Customer Service Administrative Assistant Accountant Sales

Sara Sears

**** ******* ***** *** ******, WA ****7

***********@*****.*** 843-***-****

Office Manager/Executive Assistant

Experienced professional with proven success in diverse array of business environments. Strong ability to coordinate and facilitate travel and meeting logistics and management calendars. Demonstrated skills in managing projects from concept to completion ensuring on-time, on-budget, and on-target delivery. Expertise in preparing and distributing financial reports. Extensive background in helping develop and implement processes and procedures that increase business efficiencies. Adept at working with military contractors, government, and diverse cultures.

CORE COMPETENCIES

Team Leadership Business Development Client Relations Program/Project Management

Strategic Business Planning Sales and Marketing Customer Service Organizational Development

Engineering Specifications CADD Drawings Navision Cityworks NaviLine SharePoint

SharePoint Envision QuickBooks Kronos Microsoft Office Suite

EXPERIENCES AND ACHIEVEMENTS

JACOBY AND SONS CUSTOM HOMEBUILDERS, Bluffton, SC 2016

New Home Sales Consultant/Customer Service Specialist

Oversaw daily premier model home showings to general public. Met with customers to promote property amenities and company reputation.

Closed a sale of 3 custom building contracts within first week of Model home opening.

Made a lot sale in a premier plantation on Hilton Head Island in first month of employment.

ULTIMATE INNOVATIONS, Waimanalo, HI 2015-2016

Operations Accountant/Administrative Assistant

Supervised 100-person front office administrative staff for multimillion-dollar company with locations on three Hawaiian Islands. Administered entire Rolloff division. Directed accounts payable and receivables processing. Prepared and sent customer invoices and statements. Issued and tracked purchase orders. Tracked and ordered supply inventory. Entered, preserved, and followed employee hours and job costs. Managed account customer service. Monitored and input job costing data.

Sustained more than 500 customer and vendor files.

Processed over $500,000 worth of receivables each month.

ST. MARY’S COUNTY METROPOLITAN COMMISSION, Hollywood, MD 2012-2014

Operations/Maintenance Administrative Assistant 11

Managed front office administration for 60-person staff. Introduced and deployed administrative systems, policies and procedures while following administrative projects. Facilitated and recorded county board meetings. Tracked and ordered supplies and truck inventory. Conducted county vehicle safety audits. Dispatched operation vehicles. Maintained employee timesheets. Responded to and delegated incoming inquiries. Submitted O&M team information to leadership and managed filing systems for four operations department division.

Created new excel tracking documents for each water station to submit to Maryland state health services.

Maintained and handled customer service for over 800 water and sewer customers.

VICTOR STANLEY INC., Dunkirk, MD 2011-2012

Customer Service/Inside Sales Representative

Handed all aspects of orders from two major manufacturing factories. Entered details and maintained inventory of Navision operating systems. Managed multiple difficult projects from idea through launch

Handled sales for 25 states and oversaw product builds in factory all the way to bidding out to freight companies.

Helped bid the Smithsonian Green Renovations to win the bid for a $300,000 sale of outdoor furnishings and receptacles with new technologies to send data when service needed.

BEST BUY MOBILE, Columbia, SC 2010

Mobile Sales Consultant

Opened new Best Buy Connect Store. Handled escalated customer service issues.

Received awards for top sales two months in a row when new store opened.

Top Sprint and Verizon sales over any other employee.

MODEL HOME OF HHI/BRYAN HOMES REALTY, Hilton Head Island, SC 2002-2010

Executive Assistant to the President/Realtor/Accountant

Designed marketing collateral including company Logos. Multi-functional role, assisting and managing a demanding office environment. Manage strategic execution of all accounting operations. Coordinate sales of new custom and spec homes. Processed cost control documents and project budgets. Learned about construction bidding and building process.

Helped improve business infrastructure resulting in better performance and cost reductions.

JYM SU BASS BAITS, Orangeburg, SC 2009

General Manager

Coordinated travel logistics and trade show set-ups. Developed all marketing tools for trade shows and website. Managed production of products, packaging, and inventory. Partnered with professional fishing tour athletes on publicity events.

Achieved new product write up in Bassmaster Magazine and ESPN.

Ran convention booth and professional bass fisherman signings for the Bassmaster Classic.

ATTIC FRAME SHOP, Orangeburg, SC 2008-2009

Assistant Manager

Helped supervise frame shop including opening and closing. Established staff schedules. Produced products from beginning to end.

Closed the contract for a local Country Club renovation of new artwork and construction.

Worked on numerous antique works of South Carolina artwork featured in state museums.

THE SHULER GROUP, Orangeburg, SC 2006

Assistant Project Manager

Assisted in developing multiple stages of condominiums. Built selections and partnered with vendors. Liaised with contractors to finish each stage. Secured and maintained loyal customers and subcontractors through integrity, knowledge, and accountability. Handled large mailings and extensive scheduling experience.

Selected all exterior and interior specifications for three premier condo developments.

ADDITIONAL PROFESSIONAL EXPERIENCE

Server, Red Fish, Hilton Head Island, SC, 2011

Cart Driver, Sea Pines Resort/Harbour Town Golf Links, Hilton Head Island, SC, 2010

Food Server, Carolina Ale Company, Columbia, SC, 2010

Retail Associate, Baby’s R Us, Columbia, SC, 2010

Server, Orangeburg Country Club, Orangeburg, SC, 2006

New Home Consultant/Executive Assistant, Model Homes, Hilton Head Island, SC, 2005-2006

Retail Associate, Dick’s Sporting Goods, Columbia, SC, 2005

Food Server, Carraba’s/Ruby Tuesday’s, Columbia, SC, 2004-2005

Food Server, The Crazy Crab, Hilton Head Island, SC, 2004

Hostess, Red Fish, Hilton Island, SC, 2003

EDUCATION

Bachelor of Science, Business Management, University of South Carolina, Columbia, SC, 2011

Associate of Science, Early Childhood Education, Orangeburg (SC) Technical College, 2009

Currently attending CareerStep training for Certification in Medical Office Management & Medical Billing & Coding, 2016

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