Manager Staff

DEVENDRA SETIA

*********@*****.**.** # 995-***-****

OBJECTIVE

Operations Management

Looking for a Challenging position in a challenging atmosphere with independent responsibility for the career projects where I utilize my skills, potentiality and experience to promote sales & lead 100% customer satisfaction in a hospitality manner.

PROFESSIONAL EXPERIENCE

oCurrently Working

W.e.f. June. 2015 Bollywood Biistro Cafe Lounge bar Punjabi Bagh,

New Delhi

Restaurant Operations Manager

Managing operations –

A Restaurant & Bar

Job Activities : Training, Public Relation, Service Management, Co-ordination with all departments, Merchandising, Developing & Implementing new policies, hiring staff,designing menu,preparing food cost and launch of new operations and handle existing operations in the same premises.

Staff strength: 36

oDec 2013 – May 2015 SURA VIE (Chef Sanjeev kapoors)

New Delhi

Restaurant Operations Manager

o

Nov. 2012-Nov. 2013 CIBO (A unit of veda restaurants) Janpath, C.P.

New Delhi

Sr. Restaurant Manager (Operations)

Managing operations at CIBO –

A Restaurant & Bar

Staff strength: 35

Jan. 2009-Oct. 2012 ZINOS

(170 covers premium buffet restaurant bar) DLF -3,

Gurgaon

Manager Operations

Managing operations at ZINOS –

A Restaurant & Bar

Staff strength: 43

Oct. 2005-Mar. 2008 Veda (Comes under best 82 in the world) Connaught Place,

New Delhi

Restt. Manager

Managing operations at Veda (World Class 5 Star Restaurant)–

Staff strength: 37

15th Dec. 2003 – 30th Sep.’05 Mystique Heights New Friends Colony,

New Delhi

Restt. Manager

Managing operations at Mystique Heights–A Fine Dining Restaurant & Bed-Lounge Bar,

A Part Of Bed-Lounge Bar Chain in New Delhi.

Job Activities : Managing & Supervising operations, Briefing, Scheduling, Performance Appraisal, Training, Handling Guest Complaints, Supervising Actual Service, Public Relation, Service Management, Co-ordination with staff, Customer Care, Merchandising, Develop & Implement new policies.

Staff strength: 55

oMay’2003-Dec’2003 Capitol/Concord New Delhi

Senior Captain

Opening of new Restro-Lounge Bar

Supervising operations at Concord –Food Court & Restro- Lounge Bar and a similar set up at Manesar called Manesar Club

Staff strength: 400

oFeb’ 2000 – May’ 2003 Hotel The Bristol D.L.F.-2,Gurgaon

(5 Star Deluxe Hotel)

Captain

Supervising operations, Briefing, Sheduling, Performance Appraisal, Training, Handling Guest Complaints, Supervising Actual Service

Staff strength: 210

INDUSTRIAL TRAINING

6 Months of Industrial Training in all departments at Hotel Marina & Y.M.C.A., New Delhi.

PROFESSIONAL QUALIFICATION

School of Vocational Studies (I.H.M.) 1996-1998 New Delhi

Diploma in Hotel Management

EDUCATIONAL QUALIFICATION

Bachelor Degree (B.A. ) 2012-2014 Meerut, U.P.

Shobhit University

PERSONAL DETAILS

Date Of Birth 04th May 1978

Marital Status Married

Residential Address WZ-105, Om Vihar, Phase-1, N. Delhi

Height 5’ 8.5”

Email *********@*****.**.**

Languages Known English, Hindi & Punjabi

Extra Curricular Activities Playing Chess, Cricket & Listening to music.

Nature Determined, Enthusiastic, Fun Loving

Date:

Place: New Delhi (DEV SETIA)

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