Customer Service Data Entry
Resume:
Marisel Galvan
**************@*****.***
Baytown, TX.
Objectives
Over 25 years’ experience in Customer Service, office distraction including receptionist, cashiering, data entry, collections, filling, 6 multi phone line. I am a quick learner. I am able to work multi-task, able to work independently and as a group. Possess good Bi-Lingual in English/Spanish communication skills, professional with customers, business associates and staff.
Education
Continental academy Gainsborough, FL
1990 High School Diploma
Experience
Angels from Heaven Caregiving Spring, Texas
Caregiving 2014 – 2016
Taking care of elderly
Checking their vital signs
Feeding
Bathing
Running their errands such as: grocery shopping, picking up their medicine from pharmacy, cleaning their homes, washing their laundry, preparing their meals and anything they would like for me to help them with if needed.
Jose Pedro Galvan Painting Company Atlanta, Georgia
Office Administrative 2/2002 – 12/2014
Provide customer service to employees regards their time.
Enter time for six employees’ biweekly pay, using Peachtree program
Did accounts payable/accounts receivables.
Responsible for answering all calls using proper telephone and represented the company in professional and business-like manner.
Maintained inventory supplies.
Entered data for report, monitored and request office supply.
Responsible for resolving inter customer complaints.
Create and maintain filing systems.
Helped plan and organize company functions.
Organized and maintained files.
Fax documents
Make Copies
Make bank deposits
South Park Mobile Homes Alvin, Texas
Leasing Consultant Office Manager 6/1995 – 6/2002
Handled all incoming customer.
Light typing
Entered data for reports and inventory.
Maintained inventory supplies
Monitored and request office supplies
Create and maintain filing systems
Responsible for answering all calls using proper telephone and represented the company in a professional and business-like manner.
Sorts and distributes mail
Fax documents for customers and makes copies and scanned work orders.
Balance cash drawer
Apply credit to customer account when requested or when needed
Did credit background checks on potential occupants
Showed case property to prospects and converted prospects to qualified residents.
Recorded traffic
Generated eviction notices following State Laws and procedures.
Performed outreach marketing
Make all available units ready for occupancy.
Obtained an acceptable closing ratio on all vacant units
Provide customer service by phone and in person
Skills
Excellent Organization Skills
Strong Customer Relation Skills
Payroll Clerk
Telephone Answering 6 Lines System
Computer: Microsoft Word, Excel, Internet, Windows
Cashier/Collections
Data Entry
10-key calculator
Filling
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