Customer Service Sales Representative
Resume:
Megan Hogan
Moses Lake, Wa
**********@*****.***
Objective: Seeking a rewarding and challenging position to better my knowledge and further my education.
Experience: Columbia River Arms Moses Lake, Wa
Sales Representative July 2012 to Feb 2013
-Answer all incoming phone calls
-Answer all customer e-mails
-Process and enter all new orders; update current orders daily
-Daily inventory of all product and customer orders
-Conversed with all Wholesale, Dealer and Retail customers about current and future orders
-Clerical duties such as copying, filing, cleaning, etc.
Lakeside Dental Moses Lake, Wa
Registered Dental Assistant July 2008 to July 2009
-Exposed dental diagnostic x-rays.
-Fabricated temporary restorations and custom impressions from preliminary impressions.
-Cleaned teeth, using dental instruments.
-Assisted dentist in management of medical and dental emergencies.
-Recorded treatment information in patient records.
-Prepared patient, sterilized and disinfected instruments, set up instrument trays, prepared materials, and assisted dentist during dental procedures.
-Took and recorded medical and dental histories and vital signs of patients.
-Performed callbacks to patients to schedule exams
K Mart Moses Lake
Checkout Supervisor/ Customer Service Sept 1999 to Jan. 2002
-Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.
-Calculated total payments received during a time period, and reconciled this with total sales.
-Received payment by cash, check, credit cards, vouchers, and automatic debits.
-Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
-Trained new employees in using a cash register and store policies.
-Answered customer's telephone and directed customers to appropriate sales area.
-Resolved customer complaints and requests for refunds, exchanges and adjustments.
Moses Lake Sports Physical Therapy Moses Lake
Receptionist/ Assistant May 1999 to Sept 1999
-Performed all clerical duties including answering phones, scheduling appointments, filing charts, filling out patient charts, copying and faxing.
-Greeted patients upon entering facility and directed them to correct personel.
-Assisted patients with exercises, heat massage and ice massage
-Cleaned office regularly and stocked products
-Responsible for typing, proofreading, and mailing doctors patient dictations daily.
Education: Big Bend Community College Moses Lake, Wa
AA – Arts and Science June 2013
Proficient in Microsoft Word, able to type 70wpm.
Knowledge in Microsoft Excel, Powerpoint, email, etc.
References: Available upon request
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