Customer Service Sales

Monique Williams

**** ***** ***** **** *****, Ark. 870-***-**** **************@*****.***

Objective

My objectives for management to assist in improving performance and increase satisfaction with the company’s products and services, with achieving the company’s quality goals and objectives.

Education

ASSOCIATES DEGREE 2013 UNIVERSITY OF PHOENIX

Major: Healthcare Administrative Manger

Minor: Customer Service

Related coursework: Administration

BACHLORS DEGREE 2016 UNIVERSITY OF PHOENIX

Major: Business Management

Minor: Public Relations

Related coursework: Communication In The Workplace

Skills & Abilities

MANAGEMENT

I have exclusive experience in powerful goal setting techniques, time management, planning techniques, leadership strategies, and very effective delegation techniques.

SALES

Experience in merchandising, sales team training, inventory distribution control, and vendor relations.

COMMUNICATION

Exclusive experience ion communicating efficient, businesslike, to the point, set and clarify goals and objectives. Give conclusion provide details if asked. Communicate in terms of results not methods. I earn their trust, provide reassurance and answer all questions.

LEADERSHIP

Exhibit a high level of integrity, goal driven, show high levels of commitment and performance. Constantly striving to improve, always encourage management team to collaborate with their employees, clients, and customers demonstrating strong communication skills.

Experience

HOME HEALTH AIDE PALCO 2011-CURRENT

Observed and documented patient’s status, vital signs, complaints

Read and recorded vital signs

Planned, prepared and served meals

Companionship to patients

Performed household tasks

Provided transportation

Maintain a clean, orderly and well stocked environment

MANAFĒTER TYSON FOODS 2005-2011

Scanned and filed forms, reports, correspondence and receipts

Retrieved requested files and deliver to appropriate personnel

Kept logs updated for proper billing

Cake Decorator Manager \ Shell’s get n Go Baskin Robbins / 1996-2005

Exhibited thorough knowledge of decorating ice cream cakes,

Maintain high levels of cleanliness

Supervised 12 employees

Maintain under work hours given to use

Always stayed within budget when ordering

Raised sales up by 60% in one month

Reference

Bruce Gee 870-***-**** Pine Bluff Police Department

Mrs. Vivian Smith 870-***-**** Jefferson Comprehension Care Administrator

Curtis Cook 870-***-**** Pastor Joy of Community

Contact this candidate