ROXANNE M. DINWOODIE
**** ********* ***** *.*., Calgary, Alberta T2W 3G5
Email: acwh3k@r.postjobfree.com
Residence: 403-***-****
Cell: 403-***-****
SUMMARY OF PROFESSIONAL STRENGTHS
Throughout my career accuracy, attention to detail, and confidentiality have played a major role. I have been responsible for rate schedules, budgets, payroll, and monthly invoicing. I have collection experience and am able to resolve conflicts to the satisfaction of both the client and the company I work for. I have worked on different computer systems including SharePoint, SAP, Microsoft Word, Excel, Powerpoint and Microsoft Project when setting up new projects, maintaining existing projects budgets, and reporting. I am highly motivated and can work within a team or individually. I thrive in a fast paced environment doing multiple tasks. I find satisfaction in knowing that a task has been done correctly and on schedule.
WORK HISTORY
Wood Group Mustang (Canada) Inc./ April 2014 – September 2015
Sunstone Projects Ltd. May 2006 – March 2014
Project Administrator
Set up new projects and timesheet access for all Pipeline projects into Oracle
Budget loading and tracking for all Pipeline projects in Project Controls database
Created and updated rate schedules
Budget reporting on Pipeline projects on a weekly and monthly basis
Monthly reconciliation of projects
Created changes notices for Project Managers and client’s approval
Utilization and Productivity reporting on a weekly basis
Used Microsoft Project for estimating and scheduling updates
Attended client meetings on behalf of Project Controls
Set up Hazops for Project Managers and team members
Office Manager
Accounts payable and accounts receivable for all project and office invoices
Coded and entered all project invoices into Deltek database for monthly billing
First point of contact for all billing enquires for clients
Oversaw reception, making sure we had proper coverage and someone was always at the front desk to greet clients and answer the telephone
Bank deposits, bank account reconciliation
Client and office account reconciliations
Payroll using ADP for between 40 – 60 employees
Monthly payroll reports
Benefits Administrator for all employees
Monthly invoicing and collections. Created and implemented a process to bring down days outstanding on all monthly invoices by 30%.
Issued credits and debits as required
Contracts for new contractors and ensuring they have the necessary requirements such as WCB, Professional Liability Insurance and a GST number
Interviewed, vetted and hired new employees
New hire orientations and systems set up
Terminations
ROE and severance packages
Project set up and closures. Created and implemented a spreadsheet tracking system to show every project that was ever set up by date and client and when the project was closed.
Timesheet set up and access for all employees/contractors.
Timesheet management ensured all timesheets were completed and coded correctly on a weekly basis for employees and contractors.
Created and implemented a tracking system for all employees with regards to banked time, allowable sick time and vacation. Reported on a monthly basis to ownership, this cut down employees taking more time than allotted by 45%
Created and implemented a weekly report showing project hours versus overhead hours that was sent to management to track employees time coding. This decreased hours being allocated to overhead by 25%.
Human Resources and conflict resolution worked with employees and management to come to a solution that was beneficial to both parties
Maintained and updated rate schedules
Budget reporting on projects
SharePoint access for all team members for all projects
Created a tracking system for safety tickets for all employees and contractors who went to site to ensure they had all necessary documentation
Set up drug and alcohol testing when necessary for employees working on site
Arranged for travel and accommodations for out of town meetings and site visits
Responsible for keeping all safety records, including near misses and CORE documentation
First point of contact for all health and safety concerns or issues
Responsible for ensuring all documentation was entered and correct into Isnet World, which is an approved vendor site allowing us to bid on projects
Assisted buyers with the input and tracking of invoices into Cost Track system
Created and revised purchase orders in Cost Track.
Assisted Buyers with bid packages, clarifications and bid evaluations
Reconciled purchase orders at project close out
General Fasteners May 2003 – May 2006
Collections Officer
Collected invoices over 30 days for Calgary, Red Deer and Saskatchewan.
Worked with customers to resolve issues to the customer’s satisfaction
Issued adjustments on customer accounts
Released orders
Back-up for Accounts Receivable
Daily bank deposit
Acting Manager for Credit and Collection’s Manager
Handled difficult situations and conflict resolution
TELUS Communications Inc. November 1986 – March 2003
Marketing & Channel Strategy
Director’s Assistant - September 2001 – March 2003
Support Director and eight Advisors in the operation of Marketing and Channel Strategy.
Managed Director’s daily calendar
Co-ordinated seminars with team members and the Executive Leadership team.
SAP input of weekly Payroll and Expenses as well as team invoicing.
Back-up for Accounts Receivable
Yearly and monthly budget coordination
All domestic travel arrangements for Director and group
PowerPoint presentations for team and Executive Management.
Event Management
Director’s Assistant - September 2000 – September 2001
Co-ordination of both internal and external customer events
Managed Director’s daily calendar
Expense and budget reconciliation
Designated to transport 500 TELUS employees and leaders from across Canada to attend a three-day Sales Conference in Banff
Sales Operations
Director’s Assistant - November 1986 – September 2000
Direct support to Assistant Vice-President of Sales Operations, Executive Leadership team and sales group.
PowerPoint presentations
Budgets
SAP input of weekly payroll and expenses
Catering, ordering supplies, payroll, expenses, presentations and other clerical duties
EDUCATION
General Studies Program - University of Calgary
High School Advanced Diploma - Dr. E.P. Scarlett HS (Calgary)
CAREER DEVELOPMENT
Project Controls System
HR Fundamentals through CPA (Canadian Payroll Association)
Terminations through CPA
TimeControl (Timesheet Tracking System)
Employment Standards through CPA
ADP Pay at Work
Learning Payroll 1 & 2 through CPA
Deltek (Timesheet and Expenses program)
Cost Track (Procurement Tracking System)
AS400 – Accounts Payable / Receivable system
HR – e.Conference, e.Performance, e.Buy & e.Travel (TELUS on-line systems)
2014
2012
2010
2009
2009
2009
2008
2007
2006
2003
2002
HR – Time Administration Exception & Positive (SAP)
2000
HR – SAP Expense Entry
2000
HR – SAP 4.6 Navigation
2000