Manager Management

CHER MAE ABIGAIL B. NICOLAS

** ***-** ******, ******* Bato Libis, Mandaluyong City

Contact No. 091******** / 090********

Email Add: *************@*****.***

EDUCATIONAL ATTAINMENT

Bachelor of Science in Psychology

Rizal Technological University (SY 2005 – 2009)

Awards and Recognitions

CUM LAUDE

Academic Scholar - (CMCS) City of Mandaluyong Collegiate Scholarship

Dean’s Lister (2005-2009)

PROFESSIONAL ACHIEVEMENTS

Has established the automation / digitization of HR processes – HRIS, HR portal

Has developed and executed several set of policies and procedures.

Has modified and revised the Code of Conduct and Discipline.

Has developed and administered benefits programs such as additional leave credits and meal allowance.

Has developed employee engagement and recognition programs.

Has developed employee job descriptions.

Has resolved and dismissed few labor cases.

PROFESSIONAL EXPERIENCE

HR MANAGER

Right Goods Philippines Inc. – Procter & Gamble Distributor

January 2016 – Present

Overview: Directly reports to the Director for Operations and General Sales Manager in planning and executing the objectives and directions for total Human Resource operations.

General Description: Managing both GMA (Greater Manila Area) and South Luzon HR operations.

Recruitment and Selection

Performance Management

Organizational Development

Process Improvements

Policy Development and Administration

Employee Relations

Compensation and Benefits

Employee Safety, Welfare and Health

ASSISTANT HR MANAGER

Right Goods Philippines Inc. – Procter & Gamble Distributor

February – December 2015

HR AND ADMIN HEAD

Stoked Inc. (Rip Curl)

2011 - 2015

Overview: Directly reports to the President in planning and executing the objectives and directions pertaining to Human Resource and Administration.

General Description: Responsible for managing all HR activities of the company.

Responsibilities:

I.RECRUITMENT AND SELECTION

Ensures that HR team promotes and maintains a high standard of professional recruitment practice.

Oversees the selection process; Interviews and screens qualified candidates (all levels).

Creates and develops job descriptions and person specifications.

II.PERFORMANCE MANAGEMENT

Maintains the work structure by updating job requirements and job descriptions for all positions.

Improves manager and employee performance by identifying and clarifying problems; evaluating and implementing potential and selected solutions.

Provides basic counseling to employee who has performance related obstacle.

Administers and oversees performance review process to ensure effectiveness and compliance with the organization.

III.TRAINING AND DEVELOPMENT

Prepares, establishes and conducts orientation and training programs.

Analyzes training needs in conjunction with departmental managers.

IV.EMPLOYEE RELATIONS

Assists employees with work matters, career development, personal problems and industrial matters.

Coaches and counsels management and employees regarding employee relation issues, etc.

Schedules management conferences with employees; hears and resolves employee grievances and implements disciplinary procedures.

Ensures legal compliance; conducts investigation.

Participates and represents the company in labor hearings; works with the management to resolve labor relation issues.

V.COMPENSATION AND BENEFITS

Develops and maintains a pay plan; prepares pay budget; monitors and schedules individual pay actions

Maintains employee benefits programs; studies and assesses employee benefit needs and trends; recommends benefit programs to management.

Provides advice and assistance to employees and management on pay and benefits systems.

Conducts regular salary reviews.

VI.POLICY DEVELOPMENT AND ADMINISTRATION

Develops and implements HR plans and personnel management policies and procedures.

Maintains management guidelines by updating and recommending HR policies and procedures.

Works closely with other departments, assists line managers to understand and implement policies and procedures.

VII.SAFETY, WELFARE AND HEALTH

Promotes workplace safety.

Promotes equality and diversity as part of the culture of the organization.

VIII.ADMINISTRATION

Supports operations.

Facilities management – plans and allocates workspaces.

Handles acquisition, distribution and storage of equipment and supplies.

Monitors facility for security

IX.OTHERS

Helps implement organizational changes.

Prepares and monitors budget of HR operations.

Ensures compliance with government employment regulations.

Protects organization’s value by keeping information confidential.

Participates in professional organizations, trainings and seminars in relation to HR field.

Attends management meetings to provide and collate information, when necessary.

Performs other related duties as required.

HR & OPERATIONS COORDINATOR

Stoked Inc. (Rip Curl)

March 2010 – 2011

Overview: Directly reports to the President and Sales and Operations Manager in planning and executing HR and Operations objectives.

HR:

Responsible in all HR activities.

Manages recruiting, researching, interviewing, and screening of applicants.

Handles orientation, training and evaluation of both newly hired and regular employees.

Coordinates with department heads and supervisors in identification of personnel needs.

Monitors employee’s status.

OPERATIONS:

Supports operations’ overall needs.

Supervises all stores’ operational concerns on a daily basis.

Coordinates with contractors, suppliers, and support group for stores’ maintenance.

Responsible in monitoring and scheduling of support group and contractors.

Coordinates with all store outlets including provincial locations.

Drives continuous service improvement based on sales achievement and customer feedback.

Monitors daily sales report.

Manages and maintains Customer Database for the purpose of Marketing and other promotions.

Responsible for provincial deliveries, coordinates with the Courier on the rates, schedules, pick-up dates, etc.

Responsible for phone lines application of both stores and office.

Prepares requisitions for budget (maintenance, events, etc.).

Prepares permit requests as needed for deliveries and pull-out of merchandise and other fixed assets.

ASSISTANT, HR HEAD

GNC Healthy You Inc.

April 2009 – March 2010

Reports directly to HR & Admin Head.

Responsible for recruiting, researching, interviewing, screening and referring candidates for job openings.

Ensures deployment of needed manpower on the required lead time following the standard profile of candidates.

Prepares and files pre-employment documents (e.g. resumes, transcript of records, NBI clearance, pictures, etc.).

Prepares and maintains contracts as well as performance appraisal of employees.

Coordinates with department heads and supervisors in identification of personnel needs.

Develops and maintains network of contacts to help identify and source qualified candidates.

Writes and places job advertisement in various media.

Initiates contact with qualified candidates for specific job opening.

Screens and refers candidates for additional interviews from heads of requesting department.

Conducts background check of work history information from prior employers, educational organization, individuals, and other sources through character references.

Prepares weekly Manpower Requirement Report and Masterlist of employees.

Conducts company orientation and tour for newly hired employees.

Conducts and evaluates training programs for employees and implemented new training solutions that will meet the needs of the business and the people.

Prepares Certificate of Employment for both active and resigned employees.

Maintains employees’ 201 files.

Responsible for time-keeping and leave posting from time to time.

National Center for Mental Health

Nueve de Pebrero St., Mandaluyong City

Intern (Clinical Setting – 300 Hours)

November – March 2009

Philippine Long Distance Telecommunications Company (PLDT)

Boni Avenue, Mandaluyong City

On-the-Job Training (Industrial Setting- 360 Hours)

April – June 2008

Guidance and Counseling Center

Rizal Technological University

Boni Avenue, Mandaluyong City

Student Assistant

January – June 2007

PERSONAL INFORMATION

Birthday : July 12, 1989

Birth place : Mandaluyong City

Age : 27 years old

Civil Status : Married

Citizenship : Filipino

Religion : Born Again Christian

Character References: Available upon request

I hereby affirmed that the above information is true and correct to the best of my knowledge and beliefs.

Cher Mae Abigail B. Nicolas

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