Customer Service Sales

RICHARD L. MEHLBERG

*** ******* ****** *****

Waupaca,Wi 54981

Cell 715-***-****

PERSONAL OBJECTIVES: Operations

WORK EXPERIENCE:

VICE PRESIDENT - OPERATIONS, SALES AND MARKETING: Over see daily operations of the company fleet. Involved with driver relations and also back up for dispatching. Account development and maintenance, pricing negotiations, cost factoring, market analysis, market research and development, logistic analysis, customer evaluation, staff selection, training and supervision.

EMPLOYMENT:

1/10 to KRAZE TRUCKING..AMHERST,WI

7/11

POSITION: Sales/Dispatch

DUTIES: Find customers and dispatch trucks

1/04 to RPE INC..BANCROFT,

1/10

POSITION: Traffic Manger

DUTIES: Contact carriers to haul produce out of our shed. Shipped between 65 and 80 loads per day. Make sure the carriers file was current. Track pick up and deliveries.

8/96 to ORT TRUCKING INC., NEW LONDON, WI

Present

POSITION: Vice President - Operations

DUTIES: Responsible for all sales and operations for a fleet of 210 trucks.

ACCOMPLISHMENTS: • 1991 - Revenue increased 15%

• 1997 - Revenue increased 6% with no increase in

fleet size

• 1998 - Started up owner operator program; fleet

driver turnover went from 120% to 45%; raised

operating ratio from 98.5% to 94%

2/96 to TRANS-STATES LINES, FORT SMITH, AR

8/96

POSITION: Director of Operations

DUTIES: Supervised all fleet managers and customer service personnel for a fleet of 550 trucks.

ACCOMPLISHMENTS: • Reduced driver turnover from 240% to 125%

• Reduced the number of terminals, through strategic planning, from six to three and increasing revenue to 4%

• Managed a department of 82 people including

outside terminals

1/94 to DIRECT TRANSIT INC., NORTH SIOUX CITY, SD

2/96

POSITION: Director of Fleet Operations

DUTIES: Supervised all fleet managers and extended coverage personnel for a fleet of 1400 trucks.

ACCOMPLISHMENTS: • Reduced driver turnover from 300% to 180%

• Increased fleet utilization from 82% to 88%

• Increased on time delivery from 86% to 94%

• Hired and trained all Fleet Managers and extended coverage personnel

• Managed a department of 125 people

5/88 to ORT TRUCKING INC., NEW LONDON, WI

1/94

POSITION: Operations Manager and Director of

Sales and Marketing

DUTIES: Head of sales, marketing, and pricing.

ACCOMPLISHMENTS: • Increased fleet size 45%

• Increased sales 52%

• Restructured operations from area dispatch to Fleet Manager/Customer Service system

4/81 to TRANS-STAR INC., WAUPACA, WI

5/88

POSITION: Driver Supervisor

DUTIES: Locating and booking freight and dispatching trucks.

EDUCATION: UW - OSHKOSH, Oshkosh, WI., majored in Business, graduated 1974. Marion High School - Marion, WI., graduated 1970.

SPECIAL TRAINING: Extensive training on the use of the IBM AS - 400

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