Customer Service Administrative Assistant

Profile

Motivated, personable professional with demonstrated ability working in diverse, fast paced environments. Tactful and respectful with all stakeholders. Proven track record managing multiple deadlines. Accustomed to handling sensitive data. Highly flexible– able to troubleshoot.

Bilingual in English and Spanish (read, write, and speak).

Work Experience

North Bergen Public Schools, NJ

Certified Substitute Teacher Grades K-12 2014-Present

Substitute teacher of Math, Science, History, ELA, and Reading in Elementary & High School levels. Ensured student engagement, class participation, and classroom management.

Allied Barton Corporate Security Services Panasonic – Secaucus, NJ 2008 to 2014

Project Coordinator, Administrative Assistant

Oversaw front-office operations and provide impeccable customer service. Maintained customers database, coordinated internal events, and prepared timesheets for over 40 employees. Processed security system access cards/general access: Ensured guest/customer credentials meet internal security management standards. Prepare weekly building activity reports and maintained the quarterly security log.

Education

Montclair State University, Montclair, NJ

BA: Psychology 2016, GPA: 3.597

Essex County College, Newark, NJ

A.A: Education 2014. GPA: 3.300

Related Courses

Strong knowledge of Microsoft Office Suite

Cognition Forensic Psychology Organizational Psychology

Perception Psychology& Law Human Learning &Memory

Theories of Personality Statistics Methods in Psychology Experimental Psychology

Honors:

Dean list in both colleges.

Certification

Heart Saver CPR AED- American Heart Association 05/13-05/15

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