Sales Engineer

Mr. Sidney A. Lake

**** ********** ***** *******, ************, Georgia 30135

678-***-**** Home 678-***-**** Cell *********@*****.***

Experience

Technical Project Manager II Cox Business, Atlanta, Georgia – January 2004 to March 2015

Provided program and project technical support and management throughout various Cox Business areas of field commercial and government sales, service delivery, product development and network engineering operations.

Communicated, coordinated and met with all functional departments (both corporate, 3rd party and system) regarding the optimization of overall business efforts and field team members, vendors, outside counsel, IT and technology teams autonomously to design, develop and implement various Ethernet technical and other sales operational service delivery, support and process improvements programs and solutions with a sense of ownership.

National Accounts Sales Engineer, Cox Business, Atlanta, Georgia – March 2001 to January 2004

Provided technical, project, pre and post-sales project and coordination support to Cox National account carrier DSx and OCn sales, operations and support teams and carrier customer base.

Authored the national carrier business unit’s first national carrier fiber “lit building list”. The list consisted of our nationwide on-net, near-net, and collocation locations.

Regional Sales Engineer, Northpoint Communications, Atlanta, Georgia – May 1999 to December 2000

Responsible for providing technical account team and partner support for the southeastern region for an IPO’d national data CLEC providing DSL internet access services

Manager of Facility Operations, BellSouth.net, Atlanta, Georgia – November 1995 to May 1999

Responsible for the deployment and implementation program and support of the BellSouth dot-net internet network infrastructure (BMF – Bellsouth Managed Facilities) across nine RBOC ILEC states. Developed, maintained and managed the BMF operations & support systems. Responsible for budgeting, hiring, training and annual evaluating of deployment engineers and teams. Also managed equipment procurement, construction, staging and testing of internet nodes collocated into managed central office facilities.

Sr. Systems Engineer Avdata & AT&T Tridom, Atlanta, Georgia – April 1989 thru November 1995

Responsible for pre and post sales technical support of Domestic enterprise SVS (VSAT Satellite) accounts. This included in-route space segment design and bandwidth modeling/optimization to support TCP/IP based end-user applications in addition to SDLC, X.25, Async, GVS, and Voice requirements over satellite environment.

Training & Education

Applications

EDI Fundamentals – EDI Academy (2013)

Customer Experience Certified – Medallia Institute (2013)

Project Management

Audit Proof your GSA Schedule Contract

Business Analyst

Six Sigma – Green Belt

A.A.S. Computer Programming, LaGuardia CC, Long Island City, NY, 3.3 GPA

Microsoft SharePoint and Office Suite

oOutlook, Excel, Word

oPower Point

oVisio, Project, Access

Qvidian – Proposal Management Software

Telcordia Granite – IMS

OPTIX – CRM/SFA, BMC Remedy ARS, OBIEE

Federal Governments - System for Award Management (SAM)

References will be furnished upon request

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