Michael M. Lockary
Mobile: 925-***-****
Email: *********@*****.***
**** ********* ***** *******, ** 94509
Executive Summary:
As a Training Manager I have been responsible for creating, gathering and distributing training and communications information across a global diversified and matrix organization. I have been responsible for both the project and program management of communications and training initiatives, that have been derived from company wide endeavors. I have an excellent working relationship with “C” level officers and also have experience creating and crafting company wide branding and overall strategic vision. I view myself as the “Shepherd” when in comes to coordinating and managing projects and initiatives. I have lead the creations, research, design, development and implementation of advanced technological changes and programs, such as moving from Microsoft Silverlight to Flash to HTML5 for more efficient and streamlined communications and training purposes. Career Overview:
• Worked with a leading start-up in the Healthcare I.T. industry
• Worked with Fortune 500 and 100 companies
• Created and implemented new technologies in e-Learning
• Created and developed online education courses and certified education units (CEUs) for both healthcare and medical professionals. Qualifications:
• Learning and Development Solutions • Project Management
• Program Management • Project/team leadership
• Performance Improvement • ADDIE Model
• Organizational Development • Product Management
• Instructional Design • Vendor Management
• HTML 5 and Web Development • Training Delivery and Development
• Learning management systems • Communications Management
• Adobe Captivate 5.5-9.0 • Data Analysis & Presentation
• Microsoft Office Suite (All Programs) • Microsoft Project & Sharepoint
• Change Management • Project Planning and shepherding Accomplishments:
Project Development
Collaborated with team of specialists in the development and implementation of I.T. projects Supervision
Supervised team of several staff members and contractors Customer Service
Handled customers, clients and stakeholders effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency Process Improvement
Collaborated with "C" level officers to ensure smooth work- flow and efficient organization operations System Integration
Aligned office departments and increased inter-department communication and data sharing Work Experience:
Training Manager
January 2012 to Present
Self-Employed – Oakland, CA
Clients: Pacific Gas and Electric (PG&E): 01/2012-01/2014 Kaiser Permanente: 01/2014-present
Summary: I am currently a Training Manager who provides sound Instructional design and elearning expertise to companies that reside in the greater San Francisco bay area. Industries serviced: E-Commerce, E Business, E- Learning, Information Technology, Printing and Publishing. I currently specialize in providing E-Learning courses and systems to a great range of clients. I am exceptionally skilled in the following e-learning delivery methods: Computer based training, Web based training, virtual classrooms, Instructor led training, online education courses and certified education units. Accomplishments and Duties:
• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Coach, mentor and lead personnel within a technical team environment.
• Present periodic dashboard reports on the current program, future opportunities and client issues.
• Managed both Onshore and Offshore Vendors to augment various projects and teams in Learning and Development.
Instructional Designer (E-Learning Developer) & Project Manager August 2011 to January 2012
Mariposa Training – Oakland, CA
Summary: Mariposa Training is an internet start-up company (e-Learning and E-Commerce), that focuses on providing online education to both medical and healthcare professionals.
• Worked with C.T.O. (Chief Technology Officer) to develop web-based course materials for continuing education units (required for state and federal licensing) for professional medical/healthcare staff and facilities
• Used project management skills to facilitate the advancement and completion of various projects
• Responsible for overall quality and performance of the courses
• Specialized in audio editing and project development of online educational courses for the healthcare industry
• Expert use of Adobe Captivate 5.5, 6.0 and 7.0
Accomplishments and Duties:
• Led teams across broad technical, financial and business disciplines, focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Define and initiate projects, and manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business
• Created slide presentations for quarterly business reviews for corporate-level management documenting business status, performance, and pending business initiatives
• Schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
Operations Associate
June 2009 to August 2011
California Lithographers – Concord, CA
Summary: Worked with staff and clients to produce quality printed product. Assisted in both production and operations. Evaluated ongoing and final products for flaws and would troubleshoot as required. I exercised project coordination as well as management analysis, business systems analysis, and Information Systems analysis in the printing and publishing industry for my employer and clients. Accomplishments and Duties:
• Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Able to manage large project teams and known for high-quality deliverable that meet or exceed time- line and budgetary targets.
• Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
• Assisted the clients in defining the requirement of the project and deadline
• Coordinated with other teams and departments to carry out required operations for the completion of the projects
Education and Training:
Humboldt State University 2009
Arcata, CA, USA
Political Science (Major) and Computer Science, Journalism (double minor) Bachelor of Arts (Magna cum Laude)
Earned Bachelor of Arts degree in Political Science, and a double minor of Computer Science and Journalism Completed 153 Semester Units with a cumulative G.P.A. of 3.73 Graduated with High Honors (Magna cum Laude)
Course work emphases in International and Comparative Politics, Political Theory, Appropriate Technology, Information Technology, Political Economy, and mass communications. Twice awarded outstanding and distinguished delegate award for the 58th and 59th Annual Session of Model United Nations of the Far West.
Michael M. Lockary
Cover Letter
I am currently a Training Manager who provides sound Instructional design and elearning expertise to companies that reside in the greater San Francisco bay area. Industries serviced: E-Commerce, E Business, E-Learning, Information Technology, Printing and Publishing.
I currently specialize in providing E-Learning courses and systems to a great range of clients. I am exceptionally skilled in the following learning delivery methods: Computer based training, Web based training, virtual classrooms, Instructor led training, online education courses and certified education units. In addition I am also well versed in Instructional Design models, especially in the ADDIE ( Analysis Design Development Implementation and Evaluation) Model and the ADDIE development process as well. As a Lead Developer and e-Learning Project Manager, I have worked with and managed both technical staff and subject matter experts to produce e-learning courses utilizing several software development life-cycle (SDLC) models most notably Waterfall. I am also an expert level developer in using Adobe captivate versions 5.5-8.0 to produce e- learning course and training.
As both a Developer and Project Manager, I have used project management techniques and software to manage e- learning projects especially Microsoft project and various LMS (Learning Management system) and CMS (content Management system) systems. Here is a brief overview of my career highlights:
Worked with a leading start-up in the Healthcare I.T. industry
Worked with Fortune 500 and 100 companies
Created and implemented new technologies in e-Learning
Created and developed online education courses and certified education units (CEUs) for both healthcare and medical professionals.
Thank you for your time and consideration.
With Respect,
Michael M. Lockary