Customer Service Sales

RASHAD ALDERWISH

*** ****** ******, *******, *** York 14218 H: Phone Number C: 716-***-****

***************@*****.***

Professional Profile

Experienced customer and client service professional with 5+ years in the retail, transportation, education, and not for profit organizations. Seeking a lucrative position that will enable me to apply my knowledge, skills, and experience so I can have a stake with a reputable organization. Qualifications

● Personal and small business tax preparation

● Sales tax computation

● Bank reconciliation

● Data entry

● Cash handling

● Customer service oriented

● Excellent oral and written communication

● Energetic self starter

● MS Office proficient

Relevant Experience

Accounting Assistant 01/2012 04/2016

Alderwish CPA PLLC Michigan/New York State

● Prepared simple to complex tax returns while applying current tax laws

● Handled cash and deposits using the proper accounting procedures and documentation

● Assisted with payroll preparation and sales tax computation Substitute Teacher 07/2013 08/2014

Al rasheed Academy Lackawanna, New York

● Discuss assigned duties with classroom teachers

● Tutor and assist children individually or in small groups

● Supervise students in classrooms, halls, and cafeterias Arabic Language Interpreter 04/2012 09/2013

International Institute of Buffalo Buffalo, New York

● Follow ethical codes that protect the confidentiality of information

● Listen to speakers' statements to determine meanings and to prepare translations

● Translate messages orally and consecutively while maintaining message content, context, and style

Delivery Driver 07/2010 Current

Liberty Cab Buffalo, New York

● Completed a daily pre trip inspection checklist before first delivery of the day

● Established long term customer relationships through prompt and courteous service

● Processed payments by accepting cash, checks, and credit card payments Cashier 07/2006 06/2010

Texas Gas and Convenience Market Buffalo, New York

● Operated cash register with proficiency

● Bagged merchandise by following standard procedures

● Provided professional and courteous service at all times Education

Bachelor of Science: Human Resource Management

Empire State College GPA: 2.8/4.0 ( B )

University of Buffalo, Adult Education Division

Certificate Information Technology/PC Repair GPA: 4.0

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