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Customer Service Microsoft Office

Location:
Des Moines, IA
Posted:
September 05, 2016

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Resume:

Alicia Gray

*** ******* **** *****

Corning, Iowa 50841

Phone: 641-***-****

acwhfo@r.postjobfree.com

Over 11 years of manufacturing experience primarily in Leadership position also, Quality Control, Machine Operating, Inventories, Budget management, Customer Service and Supervisory Responsibilities.

Quality assurance supervisor-swan packing des moines, ia- July 2016 to present

Manage and schedule 10 quality tecs, write SOP, HACCP certified, GMP, SAP.

First shift production lead -Michael Foods Inc. Lenox, Iowa - February 2009 to Present

Scheduled and Supervised 65-85 Team members

Confirmed and Released Production Orders

Confirmation of Employee time and attendance

Responsible for proper product coding

Communicated Information to Team Members Daily

Monitored Daily performance

Encouraged TM’s to achieve personal and Department Goals

Ensured safety of others

Implemented Process Improvements and Prototypes

Mitigated Employee Issues

Utilized KPI information to close gaps

Operator Level 4 -Michael Foods, Inc. - Lenox, IA - 2004 to Present

Set up process equipment daily

Adhered to production schedule

Performed autonomous maintenance

Capability and knowledge to fluently operate 11 different machines and processes

Communicated issues to upper management

Reported safety issues

Continuously monitored processes and adjusted accordingly

Hourly Checks on Monitoring Equipment

Followed GMP’s

Quality control -Michael Foods, Inc. - Lenox, IA - 2004 to Present

Hourly HACCPP Documentation

Product Sampling

Performed Product Quality Tests

Environmental Monitoring

Enforced GMP’s and Good housekeeping practices

Pre-Op inspections

Maintained Food Safety Standards

Home Health Care Aide –Greater Regional Medical Center – Creston, Iowa – 2006-2009

Provided In home patient care

Assisted in Daily activities

General House keeping

Ensured Scheduled Appointments were attended

CNA - Certified Nursing Assistant -Crest Haven Care Centre - Creston, IA - 2006 to 2008

Assist Daily Activities

Physical Rehabilitation

Maintained Up to date Resident Records

Facilitated Resident Activities

Telemarketer -Creative innovations - Creston, IA - 2002 to 2004

Product Placement

Made Scheduled Calls

Procured New Customers

Cashier -Hy-vee - Corning, IA - 2000 to 2002

Stocked Produce

Operated Cash Register

Customer Assistance

Inventory

Custodial Duties

EDUCATION

Corning High School

Southwestern Community College

SKILLS

Microsoft office 2010

SAP

Autonomous Maintenance

Lean manufacturing

Control factor analysis

Constraint breaking

Kaizen

Certifications and Trainings

CPR & AED

First Aid Response

Blood born Pathogens

Confined Space Entry and Rescue

Hazwoper

HACCPP

Leadership Skills

Scissor Lift

Pallet Jack

Forklift



Contact this candidate