Sales Customer Service

Curriculumvitae

Mohammad Inamullah

Contact#+971**-*******

E-mail:****.**********@*****.***

OBJECTIVE:

Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply work experience to a growing industry. Consultative selling approach coupled with the energy and drive as an individual contributor with minimal supervision or team selling environment.

WORKEXPERIENCE

Over14 years of experience in the field of Sales & Marketing and Customer support.

Experience1:

Company : Al-Futtaim Motors Toyota

Position : RETAIL SALES EXECUTIVE.

Duration : August 2014 till June2016 Location : Sharjah,UAE.

Job Profile

Bringing in new customers through database and assist walk-in customers.

Present demonstrations and explain about the finance options.

Follow up with the prospective customers.

Prepare & send quotations for Telephonic &on line enquires.

Arranging test drives at showroom and at the customers door step according to their convenience.

Forecast and recommend for the fast moving models for new stock.

Prepare Sales Report every month on actual and expected sales

.

Provide logistical support while getting delivery of new stock, make notifications to get

The cars on time to be delivered to the customer.

Periodic follow up with the existing customers to check that they are happy with their purchase and to check if they have any plans for these concur or any references.

Experience2:

Company : Al-Khoory Automobiles (Dealer for SUBARU CARS in

Dubai, Sharjah & Northern Emirate) Position : Showroom In charge

Duration : July2011to july 2014 Location : Sharjah,UAE.

JobProfile

Market and promote the brand SUBARU.

Bringing in new customers through database and assist walk-in customers.

Present demonstrations and explain about the unique technology that Subaru has.

Follow up with the prospective customers.

Prepare & send quotations for Telephonic & on line enquires.

Arranging test drives at showroom and at the customers door step according to

Their convenience.

Forecast and recommend for the fast moving models for new stock.

Prepare Sales Report every month on actual and expected sales.

Provide logistical support while getting delivery of new stock from the port

And make sure that all new cars are as per order, inspected and make MRR.

Organize PDI and make sure that the car should be ready for delivery on time.

Periodic follow up with the existing customers to check that they are happy with their purchase and to check if they have any plans or any references.

Showroom display is also part of my responsibility.

Achievements

Achieved the targets given regularly with ease.

Got complements from customers and Management for being clear and specific while demonstration of vehicles.

Had a healthy relationship with all the clients.

Proved the capability of generating and utilizing contacts.

I was successful individually and as team member as well and got acknowledgment from the principle company FHI.(Fuji Heavy Industries,Japan)

Experience3

Company : jamkash Vehicleades (Dealer for Maruti–Suzuki Cars in India) Position : Sales Manager (was initially appointed as Sales Executive) Duration : October2003to June2011

Location : Srinagar,India.

Job Profile

Managing day-to-day activity of the sales force ensuring that each customer receives excellent customer service.

Developing, implementing and controlling vehicle sales process with in the Branch.

Support G.M. Sales to maximize commercial opportunities through developing and implementing effective and consistent events and campaigns.

Build and sustain constructive relationships with major customers, support the sales team and

Where appropriate close deals.

Control the use of Demo cars to ensure that they are used effectively and that all paperwork is completed.

Manage the PDI process and ensure it is completed efficiently and effectively.

Train and develop the sales team in pro-active sales techniques to maximize sales conversation.

Provide input into the annual budget with effective strategies to enable achievement.

Achieving given sales targets regularly from M.S.I.L.

Dealing directly with M.S.I.L.

Conducting demonstrations Roadshows & Test-Drives at key points in the city in order to

Generate leads & enquiries.

Corresponding with Government Departments for D.G.S.N.D Sales.

Maintaining cordial relationship with existing customers and maintaining the customer base.

Handling complaints of customers through M.S.I.L. data.

Keeping close track on competitors move and the future projections.

NOTABLEACHIVEMENTS:

Qualified incentive trip to Thailand through M.S.I.L

Experience 4

Company : Paris Automobiles (Dealers for Bajaj Auto LTD.in India)

Position : Asst. Sales Manager (was initially appointed as Service Advisor) Duration : November 1997 to June 2003.

Location : Srinagar,India.

JOBPROFILE

Preparing Sales Report every month on actual and expected sales.

Assisting walk-in customers.

Organize PDI and make sure that the Vehicle should be ready for Customers.

Handling Bank deals.

Service Advisor

Handling new jobs and repeat jobs efficiently.

QUALIFICATION

DIPLOMA IN MECHANICAL ENGINEERING FROM INSTITUTION OF MECHANICAL ENGINEERS INDIA (MUMBAI.)

TECHNICAL QUALIFICATIONS:

Diploma in Computer Application Covering Windows XP, MS-Office and Internet Concepts.

PRODUCT AND SALES TRAINING

Attended 2 days Product Launch and Sales Training for SUBARU XV in Dubai, Organized by

Fuji Heavy Industries in Feb 2012.

PERSONAL PROFILE

Father's Name : Mr. Mohammed Ashraf

Date of Birth : 07 December,1973

Nationality : India

Religion : Islam

Language Known : English,Arabic(Business),Urdu,Hindi.

Marital Status : Married.

Present address : Al Majaz 2 Opp. Majaz star super market.

Driving license : Valid UAE license.

Visa Status : Visit Visa.

REFERENCE:

Available upon request

Mohammed Inamullah.

Contact this candidate