Krystal Foord
************@****.***
PROFESSIONAL PROFILE
Objective
Career minded Receptionist or Administrator seeking a position with The Highland Group where my training can help improve the development of the organization.
Highlights of Qualifications
Extensive customer service experience (7 years)
Health Safety & Environment/Office Administrator Experience
Certificate in Land Administration from SAIT Polytechnic
Strong communication skills (written and verbal) and proficient in Microsoft Office
Excellent planning, time management, and problem-solving skills and experience
Experience in dealing with confidential information through banking and also employee personal information through training (HSE)
Familiar in dealing with corporate payments through purchase orders and also smaller company expenses and related paperwork via company credit cards
Great abilities in creating, organizing and filing documents
Exceptional team player and does well in a fast pace environment. Have worked closely with all levels of management
Ability to take initiative and work independently
Superior organizational skills
EDUCATION
CERTIFICATE, LAND ADMINISTRATION
SAIT POLYTECHNIC, CALGARY, AB
CORE COURSES: Land Practices Introduction, Mineral Lease Documentation, Surface Land Practices, Contract Documentation and Lease Record Keeping
DIPLOMA, FOOTHILLS COMPOSITE HIGH SCHOOL OKOTOKS, AB
WORK EXPERIENCE
HSE COMPLIANCE ADMINISTRATOR
SANJEL CANADA LTD. CALGARY, AB OCTOBER 2014-SEPTEMBER 2015
Provided general administration in the office of the VP of Operations
Reported directly to the Canadian HSE Manager
Organized material for maintenance and recertification year COR audits
Responsible for the auditing and maintenance of 1600 NSC driver files. Ensured that each driver had the necessary training and tracked federal driver logs and violations
Managed confidential & internal database for expiry of training & certifications
Worked with provincial and federal transportation departments for maintaining permits of overweight heavy vehicles.
Audited federal daily driver log books.
Generated NSC and HSE audit reports as well as post audit action plans.
Scheduled catering for training classes and also scheduled meetings for HSE Manager
Regularly on the phone with districts throughout Alberta requesting necessary training required to operate heavy weight vehicles
COMMERCIAL CLEANER
CHORES CLEANING CALGARY, AB NOVEMBER 2015-Present
Work independently on the construction cleans of small square footage homes
Provide excellent cleaning service that mirrors specific standards for major builders
Aware of all PPE regulations on construction sites
Work closely with Quality Assurance manager- check in and out daily when travelling from site to site
Weekly cleanings of spec homes and show homes for major builders
Work along side a team when dealing with large square footage homes
CUSTOMER SERVICE REPRESENTATIVE
TD CANADA TRUST. OKOTOKS, AB OCTOBER 2013-OCTOBER 2014
Responsible for assisting customers with their essential banking needs through the teller front line
Worked closely with the financial advisors by generating referrals towards products to result in higher sales
Repeatedly handling large amounts of cash, as well as balancing the teller work throughout the day. In charge of opening and closing the bank with a team member by following very specific procedures
Worked with special coded and highly confidential computer programs when accessing accounts
Completed processing of mortgage and loan payments as well as loan payouts and closes
Familiar with large wire payments, followed specific guidelines
STARBUCKS CANADA SAFEWAY
BARISTA OKOTOKS, AB AUGUST 2008- AUGUST 2012
Prepared hand crafted beverages for customers
In charge of opening and closing the coffee kiosk by following specific guidelines
Assisted with scheduling of employees and the ordering of inventory
Handled large amounts of cash throughout the day
Prepared for large ECO lab audits to ensure we were within all health regulations and standards
REFERENCES
References are available upon request