Management Six Sigma

Marvella A Johnson, MBA

Government Manufacturing Operations Quality Control Finance

*** ******* ****, ********** ** 22191

PH: 330-***-**** (m)

Email: **************@*****.***

Linked IN: Marvella Johnson, MBA

Program Manager holding a Top Secret, SSBI/SCI Clearance offering 20+ years of leadership experience in Manufacturing Operations, Supply Chain and Logistics Management, Program Management, Financial Analysis, Cost Analysis, Government and Commercial Acquisition and Contracting, Leadership, Business and Operations Management in the government and private sectors. Managed employees, trained production supervisors and hourly employees along multiple assembly operational lines. Implemented process improvement methodologies within plant operations to improve profitability. Provided managerial review and managerial oversight of all mission-critical requirements totaling over $20+ Million dollars. Provided timely recommendations and innovative acquisition solutions to negotiate over 20 simplified acquisitions over $3M+. Executed over 100 service contract actions totaling over $900M and demonstrated exceptional skills in drafting business clearances in support of challenging negotiations by critically analyzing and identifying errors in the profit percentages; resulted in a 32 % savings to the government. Possesses a comprehensive background in talent management and coaching, research and data analytics, organizational analysis, team collaboration, leadership development, strategy development/process mapping, operational budget management, leadership and executive training development and delivery, and personnel management derived from Delphi/GM, ATI Allvac and NGA.

HIGHLIGHTED SKILLS AND COMPETENCIES

Supplier Selection/Development

Budget Controls / Planning/Forecasting

MRP/Inventory Control

Six Sigma/Lean Manufacturing/5S

Quality/Safety Auditing

ISO Compliance

OSHA, HAZMAT, Safety Training

Leading Highly Effective Teams

Community Relations

Full Cycle Project Management

Collaborative Leadership

Building solid partnerships with tenured, unionized teams

Strategic and Tactical Planning

Excellent Interpersonal skills

Multi-Million Dollar Budget Development and Management

Capital Project Planning and Analysis

Inventory Management Analysis

Budget and Operating Presentations

Financial Leadership Training Facilitator

Risk Assessment Controls

National GeoSpatial Intelligence Agency(NGA) Jan. 2011 – Present

Springfield, VA

Program Manager July 2016-present

Management of one or more projects with a focus on delivery of the scope on time, within budget and with a high quality outcome.

Provides financial management activities for one or more project budgets as well as execution of Statements of Works and Engineering Change Orders.

Maintain high client satisfaction by providing proactive communication and issue management

Provides guidance and consultation to internal and external clients around the best use of operational services.

Manages assigned project resources with contractual and government employees.

Assures compliance with standard project management methodologies and Federal Acquisition Regulations.

Provides mentorship and guidance to all internal and external project members.

Business Analytics Officer Oct. 2015 – June 2016

In pursuit of a Lean Six Sigma Black Belt, I led interviews with numerous stakeholders across the agency to develop, refine, document and guide continuous process change initiatives for NGA. These enterprise wide projects included voice of the customer surveys, root cause analysis and statistical models that validated my recommendations resulting in acquisition cycle time reduction and resource efficiencies for over 13 departments.

oLead advisor for several projects, the insights resulted in 11 specific areas of identified improvements including implementing additional communication procedures, quality inspections and detailed data requirements.

oDirected and managed the first Lean Six Sigma Green Belt video teleconferencing (VTC) training class of 25 attendees held at NCE supporting the DoD mandate for training 5% of an organization’s onboard population as LSS Greenbelts to employ critical thinking and process improvement tools as future leaders of NGA.

Created 13 visual documents of the current as-is process map in MS Visio to identify gaps and initiate business process improvement areas to include: interdepartmental communications, technological advancements and data quality checks to assist 13 departments within NGA with the development of interagency tools and services to assist humanitarian aid and disaster relief while providing GEOINT solutions with accuracy and efficiency to our customers for war-fighter support.

Combined Federal Campaign Assistant Campaign Manager Sept. 2015 – Feb. 2016

Managed human, financial, material informational resources; effectively addressed problems regarding organizational concerns, conflict resolution and development of resources. Coached and mentored employees with processes and procedures for CFC and coordinated over 30 events. I managed training for over 130 NCE keyworkers and volunteers with CFC Loaned Executives.

oOrganized and emceed the collaborative video teleconferencing (VTC) connection between NCE and NCW’s CFC Kick-off and CFC Recognition Ceremony to inform about the mission and goals of CFC and NCE’s role in fulfilling the CFC mission of supporting worthy individuals and charities. I also functioned as a Logistics, Marketing, and Communications Manager in support of CFC while utilizing managerial skills to resolve conflicts and incorporate a teaming strategy.

oCommunicated on a weekly basis and interacted with the Director and Deputy Director of NGA as well as Sr. Management leaders within NGA.

Small Business Professional Mar. 2013-Oct. 2015

Partnered with acquisition personnel (Contracting Officers, Program Managers, Financial Managers, Technical Monitors, etc.) to ensure full understanding of NGA’s small business goals, subcontracting reporting and compliance requirements were met by awarded vendors. Served as the NGA subject matter expert for the Office of Secretary of Defense Sub-IPT team to assist with creation and implementation of the new DAWIA SBP Certification training program offered by the Defense Acquisition University.

oRepresented NGA, collaborated with Senior Executives of small businesses and served as the networking lead for several outreach events including NGA’s Small Business Industry Day, Imagine Event, Black Engineer of the Year conference and the 2014 Navy Gold Coast Conference to locate and pursue small businesses with unique capabilities and bring awareness to internal and external partners about the Office of Small Business Programs.

Contract Specialist Jan. 2011-Oct. 2015

Demonstrated a concrete business approach to completing four highly-visible Urgent and Compelling on-time requirements IAW FAR 8.405-6 and the required documentation

(J&A, Market Research, Solicitation on GSA-E-buy, FedBiz Ops and Award documentation) with limited budget and expedited time requirements.

Established all pertinent documents, market research, acquisition planning, skeletonized solicitation documents in PRISM, Determination and Findings, and Justification and Approvals documents for a $37 Million Dollar Financial Services Re-compete.

Prepared and analyzed SOOs, SOWs, and requirement documents.

Acquisition Strategy Support. Recommended acquisition approaches, strategy, risks, contracting methods, competition, sources, schedule, and creating acquisition plans.

Analyzed Cost Estimates and aided technical offices in preparing cost estimates and analyzing invoices.

Market Research/Market Surveys. Managing the performance of market research identifying potential sources, categories and size of businesses, i.e., small and large businesses, small and disadvantaged businesses, Hub Zone businesses, GSA schedule vendors, and Government-wide Agency Contracts. Conducting market research and providing requisite documents and small business capability analysis.

Prepared other Pre-Award Documents i.e. justifications, memorandums, inter-agency agreements, SBA offer letters, Memorandums of Understanding, Inter-Agency Agreements, Quality Assurance Plans, etc.

Managed solicitations (RFP/RFQ) and generating solicitation terms and conditions.

Source Selection Evaluation Criteria. Created selection evaluation criterion and providing sound business advice.

Prepared Source Selection Plans, technical evaluation and vendor screening plans.

Source Selection Support. Oversaw admin support for source selections including documentation of the Government’s source selection evaluation and decision.

Contract Award Documents. Managed award and associated documents preparation. Contract Administration. Mentored and supervised all aspects of contract management for newly reported Federal Contract Specialist and Program Managers to include:

oContractor Modification Support. Conducting pricing and requirement support.

oProviding Delivery/Task Order Support. PRISM database instruction.

oManaged the invoicing process including the Contracting Officer’s Representative, finance, filing and distribution.

ATI Allvac Mar 2008 –Aug. 2009

Monroe, NC

Plant Controller

Provided data for daily production meetings and trained plant supervision on how to demonstrate reports for production, scrap, outages, re-work, maintenance costs for the plant. Improved team business awareness by participating in daily incident, problems, change control and production turnover meetings.

Worked with various corporate business partners to drive plant and company initiatives, facilitated exemplary employee performance, and supported company-wide measurables.

Managed and developed the plants capital expense plans for six manufacturing departments and one, operational maintenance department.

Managed an annual budget in excess of $3M for seven manufacturing departments.

Collaborated with senior managers to optimize safety, operational and quality processes, cut costs and improve processes. Monitored key performance indicators to assess labor, supplies and variance to budget, yield dollars to budget, total delivered costs, and controllable expenses.

Combined proactive mindset with root cause analysis experience to enhance processes and drive corrective actions: implemented continuous improvement programs and executed Six Sigma strategies. Led root cause/failure techniques within a short time frame to eliminate recurrence, reduce downtime and frequency of production outages.

Led the training of Business Process Development (BPD) targets to maintain and improve labor hours, cycle, and production costs through variance analysis reporting with plant personnel.

Plant representative of bi-weekly departmental cost scorecard analysis with corporate executives resulting in capital projects, increased funding for the plant, and/or improvements of standard operating procedures.

Managed integrated product teams that consisted of product engineering, quality, standard routing technicians, operations and maintenance personnel to ensure maximum profitability and proper collaboration was met.

oPROJECT EXAMPLES:

Production yields were below accepted standard in nickel rectangular rolled bar. There was a large amount of scrap and grind losses in grade 327 wasp alloy rectangular rolled bar at the withdrawal of saw roll operations. An addition of an intermediate reheat during processing of the rectangle to the GFM forging sequence and difficulty in indexing the reheated rectangle onto the rotary forge following the reheat. The intermediate reheat was added to the forging of the preform to combat corner cracking on the reroll billet and the initial trial showed good results. The intermediate reheat was not compatible with the GFM manufacturing process.

An order of rolled bars were scrapped 10” too short for the finished length requirement; There wasn’t enough material for a full- length bar due to the multi-cut calculation listed on the traveler. A process to update the traveler was implemented to correct this problem and eliminate future occurrences.

Production yields were 2% lower than the business process development target on the nickel shape product. Material was too short to cut samples because the sample cut was not added to the traveler. The process to update the disposition for sampling on the traveler prior to cut to length was implemented.

The savage saw was down for over 30 days due to a bad hydraulic leak on the cylinder. It takes 1.5 days to tear down the clamping unit and clean the parts thoroughly. The saw was down due to a vibration on the saw head because the rod seals were leading on the cylinders within the vise clamp unit. The parts needed were not available in the stockroom because maintenance on the saw did not determine the cylinders would break beyond repair. Correction: keep spare parts on hand to eliminate down time.

First Charter Bank, Charlotte, NC Oct. 2007– Mar. 2008

Charlotte, NC

Financial Analyst – Capital Markets

Prepared financial analysis for cds, loans, and money markets utilizing investment resources.

Interpreted data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.

Informed investment decisions by analyzing financial information to forecast business, industry, or economic conditions.

Created and maintained Price Committee Reports, Balance Sheet Management Reports and Price Complex Loans & Deposit Reports via MS Excel.

Delphi Packard Electric Systems/General Motors Aug. 1994 – Sep. 2006

Warren, OH

IT Project Manager Appropriations Analyst Operations Team Lead Assembly Operator

Coached and monitored hourly employees in the production of various product lines including Engine, Ignition, Transmission, Door, Battery, & Fuel Pump electrical wiring harness assemblies, various past model assembly harnesses (ie. 1970 corvettes) and lead-prep components (lead prep means preparing terminal, using solvents to solidify wiring (ie. dip soldering, heat shields, wire twisting, etc), cutting wires to length, ensuring clips, connectors, grommets, and additional required parts are up to qualified specifications for building electrical harnesses via blueprints within tolerance specifications.

Ability to read and interpret technical specifications, tolerances and drawings from a blueprint and build the harness starting with the bill of materials to the finished product.

As a U-Cell Coordinator and assembly operator, I had knowledge of all functions of raw materials to finished goods, to include equipment and machinery, maintaining production schedule, troubleshooting machinery and equipment, requesting repair or replacement when necessary (as an assembly operator and U-cell coordinator), ensuring that all products met customer requirements in quality, quantity and proper packaging and labeling.

Certified Delphi Business System Assessor (DBS) – analyzed and implemented improvements to divisional manufacturing and operational standard operating procedures in accordance with QS 9000, ISO 16949 and ISO 14001 methodologies.

Initiated the development and implementation of approved and verified Production Part Approval Process (PPAP) and Data Universal Numbering System (DUNS) documentation into the Delphi Global Quality System database to ensure QS 9000 quality standards were met and funding documentation was accurate (which is how the improvement in the accounts receivable process occurred).

Six Sigma Green Belt Project identified supplier equipment discrepancies of the battery cable junction block and resulted in a cost savings of over $12,000 for the year – resulted in my Six Sigma Green Belt Certification.

Six Sigma Black Belt Project team member– provided tooling, receivables data to collect an 8 year old outstanding receivable totaling $4M, resulted in a 9 month project - collecting $4M.

Supported over 4 global divisions with accurate tooling investment packages for new manufacturing products from bill of materials analysis.

IT Operations representative for internal and external audit of hardware deployment and software licensing providing documentation and knowledge of Delphi’s management systems resulting in a positive result for the IT department.

Plant representative for annual physical inventory process.

Utilized Certified Train the Trainer techniques by creating a new departmental employee - training manual for tooling investments within the department.

Provided monthly invoicing reports and documentation for over 50 companies averaging over $2M in invoices per month.

Managed and calculated tooling engineering changes for over 10 global customers totaling over $750,000.

Thoroughly understood union rules and work relations due to membership in the IUE-CWA Local 717 Union.

EDUCATION

DeVry University, Masters Certificate in Project Management – Expected

Completion, 2017; Manassas, VA

Masters in Business Administration (MBA), 2004

Tiffin University, Mentor, OH

B.S. in Business Administration – Accounting, 1999

Youngstown State University, Youngstown, OH

CERTIFICATIONS/AWARDS/RECOGNITION

Moresteam University – Lean Six Sigma Blackbelt Certificate of Completion, May 2016

Center for Creative Leadership, Leadership Essentials Certificate, 2014

Center for Creative Leadership, Realizing Your Potential, 2014

Defense Acquisition University, Level II Contracts, 2013

Six Sigma Green Belt Certification, Delphi Packard Electric Systems, 2006

Six Sigma Green Belt Certification, NGA, 2012

ESMARTS Small Business Award, U.S. Government, 2012

Team Member of the Quarter Award, U.S. Government, 2012

ESMARTS Team Award, 2012

Unit Meritorious Citation, ESMARTS Source Selection Team, 2012

Unit Meritorious Citation, Interagency & Mentoring Collaboration Workshop, 2012

Special ACT Award Certificate, U.S. Government, 2011

Planning and Controlling IT Projects Certificate – Duquesne University, Pittsburgh, PA, 2002

Procurement and Contract Certificate – Duquesne University, Pittsburgh, PA, 2002

Representative Washington Days Small Business Conference, May 27, 2014

Representative at NGA’s Small Business Event – March 5, 2014

Representative Navy Gold-Coast 2014 Small Business Conference – San Diego, CA; August 11-13, 2014

Representative 2014 WWT & BEYA Executive Small Business Forum – February 8, 2014

VOLUNTEER EXPERIENCE

PW NAACP, Freedom Fund Chairperson, 2014 – present

Woodbridge Community Choir, Choir Member, 2016

The Park Financial Institute, Charlotte, NC, Administrative Team Leader, 2008–2011

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