Crystal L. Kirkman

*** ****** ******

Delaware, Ohio 43015

Email: acwi02@r.postjobfree.com

Phone: 740-***-****

Experience and Employment

Chesrown

Warranty Administrator & Service Technology Specialist November 2013 - Present

Delaware, OH

Warranty claim processing, submission and collection. Responsible for rental fleet monitoring and management, customer service and account receivables management. Billing and invoicing, payroll, financial accounting, bookkeeping and time card maintenance. Other duties include troubleshooting and teaching Bluetooth technology to customers.

McDaniel Automotive

Body Shop Office Manager/ Warranty Administrator/ Assistant Director July 2007 – November 2013

Marion, OH

Responsible for scheduling body shop customers and managing the rental fleet. Duties involve front line customer service, managing appointments, vehicle damage estimation, organizing bookkeeping, billing and invoicing, payroll, and accounts receivables. Other duties involve warranty claim submission, collection through credit memos, and assisting the Director with various tasks, documents, and training.

Heartland Home Health

State Tested Nurse Assistant April 2006 - March 2007

Marion, OH

Home to home nursing assistance involving the medical care, house cleaning, errands and home care for assigned patients. Assisted in bathing, dressing, medication reminders, and food preparation. Additional duties managing paperwork involved with insurance and billing.

Marion General Hospital

Nurse Tech & Health Unit Coordinator September 2000 - December 2003

Marion, OH

Nurse Tech duties included performing nursing duties as assigned but as a Nursing Tech assisted with procedures and patient management over and above the normal Nursing Assistant requirements under direction of a Registered Nurse or Medical Doctor. As a Health Unit Coordinator I performed inter-departmental coordination and patient charting. Performed duties of both positions interchangeably throughout employment.

Education

Franklin University

Graduated Fall 2013 with Bachelors in Science with a focus in Human Resource Management. Studied Business Law, Strategic Planning, Training & Development, Marketing, Statistics, Financial Accounting, Staffing & Recruitment, Benefits & Compensation, and Coaching.

Marion Technical College

Successfully completed five quarters for Associates degree in Nursing. Completed English, Communications I and II, Algebra, Science, Chemistry, Anatomy and Physiology I and II, Microbiology, Sociology, and General Psychology. Completed clinical rotations for Med/Surg, Mother/Baby, Mental Health.

Professional References

Crystal L. Kirkman

367 Euclid Avenue

Delaware, Ohio 43015

Email: acwi02@r.postjobfree.com

Phone: 740-***-****

Evelyn Brady

Recruiter, Adecco

45 East Winter Street

Delaware, Ohio 43015

Email: acwi02@r.postjobfree.com

Phone: 740-***-****

Fred Carmer

Body Shop Manager, McDaniel Automotive

1111 Mt. Vernon Avenue

Marion, Ohio 43302

Email: acwi02@r.postjobfree.com

Phone: 937-***-****

Richard Daubney

Sales Advisor, Coughlin of Marysville

8377 Covered Wagon Court

Powell, Ohio 43065

Email: acwi02@r.postjobfree.com

Phone: 203-***-****

Cindy Whitakre

Customer Service Manager, Chesrown

102 Lincoln Avenue

Delaware, Ohio 43015

Email: acwi02@r.postjobfree.com

Phone: 614-***-****

Barry Wills

Manager, Mathews Auto Group

11399 Hoskins Road

Richwood, Ohio 43344

Email: acwi02@r.postjobfree.com

Phone: 740-***-****

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