Associate Cloud Engineer
Resume:
214-***-**** *************@*****.***
OBJECTIVE
To obtain a position where I can apply and showcase my IT industry knowledge, communications skills and client-facing experience EDUCATION
University of North Texas, Denton, TX
Bachelors of Business Administration
Major: Decision Sciences
Minor: Project & Supply Chain Management
CERTIFICATION
ITILv3 Certification
Certificate Number: 100*******
PROFESSIONAL EXPERIENCE
Project Management
o Microsoft Project
o Scheduling
o Financial Forecasting
o Contract and SOW Review
o Service Management
Microsoft Server Operating Systems
IT Storage Solutions
Microsoft Azure
Amazon Web Services
Risk
Audit
Backup Administration
WORK EXPERIENCE
Textron Inc.
Associate Cloud Engineer, (February 2016 – Present) o Served as the Project Manager for the deployment of 12 Microsoft StorSimple tiered SAN array storage appliances producing a multimillion- dollar cost savings
o Served as the Project Manager and Subject Matter Expert for migrating from an out-of-state service provider hosted datacenter to a local, company owned datacenter
o Partnered with EMC to deploy three Isilon Scale-Out NAS storage devices across the enterprise o Automated Textron’s Cloud management and deployment processes o Documented, automated, evangelized, advocated and optimized IaaS and PaaS utilizing Cloud environments o Partnered with vendors such as Microsoft, EMC, Dell, CSC and j2 to showcase new technology and offer product feedback o Supported significant architectural decisions regarding future implementations of storage system offerings and made recommendations to help drive innovation, enhance Textron’s competitive advantage and optimize operations o Created new support processes to define roles and responsibilities or the service owner, support desk and any third party vendors involved Infrastructure Analyst, (August 2014 – January 2016) o Reviewed and modeled supplier performance data to identify trends to develop performance improvement plans o Created enterprise metric reporting processes to make data analysis more legible to all parties o Worked as the subject matter expert for Microsoft Office 365, StorSimple and Systems Center across the enterprise o Worked as the project manager for implementing cost saving storage solutions across the enterprise saving approximately $54 million annually o Worked with third-party technology partner managers to define technology delivery capacities o Created processes improving internal and external service management procedures across the enterprise o Created and refined IT Service Desk operations across the enterprise
Sherbee Media & Consulting
Project Based Consultant for Social Media & Event Coordination, (May 2013 – September 2014) o Created predictive profiles for customers to better understand the likelihood of them purchasing a service o Collaborated with social media directors to develop and maintain strategies for clients o Worked with clients to ensure their goals are met and exceeded o Assisted in coordination of event functions for Sherbee Media and clients o Provided prospective clients with materials and quotes for services
NCR Corporation
Business Systems Analyst, (April 2014 – August 2014) o Performed system performance analysis for POS
o Mapped out enhancement projects for hospitality POS systems o Tracked defects in hospitality POS systems
o Ensured products maintain PCI compliance
o Edited previous enhancement documents to current specifications o Processed client requests to implement in future products o Deconstructed high-level information into easily understood details Mason Swanson
Disaster Recovery
Service Desk Operations
Microsoft Office 365
Infrastructure Migration
Data Modeling
Data Analysis
Process Development
Recruitment, Interviewing, and Hiring
Employee Training and Supervision
Product Analysis and Development
Client Relations
Vendor Management
Software & Hardware Asset Management
Contact this candidate