Kay Fisher Borkowski

*** **** **** *****, ********** SC 29615

864-***-**** acwhwl@r.postjobfree.com

SUMMARY

A competent professional with proven experience in administrative, human resource, and managerial duties. I have vast knowledge in both retail and office environments. I am results-oriented, driven, passionate, and able to render work beyond standard office hours. I believe a person’s work ethics and accomplishments should speak louder than their words.

SKILLS

Experienced manager. Managed multiple locations and personally handled employee training, issues, and work performance.

Proficient in Human Resource management. Offer letters, new hire paperwork, eVerify, background checks, direct deposit, etc.

Employee benefit management. Health, dental, life, etc.

Effective office manager and record keeper.

Corporate travel manager.

Procurement and shipping manager.

Self-reliant needing little to no supervision

Flexible team player with the ability to manage and follow as needed

Highly developed interpersonal skills and relationship builder

Responsible and reliable with a strong attention to detail

Effective time management through planning and expert organizational skills

Extensive experience in on-site customer and management relations

Efficient in Windows and Microsoft Suite Products

EXPERIENCE

World Wireless LLC Greenville, SC

Office Manager / Executive Assistant 12/2014 – 7/2016

-Opened new corporate office from blank-shell space, including researching/negotiating contracts with vendors for office equipment and services.

-Handled all HR for corporate and new hire employees until HR Director started in February. Set up eVerify account, gathered and reported all data for approximately thirty new employees and executives. Resumed all HR duties in January 2016, revamping all SOPs for Corporate and Hiring managers.

-Established benefit management program for thirty employees.

-Created travel program based on company protocol for executive and new store launch teams.

-Administrative duties include record-keeping of all incoming/outgoing mail and FedEx and UPS packages. Managing conference room and catering as needed... Greet and direct clients / prospective vendors to appropriate manager. Answering and managing telephone, screen and direct calls / messages to correct departments, maintain corporate telephone list. Dispersing and sending facsimiles via email. Manage employee access cards and keys.

-Procurement Manager / Supply purchaser for 27 retail locations and corporate. Purchaser for the necessary items for the 27 sites. Established inventory controls to track purchases in all locations, including reducing start-up expenses, by one third.

-Liaison with the city and county teams to apply for the business licenses for all new stores. Established utility services for new store locations. Assist CFO with applications and lease transmittals to legal team.

Blue Ridge Council, BSA Greenville, SC

Administrative Office Assistant 4/2011 – 12/2014

-Managed the reception area, included greeting visitors and responding to telephone and in-person requests for information. Handled customer service as the face of the council.

-Primary position of entering and submitting all advancement and training data of council membership – both youth and adults totaling 10,000 plus. Processed all Eagle Rank information, 180-225 applications annually, with no returns resulting from administrative error. Liaison with National Office Advancement and Training professionals.

-Maintained multiple spreadsheets of council training events for Training and Advancement Chairs and council professional staff, numbering 25 to 30 events annually with 400 to 500 trained members.

Great Escape IMAX 14 Simpsonville, SC

Floor and Concession / Bar Manager 4/2010 – 12/2012

-Managed all aspects of the concessions and bar at a fourteen screen IMAX Cineplex including twenty-plus employees, vendors, and county and state inspectors. Handled all customer service and loyalty complaints. Our theatre received consistently positive feedback for customer service from patrons to the corporate office. Revamped the SOP to increase cleanliness and compliance, bringing DHEC rating to A+ 100.

-Key manager in handling on-site human resources issues and in-house employee training.

Employment Gap

-Explanation : Cared for mother under home hospice 10/2009 – 4/2010

Boy Scouts of America, Supply Chain Greenville, SC

Sales Associate 4/2009 – 10/2009

-Opened and closed national store, including reconciliation of all POS registers. Created and transmitted daily, weekly, and monthly reports to national office. Inventory control and audit.

-Placed special merchandise orders for customers. Shared product knowledge and made personal recommendations with customers. Maintained friendly and professional customer interactions.

-Worked as a team member to provide the highest level of service to customers.

EDUCATION

Currently studying towards an AA (RT) with the intent to transfer for Bachelors Degree in business with a Human Resource concentration.

Contact this candidate