Sales Customer

KURT A. CUMMING

La Jolla, CA *****, +1-414-***-****

************@*****.***

www.linkedin.com/in/kurtcumming/

Global Operations Executive

Innovative executive known for successfully growing multi-million dollar businesses through a commitment to operational excellence, development and execution of insightful strategies, passionate customer focus, and strong leadership and communications skills.

o Expert in the delivery of professional services within the high tech and communications industries. o Deep experience in business modeling, process design and value capture within a context of business transformation. o Skilled in assessing and turning around low performing organizations and accelerating performance in strong organizations.

ROOT INC. 2015 - PRESENT

Root Inc. is a boutique consulting firm that enables organizations to deploy strategies successfully, create broad transformation or culture change, execute large-scale skill building, develop more effective leaders and managers, and find the bright spots in their business. Strategy without execution is meaningless, and execution without engagement is impossible! Managing Director

Responsible for client development and delivery.

GLOBAL VILLAGE CONCERNS 2011 – 2015

A “For-Purpose” firm that combined an e-commerce platform, social networking tools, and branding and marketing expertise to organize people around the organizations that they care about, in order to build excitement, commitment, and revenue. Sold to Varsity Brands in 2015. Chief Operating Officer / Chief Technical Officer / Chief Information Officer Created and implemented robust processes and operational discipline across all areas of the company, driving successful progression from pre-revenue to revenue.

- Led Application and Platform development from theory to implementation, including integration to world-class partners for revenue generation and fulfillment.

- Recognized by San Diego Magazine as the 2013 “Top Tech Exec” in the Private company category. VERISIGN 2006 – 2011

Internet security and infrastructure company best known as the leading provider of SSL web site encryption, internet threat intelligence information, and operator of the authoritative registry for .COM/.NET. Vice President, Business Development and International Operations

- Created, implemented, and managed VeriSign’s “Customer First” initiative, essentially the first cross-company, post-M&A activity over the course of 49 acquisitions and 47 divestitures. This included creation of the inaugural Enterprise Customer Advisory Board and the VeriSign Strategy Experience, a revolutionary interactive session that was rolled out to 1,100 VeriSign employees globally.

- Led strategic planning and staff management for the EMEA GM. Optimized the EMEA Sales Operations capability through enhancements to Sales Enablement, Reporting & Analytics, Sales Tools & Systems, and Chief of Staff functions. Vice President, Worldwide Sales Engineering

- Successfully restructured a low-performing 60-person technical sales engineering (SE) group in support of VeriSign’s direct and indirect sales organizations. The SE team was instrumental in driving average deal sizes up over 100% and new bookings up 40% from Q1 to Q4, while simultaneously reducing cost of sales from 8.4% to 7.2% of revenue. All of this was done in an environment made challenging by 18 months of restructuring that ended in a planned divestiture of most businesses.

Resume of KURT A. CUMMING Page 2 of 2

INCODE TELECOM (ACQUIRED BY VERISIGN) __ 2001 – 2006 Provider of business strategy and technology consulting services to the telecommunications industry. Director, Technology and Strategy Consulting Group

- Led one of three regions in the North American Technology & Strategy Group. Sold and delivered revenue of $5M annually.

- Relocated to Stockholm to lead merger integration activities for the acquisition of a 60-person European strategy consulting firm. Managed successful integration of both revenue-producing and back-office activities. Created mechanisms for enhanced cooperation, knowledge transfer, and customer acquisition/delivery synergies.

- Acting VP Professional Services and Operations for a start-up wireless enterprise solutions company within a Canadian telecom operator; achieved second year sales to $30M. Primary company focus was operational and logistical process enhancements within manufacturing, healthcare, and retail. DELOITTE CONSULTING 1998 – 2001

Manager, Telecom Strategy Practice

Led and delivered multiple projects with a particular focus on strategy development and execution, and operational process improvement. Sample projects included:

- Conducted a strategic business review and assessed the financial viability of a regional integrated communications provider

(ICP) on behalf of a private equity investor.

- Led an emerging next-generation network communications provider through a strategic redefinition process, including potential M&A activity, resulting in a revised business plan and subsequent funding rounds.

- Enhanced Deloitte’s methodology for vendor and contract management; led client team in the development of service level agreements (SLAs) in support of a $750M customer care & billing system outsourcing for a national wireless carrier. UNITED STATES ARMY _ _ _ 1986 – 1993

Captain (Germany, Saudi Arabia, Colorado)

Logistician and leader. Responsible for mission accomplishment and soldier welfare in a variety of roles including Detachment Commander, Aide-de-Camp, Brigade Operations Officer, and Regimental Maintenance Officer for the 3rd Armored Cavalry during Operation Desert Storm.

- Awards include the Bronze Star and Meritorious Service Medal

- Distinguished Military Graduate (highest class ranking) from the Logistics Officer Basic course and Logistics Officer Advanced course, US Army Ordnance Center and School EDUCATION:

UNIVERSITY OF MICHIGAN: Master of Business Administration

- Emphasis on Finance and Corporate Strategy

- Selected as Global Entrepreneurial Leadership Program Fellow with Professor Noel Tichy

- Graduated with High Distinction

LAFAYETTE COLLEGE: Bachelor of Science, Mechanical Engineering

- ROTC Distinguished Military Graduate (Top 5% of ROTC class)

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