Administrative Assistant Customer Service

Jacqueline R. Sanchez

Phone: 505-***-****

********@*****.***

Summary

Independent, industrious with (3) years achievement as an Administrative Assistant

as well as 3 plus years as Sr. Office Assistant, Ambitious with an excellent track

record in demanding sales, account management and training environments.

Highly organized and motivated to contribute to the organizations success.

Skills

Multiple phone lines Microsoft calendar

Microsoft Suite Organized.

Various software programs Machine maintenance

PeopleSoft EPICS

Data Management Microsoft Excell

Experience

Administrative Assistant Dec 2014 Present

City of Albuquerque Economic Development Albuquerque, NM

Maintain scheduling and event calendars for Director.

Schedule and confirm appointments for supervisors.

Receive and place telephone calls as needed.

Accounts Payable.

Greet incoming clients.

Compose, type, and distribute meeting notes, routine correspondence, or

reports, such as presentations or expense, statistical, or monthly reports.

Make photocopies of correspondence, documents, and other printed matter.

Draft and type office memos.

Attend monthly board meetings and transcribe minutes.

Microsoft Word.

Microsoft Excel.

Complete mileage reimbursement for staff.

Coordinate conferences, meetings, or special events, such as luncheons,

budget meetings.

Track Purchase card usage and documentation.

Set up and maintain filing system.

Order office supplies.

Senior Office Assistant May 2014 Aug 2014

ALBUQUERQUE HOUSING AUTHORITY

Direct and dispatch maintenance technicians.

Complete forms in accordance with company procedures including daily

work orders and schedules for technicians.

Answer multiple phone lines.

Create and request quotes from various vendors for supplies and services.

Organize and maintain files.

Accounts Payable.

Prioritize tenant calls and dispatch accordingly.

Served as central point of contact of maintenance depart for all vendors,

management, tenants and staff.

Use computers for various applications, such as database management or

word processing.

Perform payroll functions, such as maintaining timekeeping information

and processing and submitting payroll.

Set up and manage paper or electronic filing systems, recording information,

updating paperwork, or maintaining documents, such as attendance records,

correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems

and arrange for repairs when equipment malfunctions.

Office Assistant Nov 2011 May 2014

City of Albuquerque Office of Child Development Albuquerque, NM

Managed receptionist area, including greeting visitors and responding to

telephone and in person request for information.

Accept monetary payments while providing written receipts according to

city policy and procedure.

Support all management and staff in serving the public.

Review, compile multiple documents and enter totals into data base for

CACFP monthly claim to the Family Nutrition Bureau.

Verify, prepare, and submit for reimbursement, mileage for staff at 28 sites

in addition to main office personnel.

Sustain organized files with proficiency to ensure audit readiness at all

times.

Apply basic clerical accounting principles daily, including operating

phones, fax and copy machine.

Track and log all centers licenses and various permits.

Work closely with management to ensure our division is complying with

city policies and procedures as well as the policy and procedures of the

Family Nutrition Bureau.

Complete forms in accordance with company procedure.

Photo Lab Manager Aug 2002 Jul 2011

Walgreens

Provide excellent customer service.

Provide departmental services with in strict time restraints.

Supervise and mentor staff within department.

Collect monetary means from customers with acute accuracy.

Inventory preparation, process and control.

Performed monthly maintenance on photo processing equipment.

Order supplies.

Check in vendors.

Receive and stock merchandise.

Develop and implement curriculum for training purposes.

Train all new employees and management in Photo Lab.

Inform customers of governmental policies and procedures in relations to

government issued passport for many countries.

Ensure all management and staff complied with policy and procedures

minimizing safety issues.

Education

GED- Davis Applied Technology Center Kaysville, Utah

CACFP Family Nutrition Bureau Albuquerque, NM

Contact this candidate