Receptionist/ Customer Service

KIMBERLY GRAYBEAL

***** * ******* ** #*** Avondale, AZ 85323 (C) 254-***-**** ***.**********@*****.***

Professional summary

Qualified Receptionist with 5 years in fast-paced customer service environments. Personable and professional under pressure. Excellent customer support in high call volume environments. Superior computer skills and telephone etiquette.

Skills

MS Windows proficient

Strong client relations

Creative problem solver

Multi-line phone talent

Exceptional communication skills

Multi-tasking expert

Quick learner

Trusted key holder

Work history

Receptionist/file clerk

Sep 2002 - Jun 2007

DAVID O'NEAL CHRYSLER DODGE JEEP INC.

Raleigh, NC

Greeted customers entering the store to assist each customer to what they wanted or

needed.

Answered an average 150 calls per day by addressing customer inquiries, solving

problems and providing new product information as well as forwarding calls to the

correct department and booking service appointments.

Earned management trust by serving as key holder of the vehicle keys on the Car lot.

Organized business meetings, luncheons, company events.

Data entry, filing service warranty and parts paperwork, fax, scanning, answering multi

line phones.

Education

Current

Universal Technical Institute (Avondale)

Auto and Diesel program

September 2016-current

High school diploma

Wake Forest- Rolesville

NORTH CAROLINA

2007

Wa

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