015
Email: ***********@********.***
Phone: 740-***-****
Fred Carmer
Body Shop Manager, McDaniel Automotive
1111 Mt. Vernon Avenue
Marion, Ohio 43302
Email: **********@************.***
Phone: 937-***-****
Richard Daubney
Sales Advisor, Coughlin of Marysville
8377 Covered Wagon Court
Powell, Ohio 43065
Email: ***********@********.***
Phone: 203-***-****
Cindy Whitakre
Customer Service Manager, Chesrown
102 Lincoln Avenue
Delaware, Ohio 43015
Email: *********@********.***
Phone: 614-***-****
Barry Wills
Manager, Mathews Auto Group
11399 Hoskins Road
Richwood, Ohio 43344
Email: ******@*****.***
Phone: 740-***-****