Arkeemia Wallace
Health Help, Albany NY
Call Center Representative 4/2015-8/2015
Answered incoming calls from various healthcare providers seeking to get preauthorization for in/out patient care Boys and Girls Club of Albany
Front desk Receptionist/ Program Assistant 10/2013-2/2015 Answer a high volume phone lines and transfer calls Sign in visitors
Help students with their homework
Daycare Assistant
Kiddieville Daycare 2/2010 -11/12
Cared for children assisting with educational and behavioral needs Classroom Assistant
Langan School 9/2005-4/2006
Cared for children assisting with meals, play and education. Private Duty – Direct Care 11/2004-3/2005
Direct Patient Care
Catholic Charities
Program Assistant 1/2001-10/2004
Answered and routed telephone calls
Data entry, Word documents, and administrative duties Data King 2/2002-3/2003
Telemarketing Phone Representative
High volume of calls