clerical / office aide

MARGARET NANCY TORRES, * * Columbia Street, #**E, New York, NY 10002, 917-***-****

Professional Statement: Bilingual administrative assistant, intake specialist, and front desk coordinator with a strong ability to troubleshoot and specializing in family resources. Work History

Parent Coordinator, Urban Assembly School of Business for Young Women, N ew York, NY 2012 - 2015

● Acted as a liaison between parents and school.

● Created a welcoming and inviting environment for parents visiting school for recruitment and retention. . Promoted workshops that foster parent involvement/Parent University.

● Assisted with student registration and updating pupil accounting.

● Managed MEDL letters and scanning, which included immunization updates, working papers and face-to-face letters, cafeteria POSS system pin letters.

● Directed all incoming calls to appropriate staff member, including e-mails to teachers. Arrange meetings with staff, teachers and parents.

● Parent member for meetings with Guidance Counselor.

● Spanish speaking translator when required; Involved with PTA, and School Leadership meetings.

● Organized fundraising include bake sales, and school supply sales.

● Advocated for parents on various issues, which includes helping parents with children who have special needs to services needed.

School Aide, Urban Assembly School of Business for Young Women, N ew York, NY 2007 – 2012

● Completed student records by communicating with other educational institutions.

● Assisted various departments with ensuring compliance of enrollment. Communicate with parents per project as needed.

● Retrieved documentation for cumulative files (i.e. IEPs, Medical Records, Proof of Residency, Language Surveys, Working Papers, and Transportation Documents.)

● Provided assistance to Parent Coordinator for school events, conferences and meetings.

● Welcomed students for morning entry, and basic clerical duties, which include copying, filing, faxing, and emailing.

● Encouraged and follow school mission to develop young women for business. Receptionist, Henry Street Settlement, New York, NY 2006 - 2007

● First level resource for an 8 site social service community organization.

● Directed phone calls and answer inquires, basic clerical duties included copying, filing, faxing, and emailing.

● Responsible for internal and external deliveries for fundraising packages and inter-office mail. Gallery Assistant, Abrons Art Center, N ew York, NY 2005 - 2006

● Ushered patrons to exhibits and provided information about the artist and installations. Maintained gallery environment. Related Experience

Parent Member/Advocate, Committee of Special Education, N ew York, NY 2004 - 2006

● Supported, interpreted, and assisted parents of children with Individual Education Plans during SBST/IEP meetings.

● Provided basic information to parent about options available for the creation of their children’s educational plan.

● Informed parents of special education services, and provided information on outreach services available.

● Provided parental and emotional support.

Vice President of PTA, PS 110, Florence Nightingale School, N ew York, NY 2003 - 2004 President of PTA, PS 142, N ew York, N Y 2001 - 2002

● Managed letter campaigns; Coordinated and conducted various programs for fundraising projects:

● School Board, President Counsel, and Leadership Team.

● Researched and surveyed the opinions of parents and teachers.

● Coordinated an intense recruitment initiative to increase parent involvement, which involved organizing workshops, classes, and creating pamphlets and other information booklets geared on assisting parents

● Coordinated the Trade Your Book Club to promote reading interest, and various bake sales, and festivals. SKILLS

Computer Skills: MS Word, ATS, CASS, Pupilpath/skedula, Data Entry.

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