Customer Service Microsoft Office
Resume:
Greetings!
The Best Investments one can make his/her future. Goal Settings and planning is not enough. Good intentions must be put into action without hesitation. In Lieu of your vacancies, I am pleased to send you my details for insights. Attached herewith is my detailed CV for your perusal.
I am NEIL KENNETH VELASQUEZ ORDUNA ; 26 Years old with a Vast experience of Rreservation, room valet, all around Bartender, Barista, Bar waiter and bar runner I hope you find my details of interest and I am looking forward to your response. Expertise in the above field was gained thru hard work, creative thinking and training, which I do believe I positively encompass. You will find me quick to learn and appreciative of details and I believe my knowledge and skills could be beneficial to your company. Should there be a chance of having it discussed and on how paramount I can serve the organization, please have my contact details
+63-905******* / ******.***********@*****.***
Very Truly Yours,
NEIL KENNETH VELASQUEZ ORDUNA
NEIL KENNETH VELASQUEZ ORDUNA
Address: #40 Aurora hill, South central Baguio City
Phone +63-905*******
E-Mail: ******.***********@*****.***
Objective
To obtain full time position in a multinational company that offers a professional working environment and enables me to grow while meeting the corporation’s goal. Skills and Expertise
Hardworking
Positive Attitude
Team and Goal Oriented
Ability to deal with Clients
With good customer service skills
Proficient in Microsoft Office Application
Good computer skill (Outllook and Excl)
Self motivated with ability to multi-task / Flexible
Leadership Development
Working Experience (from 2012 – 2016)
North Tours & Rikk’s company LLC (Dubai,UAE)
December 9, 2013 to March 3, 2016
“Operation / Reservation executive”
Head Office 3206 Church Hill Tower P.O. box 33501 Dubai, UAE Operation Duties:
Tour Coordinator operations for Suppliers International, Agent, Client, Guest, Driver, and Hotels and from outdoor staff.
Arrange all kind of transfer, Morning Safari, Dubai City tour, Safari Evening, Hotel, Arrival and Departure Transfer.
Arrangement or making sure of enough Budget, food and tickets for the following program and activities.
Daily Morning and Evening report to the chairman.
Follows up tour programs.
Confirmation to agent, supplier and client through mail and phone calls of all the reservation that is confirmed and enquiry.
Complete ground handling services for Dubai's top destination management companies, corporates and hotels. With a global and domestic proficiency the company Reservation Duties:
Handles phone enquiry from agent and clients from local Dubai and international market.
Coordinating by mail and phone calls.
Preparation of all tour reservation through online, voucher, mail or phone call.
Follows up and reconfirmation for the reservation to our client, agent and suppliers.
Monitor of update of reservations and data entry.
Responsible of handling reservations for bookings of travel tour, tourist attractions, confirming guests booking.
CASUAL FOR BAR AND FOOD RUNNER (U.A.E, DUBAI FROM JANUARY 2015 – MAY 2016) BAR RUNNER at PROVOCATEUR NIGHT CLUB DUBAI
Address: Four seasons Jumeirah road, Dubai, U.A.E. BAR AND FOOD RUNNER at PACHA RESTO BAR DUBAI
Souk Address: Madinat Jumeirah Dubai, U.A.E.
BAR AND FOOD RUNNER at BAGATELLE RESTO BAR DUBAI
Souk Address: 1st Level,Fairmont Dubai,Sheikh Zayed Road, Trade Centre Area, U.A.E Baguio Country Club (Baguio City Philippines)
BARTENDER S/BAR HELPER at BAGUIO COUNTRY CLUB
Department of Food and Beverage
All Around, Bartender, Barista and Bar Waiter
November 28, 2011 to January 3, 2013
ROOM VALET GRAVEYARD at BAGUIO COUNTRY CLUB
Department of Housekeeping
December 25, 2011 to January 3, 2012
ON-THE-JOB TRAINING at BAGUIO COUNTRY CLUB
Department of Housekeeping, Food and Beverage and Department of Recreation November 28, 2011 to January 26, 2012
ALL AROUND at MEXI CORNER CAFÉ AND FAST FOOD BOTH
Bonifacio, Baguio City
August 15, 2008 to October 15, 2008
As a working student
All AROUND at PANVILLE
(February 26, 2013 to March 3, 2013)
Session in Bloom Flower Festival (Special event in Baguio City) As a baker, Sale boy, set-up and clearing
Education
COLLEGIATE Graduated SY 2007-2012 at Saint Louis University Bachelor of Science in Hospitality and Tourism Management
(Hotel, Resort and Restaurant Management)
Education 1st semester only at Saint Louis University Baguio City
SECONDARY Graduated SY 2003-2007
Saint Louis University Laboratory High School, - Baguio city PRIMARY Graduated SY 1997-2003
Saint Louis School Center - Baguio City
Seminars & Trainings / Certificates
•Certificate of Completion at FAR EAST MARITIME FOUNDATION INC July 24, 2013 to July 27, 2013
(Proficiency in survival craft and rescue boats)
• Certification of Completion at FAR EAST MARITIME FOUNDATION INC January 28, 2013 to February 5, 2013
(Basic Safety Training with Nation Assessment Certificate)
• National Certificate II in Bartending
(Issued May 26, 2013 Certificate No. 135**********) Art of bartending -Speakers-Mixology: LEMUEL D. LEE September 29, 2010
-Speaker-Flair tending: BILLY D. IGNACIO
-Head department: JOSE ANTON BALTAZAR
-Venue: Saint Louis University:
-Devesse Bldg. (Mary Heights Campus)
The Art of Barista -Speakers-Barista: ARIEL B. GARCIA September 29, 2010
-Head department: JOSE ANTON BALTAZAR
-Venue: saint Louise university-
-Devesse Bldg. (Mary Heights Campus)
The Certificate of Attendance -Venue: Health Service October 6, 2009 The Food Handler’s Orientation Office, Baguio city Seminar office
The Certificate of Participation - Venue: Hotel Veniz August 21, 2009 For the activity of participating Baguio city
Personal Information
AGE 26 years old
BIRTHDATE June 12, 1990
GENDER Male
STATUS Single
HEIGHT 5’6”
WEIGHT 70 kgs.
NATIONALITY Filipino
LANGUAGES English, Tagalog and self Learning Arabic and Hindi
*References available upon request
I hereby certify that the above statements are true and correct.
Neil Kenneth Velasquez Orduna
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